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- Tasks: Coordinate exhibitor bookings and ensure seamless project execution.
- Company: Join a leading firm in large-format printing and design for top global brands.
- Benefits: Enjoy a competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Be part of a creative team crafting remarkable exhibition stands with a focus on client satisfaction.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Work in a fast-paced environment with opportunities to travel for events.
The predicted salary is between 24000 - 42000 £ per year.
Our client specialises in large-format printing and design, bringing clients’ ideas to life through cutting-edge technology. They work with some of the world’s biggest brands, delivering high-impact exhibition stands and graphics.
As the company continues to expand, they are looking for an Exhibitor Coordinator to support the Project Management team and help ensure seamless project execution. Their mission is crafting the exhibition industry’s most remarkable stands and graphics with clients at the heart of every design decision. From initial client interactions to overseeing project planning, you’ll be pivotal in bringing creativity to life.
As an Exhibitor Coordinator, you’ll have the skills to be a customer fulfilment and client facing expert, delivering the highest level of customer service throughout the process for exhibitor bookings. Based in Stansted, you’ll bridge the exhibitor team and project managers to ensure a smooth delivery from the first contact through to the post-show follow-up. Working in a fast-paced, high-volume environment, you will enhance your time management and project management skills. Your days will be filled with exciting challenges, from schedules for events to coordinating resources across departments. You’ll communicate specific show requirements, ensuring seamless collaboration between our graphics experts and the design & production teams. Your time is split between working in the office and delivering the exhibitor graphics on-site.
What You’ll Do:
- Handling all exhibitor queries, responding to queries within 24-48hrs
- Work closely alongside exhibitors to achieve their vision at events
- Create schedules for new events, keeping orders up to date and accurate
- Foster cross-departmental communication, providing comprehensive briefs
- Deliver projects in the UK and worldwide
- Discover new ways to improve customer retention
- Review processes and suggest new ideas for customer touchpoints, surprise and delights
- Maintain and update live schedules for smooth operations
- Ensure all invoicing and payments are chased and confirmed before event installation
- Maintain strong communication with design and production teams
- Champion continuous improvements in quality, productivity, and safety
- Ensure timely proofing and sign-off of exhibitor artwork
- Guide on-site installation teams with invaluable support
- Quote projects aligned with contracted prices and rate cards
- Expand opportunities with organisers, aiding business growth
- Actively engage in the improvement journey, sharing insights with the Head of Exhibitor Services
- Uphold core company values for collective success
- Play a key role in Company sustainability efforts, embodying reuse and recycling.
Exhibitor Coordinator - Exhibition Stands employer: BRIDGE RECRUITMENT
Contact Detail:
BRIDGE RECRUITMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Exhibitor Coordinator - Exhibition Stands
✨Tip Number 1
Familiarise yourself with the exhibition industry and the specific types of stands your potential employer creates. Understanding their design philosophy and client base will help you speak their language during interviews.
✨Tip Number 2
Network with professionals in the exhibition and events sector. Attend industry events or join relevant online forums to connect with people who can provide insights or even refer you to opportunities at companies like ours.
✨Tip Number 3
Showcase your project management skills by discussing any relevant experiences where you coordinated multiple tasks or teams. Highlighting your ability to manage time effectively in a fast-paced environment will make you stand out.
✨Tip Number 4
Prepare to discuss how you would handle customer queries and improve customer retention. Think of specific examples from your past experiences that demonstrate your commitment to excellent customer service.
We think you need these skills to ace Exhibitor Coordinator - Exhibition Stands
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management, customer service, and coordination. Use specific examples that demonstrate your ability to handle exhibitor queries and manage schedules effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the exhibition industry and how your skills align with the role of Exhibitor Coordinator. Mention your experience in fostering cross-departmental communication and delivering high-quality customer service.
Showcase Your Communication Skills: Since the role requires strong communication with various teams, provide examples in your application that showcase your ability to communicate effectively and maintain relationships with clients and colleagues.
Highlight Problem-Solving Abilities: Demonstrate your problem-solving skills by including instances where you improved processes or enhanced customer retention. This will show your potential employer that you can contribute to continuous improvements within their team.
How to prepare for a job interview at BRIDGE RECRUITMENT
✨Showcase Your Customer Service Skills
As an Exhibitor Coordinator, you'll be the face of the company for clients. Be prepared to share examples of how you've successfully handled customer queries and provided exceptional service in previous roles.
✨Demonstrate Project Management Experience
Highlight your ability to manage multiple projects simultaneously. Discuss specific instances where you created schedules, coordinated resources, or improved processes to ensure smooth operations.
✨Emphasise Communication Skills
Effective communication is key in this role. Be ready to explain how you've fostered collaboration between teams in past positions, ensuring everyone is on the same page and working towards a common goal.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to overcome challenges in a fast-paced environment and how you managed to keep everything on track.
