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- Tasks: Support schools with MIS software, provide training, and ensure effective system implementation.
- Company: Agilisys drives digital transformation in public services, empowering clients with technology and data.
- Benefits: Enjoy a hybrid work model, enhanced pension, health insurance, life assurance, and exclusive discounts.
- Why this job: Join a passionate team dedicated to improving public services and making a real impact in education.
- Qualifications: 3+ years of experience with MIS solutions, strong communication skills, and a background in education preferred.
- Other info: Diversity is valued; we encourage applications from all backgrounds.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: Hybrid
Division: MIS Support
Reports to:MIS Manager
• Are you ready to drive digital transformation and innovation within a dynamic organisation focused on delivering exceptional public services?
• Do you have a passion for helping clients harness the power of technology to solve complex challenges and improve experiences?
• Do you want to have the opportunity to develop and implement schools’ administrative software, providing technical and management information support to schools, ensuring effective implementation and continuing operation of management information systems?
If so, we would love to hear from you!
ABOUT US
Agilisys is at the forefront of digital transformation and innovation in the public services sector. With over two decades of experience, we have established ourselves as a trusted partner for governments, local authorities, and organisations nationwide. Our mission is to empower our clients to deliver exceptional public services by harnessing the full potential of technology and data.
OUR VALUES
Partnership: we become one team and family with organisations, helping them to navigate change and stay agile.
Integrity: our people really care, going beyond the brief to make change happen for organisations and citizens.
Innovation: we bring together the right technologies and services to design solutions that work.
Passion: we are passionate about – and dedicated to – public services and improving people’s lives.
THE ROLE
Key responsibilities
The MIS Support and Training Analyst is a vital role within Agilisys and this role will promote the effective use of MIS within schools and provide day to day comprehensive support.
Specific duties
Depending on the project, you will need to be comfortable doing the following:
- Provide telephone, remote and onsite support across the entire range of supported MIS software modules
- Complete relevant documentation and service desk calls in accordance with the MIS SLA which is in place
- Be responsible for the support of the MIS Systems
- Upgrade and installation of ESS software, including implementing and co-ordinating new systems as necessary
- Maintain a high level of expertise with MIS products both those that are currently in widespread use and others that may become significant for the work of schools
- Create or develop training and support materials for supported MIS software and ensure that these are kept up-to-date and regularly reviewed
- Help deliver training courses in a range of software modules to a high standard monitored by course evaluation questionnaires
- Promote the effective use of MIS to raise standards in schools and make recommendations for improvement
- Support the team with delivering trainingcourses / webinars
Opportunity
This role is an excellent platform for experienced professionals to take their career to the next level.As a MIS Support and Training Analyst, you will have the opportunity to work in a challenging and rewarding role, providing comprehensive support to schools and enabling them to maximise the use of ICT systems.
ABOUT YOU
The ideal candidate will have a track-record in delivering results while embracing change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role.
The Ideal Candidate
- A minimum of 3 years experience working with MIS(Sims, FMS and Arbor) solutions in a school or support team
- Experience of delivering training courses
- Good understanding of MIS and IT support issues
- Good knowledge of Microsoft Office
- Experience of providing support, advice and training in the use of MIS systems
- Knowledge of schools procedures, working practices and statutory requirements
- Relevant experience in the education sector preferred
- Ability to communicate clearly both in writing and orally to different audiences
- Ability to prepare and run effective training courses
- Ability to work on own initiative and a part of a team
- Ability to work flexibly and respond to changing solutions
- Ability to identify problems and implement solutions
- Ability to respond to the changing needs and priorities within the education environment
- Ability to write clear concise instructions/training manuals
WHAT WE CAN OFFER YOU:
This role will offer exposure to the right mix of challenges, within a culture that promotes continuous learning and development.
Benefits include:
• Enhanced Pension Scheme
• Health Insurance
• Life Assurance
• Access to exclusive discounts and offers through the company’s “Perks at Work” scheme
• 25 days annual leave (with the option to buy more)
PROCESS
Simply submit your CV.
By submitting your CV, you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview or transfer your CV to the hiring manager(s) of the role youhave applied for. You can ask us at any time to remove your CV from our database by emailing – but please note that this means we will no longer consider you for the role you have applied for.
We have a rigorous recruitment process, which we use for all our roles to ensure we attract the very best talent.
Individuals seeking employment at Agilisys must note that we see diversity as something that creates a better workplace and delivers better outcomes. As such, we are keen to maximise the diversity of our workforce and actively encourage applications from all. We encourage diversity through perspective, background, identity, and thought whilst also fostering an environment where everyone can express themselves regardless of your race, religion, sex, gender, colour, national origin, disability, or any other applicable legally protected characteristic. We are committed to continuing to nurture an inclusive environment and building a diverse workforce.
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MIS Support and Training Analyst employer: Agilisys
Contact Detail:
Agilisys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MIS Support and Training Analyst
✨Tip Number 1
Familiarise yourself with the specific MIS software mentioned in the job description, such as Sims, FMS, and Arbor. Understanding these systems will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network with current or former employees of Agilisys or similar organisations. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage in your discussions.
✨Tip Number 3
Prepare to discuss your experience in delivering training courses. Think of specific examples where you've successfully trained others on MIS systems, as this is a key responsibility of the role.
✨Tip Number 4
Stay updated on the latest trends in educational technology and management information systems. Being knowledgeable about current developments will help you stand out as a candidate who is passionate about driving innovation in public services.
We think you need these skills to ace MIS Support and Training Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight your experience with Management Information Systems (MIS) and any relevant training roles. Emphasise your skills in stakeholder management and your ability to deliver results in a changing environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and public services. Mention specific examples of how you've helped clients or schools improve their experiences through MIS solutions, and express your enthusiasm for the role at Agilisys.
Highlight Relevant Experience: In your application, clearly outline your experience with MIS solutions like Sims, FMS, and Arbor. Include details about any training courses you've delivered and your understanding of school procedures and statutory requirements.
Showcase Communication Skills: Demonstrate your ability to communicate effectively in both written and oral forms. Provide examples of how you've prepared training materials or instructions, and mention any feedback you've received from course evaluations to support your claims.
How to prepare for a job interview at Agilisys
✨Show Your Passion for Technology
Make sure to express your enthusiasm for using technology to solve complex challenges. Share examples of how you've helped clients or colleagues harness technology in previous roles, as this aligns with the company's mission.
✨Demonstrate Your Training Skills
Prepare to discuss your experience in delivering training courses. Highlight specific instances where you created training materials or led sessions, and be ready to explain how you evaluate the effectiveness of your training.
✨Understand the MIS Landscape
Familiarise yourself with the specific MIS solutions mentioned in the job description, such as Sims, FMS, and Arbor. Be prepared to discuss your experience with these systems and how you can support their implementation and operation.
✨Communicate Clearly and Effectively
Since the role requires clear communication with various stakeholders, practice articulating your thoughts concisely. Prepare to answer questions in a way that demonstrates your ability to communicate complex information simply and effectively.
