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For Companies At a Glance
- Tasks: Manage broker accounts and support SME loan applications through effective communication.
- Company: Funding Circle helps small businesses thrive by providing quick access to finance.
- Benefits: Enjoy hybrid working, private medical insurance, and a dedicated learning allowance.
- Why this job: Join a diverse team making a real impact on small businesses and the economy.
- Qualifications: Experience in phone-based sales and strong communication skills are essential.
- Other info: Flexible-first employer with a focus on personal development and well-being.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Broker Account Manager in London to join our Introducer team. The team forms part of the Funding Circle Introducer Channel and will have day to day interactions with an assigned set of broker accounts, the brokers relationship managers and internal operations teams.
Salary: £36,000 + £9,000 OTE
Who are we?
We’re Funding Circle. We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That’s why we’ve made it our mission to help them get the finance they need to grow. With more than a decade of expertise under our belt, we’ve built a game-changer of a platform with cutting-edge data and technology that’s reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash.
We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience.
The role
We are looking for a Broker Account Manager to support and drive the growth of business lending through introducers i.e. commercial mortgage/asset Introducers, business consultants, accountants etc. You will balance managing a healthy & high-performing pipeline of applications whilst nurturing and growing relationships within our Introducer network.
- Nurturing your pipeline of loan applications via Introducers from SME businesses
- Managing relationships with Introducers in your portfolio via the telephone (not face to face)
- Demonstrating excellent telephone and email communications & supporting your introducers on a day-to-day basis in ensuring SMEs access to finance in a quick and efficient process
- Helping to develop and grow your Introducers accounts into key accounts
- Grow the number of SME loan applications via every individual Introducer in your portfolio
- Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day
What we’re looking for
- Experience working in a phone based sales environment
- Strong communication skills; you easily connect with people and demonstrate natural interpersonal skills
- Motivation by success in numbers and drive to achieve your monthly targets
- Ability to learn, understand, take on feedback and explain complex concepts and products
At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn’t align perfectly with the requirements.
Why join us?
At Funding Circle, we celebrate and support the differences that make you, you. We’re proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better.
As a flexible-first employer we offer hybrid working at Funding Circle, and we’ve long believed in a ‘best of both’ approach to in-office collaboration and non-office days. We expect our teams to be in our London office three times a week, where you can take advantage of our newly refurbished hybrid working space, barista made coffee and subsidised lunches (via JustEat) every day!
We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle.
A few highlights:
- Health: Private Medical Insurance through Aviva, Dental Insurance through Bupa, MediCash, access to free online therapy sessions and exclusive discounts with Hertility for reproductive health support.
- Wealth: Octopus Money Coach, free mortgage advisor partnership and discounts across numerous retailers through Perks at Work.
- Development: Dedicated annual learning allowance and full access to internal learning platform.
- Lifestyle: Wellhub (for fitness discounts), Electric Car Scheme and more!
And finally, we have award winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments.
Ready to make a difference? We’d love to hear from you.
Broker - Funding Circle employer: Funding Circle
Contact Detail:
Funding Circle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broker - Funding Circle
✨Tip Number 1
Familiarise yourself with the SME lending landscape. Understanding the challenges and opportunities that small businesses face will help you connect better with brokers and demonstrate your value as a Broker Account Manager.
✨Tip Number 2
Practice your telephone communication skills. Since this role involves managing relationships primarily over the phone, being able to convey information clearly and confidently is crucial. Consider role-playing scenarios with friends or family.
✨Tip Number 3
Network with professionals in the finance and lending sectors. Attend industry events or join online forums to meet potential introducers and learn more about their needs, which can give you an edge in building those relationships.
✨Tip Number 4
Stay updated on Funding Circle's products and services. Knowing the ins and outs of what we offer will enable you to effectively support your introducers and help them understand how to best utilise our platform for their clients.
We think you need these skills to ace Broker - Funding Circle
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Broker Account Manager position. Understand the key responsibilities and required skills, such as experience in a phone-based sales environment and strong communication skills.
Tailor Your CV: Customise your CV to highlight relevant experience that aligns with the role. Emphasise your achievements in sales, relationship management, and any experience you have with SMEs or financial services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping small businesses and your understanding of the finance sector. Mention specific examples of how you've successfully managed relationships or driven sales in previous roles.
Showcase Your Communication Skills: Since the role involves a lot of telephone and email communication, ensure your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of how you've successfully communicated complex concepts in the past.
How to prepare for a job interview at Funding Circle
✨Know Your Numbers
As a Broker Account Manager, you'll be driven by success in numbers. Be prepared to discuss your past sales achievements and how you met or exceeded targets. This will show your motivation and ability to thrive in a phone-based sales environment.
✨Master Communication Skills
Strong communication is key for this role. Practice articulating complex concepts clearly and concisely. You might even want to prepare examples of how you've successfully communicated with clients or colleagues in the past.
✨Demonstrate Problem-Solving Abilities
The role involves proactively identifying and mitigating risks. Think of specific instances where you've solved problems or improved processes in previous roles. This will highlight your critical thinking skills and adaptability.
✨Research Funding Circle
Familiarise yourself with Funding Circle's mission and values. Understanding their impact on small businesses and the economy will help you align your answers with their goals and demonstrate your genuine interest in the company.
