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- Tasks: Ensure project deliverables meet stakeholder needs and create positive customer outcomes.
- Company: Join an innovative, market-leading insurance company making a difference in the industry.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Be the voice of the customer while collaborating with a dynamic team to drive meaningful change.
- Qualifications: Ideal candidates have knowledge of project management, LPI products, and strong communication skills.
- Other info: This role offers a chance to develop your skills in a supportive environment.
The predicted salary is between 18900 - 22900 £ per year.
Salary: GBP22,900 - GBP28,700
Location: Stirling, Scotland
Our client, an innovative market-leading insurance company, are looking for a Business Readiness Specialist to join their team while hybrid working in their Stirling office.
Key ResponsibilitiesThis role is responsible for ensuring the facts and details are correct so that the project deliverables will meet the needs of the stakeholders, legislation, and standards, enabling good outcomes for customers.
What you'll be doing- Understanding and developing project aims and scope to work as subject matter expert in tandem with Business Analyst and PM.
- Liaising with Coaches and QA to ensure projects meet operational requirements.
- Designing comms and training material from an agent perspective to support adoption of change.
- Managing delivery documentation such as Action Logs, Timelines and Risk Management.
- Being the voice of the customer and colleagues to ensure we deliver change for the right reason.
- Designing and managing testing of new systems, processes and applications to confirm if these are fit for purpose.
- Approving remediation work and letters to customers/schemes.
- Helping with the development of Q&A docs to support any event mailings.
- Ensuring any changes that are being delivered create good customer outcomes and do not cause customer harm.
- Ideally have a good understanding of our operations and systems.
- Some knowledge of Project Management or Delivery.
- Knowledge of Life, Pensions & Investment (LPI) products and FCA regulations.
- Ideally have change management experience.
- Happy to meet new people and speak with them about their work.
- Able to use Microsoft Excel, Teams, PowerPoint & Word.
- Organise your workload based on prioritisation and adapt to changes in priority.
Business Readiness Specialist, Stirling, Hybrid employer: Sanderson Recruitment Plc
Contact Detail:
Sanderson Recruitment Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Readiness Specialist, Stirling, Hybrid
✨Tip Number 1
Familiarise yourself with the specific operations and systems used by the insurance industry. Understanding how these systems work will help you demonstrate your expertise during interviews and show that you're ready to hit the ground running.
✨Tip Number 2
Network with professionals in the insurance sector, especially those involved in project management and business readiness. Engaging with them can provide insights into the role and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Brush up on your knowledge of Life, Pensions & Investment (LPI) products and FCA regulations. Being well-versed in these areas will not only prepare you for the role but also impress interviewers with your commitment to understanding the industry.
✨Tip Number 4
Prepare to discuss your change management experience in detail. Think of specific examples where you've successfully managed change, as this will showcase your ability to handle the responsibilities of a Business Readiness Specialist effectively.
We think you need these skills to ace Business Readiness Specialist, Stirling, Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Business Readiness Specialist. Emphasise any project management, change management, or customer-focused roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the insurance industry and your ability to ensure project deliverables meet stakeholder needs. Mention specific examples of how you've contributed to successful project outcomes in the past.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Excel, Teams, PowerPoint, and Word. Also, mention any experience you have with Life, Pensions & Investment products and FCA regulations, as these are crucial for the role.
Showcase Communication Abilities: Since the role involves liaising with various stakeholders, emphasise your communication skills. Provide examples of how you've effectively communicated changes or training materials in previous roles to support adoption and understanding.
How to prepare for a job interview at Sanderson Recruitment Plc
✨Know Your Stuff
Make sure you have a solid understanding of the insurance industry, particularly Life, Pensions & Investment products. Brush up on relevant FCA regulations and be prepared to discuss how they impact business readiness.
✨Showcase Your Communication Skills
As a Business Readiness Specialist, you'll need to liaise with various stakeholders. Be ready to demonstrate your ability to communicate effectively, whether it's through designing training materials or managing delivery documentation.
✨Highlight Your Project Management Knowledge
Even if you don't have extensive experience, showing familiarity with project management principles can set you apart. Discuss any relevant experiences where you've managed timelines, risks, or documentation.
✨Be Customer-Centric
Emphasise your understanding of customer needs and how they influence project outcomes. Prepare examples of how you've acted as the voice of the customer in previous roles, ensuring that changes lead to positive results.
