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- Tasks: Support branches in Foreign Exchange training and drive performance to meet profit targets.
- Company: Join Hays Travel, the UK's largest independent travel agency with over 470 branches.
- Benefits: Enjoy flexible working, team nights out, educational trips, and colleague discounts on holidays.
- Why this job: Be part of a supportive culture that values innovation and personal growth while making an impact.
- Qualifications: Experience in Foreign Exchange sales and strong coaching skills are essential.
- Other info: Field-based role covering South Wales, Somerset, West Dorset, and Devon; clean UK driving licence required.
The predicted salary is between 36000 - 60000 £ per year.
Overall objective to support with the Foreign Exchange upskilling of branches to drive Foreign Exchange performance. This is a field-based role driving performance of KPIs to support the branch and division in achieving its profit target. Covering the South Wales, Somerset & West Dorset & Devon Regions. 37.5 Hours - (Spread Over Monday – Friday, 9.00am – 5.30pm)
Key Responsibilities
- Interrogation of MI to identify key branches and areas of focus.
- Support all Foreign Exchange consultants throughout training induction period and ensure upon completion of training FX Consultants are achieving KPIs and standards in role.
- Identifying regional/divisional focus groups to improve current results.
- Creation & delivery of focus groups, training and conference calls.
- Some joint visits with RSM’s to enhance FX knowledge.
- Attendance and delivery at RSM/BM meetings.
- Delivery of annual FX Workshops.
- Coaching with bureau team and in branch training.
- Coach, support and review with FX cross sell.
- Branch visits to be fully documented with outputs shared with all stakeholders.
- Support area with business development opportunities including schools/students/large employers.
- Collaborative working with training team, full joined up approach ensuring field sales support compliments and follows up with training team activity.
- Support, coach and champion opportunities for cross sell from FX transactions, including ancillary sales/travel insurance to support the company profit growth.
Competencies Required
- Field sales experience, used to working remotely with flexibility to suit the needs of the business.
- Proven track record in achieving regional sales targets, ideally within the FX market.
- Advanced interpersonal skills, with a proven successful track record in training & coaching.
- Managing field/remote working priorities.
- Highly organised, able to manage workload and needs of the business.
Qualifications / Experience Required
- Experience and in-depth knowledge of working within Foreign Exchange industry.
- Track record of driving FX sales.
General
This role is working within a Divisional Area, supporting circa 50-60 branches. It is expected this role is on the road and overnights should be expected. Clean UK driving licence is required for this role.
About Hays Travel
As the UK’s largest independent travel agency, Hays Travel specialises in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year.
Our values
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
What it’s like to work for us?
Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important. Of course, it’s not all about work. We’re very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays. Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.
Foreign Exchange Sales Support Development Manager - South Wales, Somerset, West Dorset and Devon employer: Hays Travel Limited
Contact Detail:
Hays Travel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Foreign Exchange Sales Support Development Manager - South Wales, Somerset, West Dorset and Devon
✨Tip Number 1
Familiarise yourself with the Foreign Exchange market and current trends. Understanding the nuances of FX sales will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the FX industry, especially those who have experience in training and coaching. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific KPIs and how you've successfully driven performance in previous roles. Be ready to share examples that highlight your ability to coach and support teams effectively.
✨Tip Number 4
Research Hays Travel's values and culture. Tailoring your approach to align with their supportive and innovative ethos can set you apart as a candidate who truly fits their team.
We think you need these skills to ace Foreign Exchange Sales Support Development Manager - South Wales, Somerset, West Dorset and Devon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the Foreign Exchange industry, particularly any field sales roles. Emphasise your track record in achieving sales targets and any training or coaching experience you have.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've driven performance in previous roles and how you can contribute to Hays Travel's goals.
Highlight Key Competencies: Clearly outline your advanced interpersonal skills and organisational abilities. Provide examples of how you've successfully managed remote working priorities and supported teams in achieving KPIs.
Showcase Your Knowledge: Demonstrate your in-depth knowledge of the Foreign Exchange market. Discuss any relevant training programmes you've developed or participated in, and how they relate to the responsibilities of the role.
How to prepare for a job interview at Hays Travel Limited
✨Know Your FX Fundamentals
Make sure you have a solid understanding of the Foreign Exchange market and its key performance indicators. Brush up on recent trends and challenges in the industry, as this will show your interviewer that you're not just familiar with the role but also passionate about it.
✨Demonstrate Coaching Experience
Since the role involves training and coaching FX consultants, be prepared to share specific examples of how you've successfully trained or supported others in the past. Highlight your interpersonal skills and any measurable outcomes from your coaching efforts.
✨Showcase Your Organisational Skills
This position requires managing multiple branches and priorities. Be ready to discuss how you stay organised and manage your workload effectively, especially when working remotely. Consider sharing tools or methods you use to keep track of tasks and deadlines.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think about challenges you might face in the role, such as improving branch performance or handling difficult training situations, and prepare thoughtful responses that demonstrate your strategic thinking.
