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- Tasks: Engage customers, support team goals, and maintain store standards.
- Company: Urban Outfitters is a trendy retail brand known for its unique style and vibrant culture.
- Benefits: Enjoy up to 40% off, life leave, and wellness support including private medical insurance.
- Why this job: Join a creative team that values positivity, collaboration, and personal growth.
- Qualifications: Retail experience is a plus, but strong communication skills and brand awareness are key.
- Other info: We celebrate diversity and provide equal opportunities for all applicants.
The predicted salary is between 20000 - 30000 £ per year.
Location: This position is located at Warehouse 42-56 Seven Dials Earlham St, London, WC2H9LJ, United Kingdom.
Role Summary: The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development, and the VIBE philosophy, upholding the Urban Outfitters “Peers Training Peers” philosophy.
What You'll Be Doing
- People: Deliver a positive, friendly experience by engaging the customer through conversation and service. Enhance the VIBE by focusing on customers and not on projects during prime time selling hours. Provide a store experience that reflects the Company’s mystery shop standards. Contribute to the overall VIBE in the store by being positive, respectful, and helpful to others. Uphold Company standards and act as a positive role model to peers.
- Teamwork & Communication: Work productively within the team and take initiative to work with others toward a common, collaborative goal. Assist in the training and development of peers. Communicate positively and effectively with peers. Actively participate in daily and department meetings.
- Operations: Demonstrate proficiency in job knowledge (i.e., tills, shipment tasks, and fitting room guidelines). Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organized. Assist in the timely and accurate completion of weekly tasks (i.e., markdowns, re-tickets, transfers, and RTVs). Exhibit awareness of loss prevention guidelines and comply with all inventory control measures. Always adhere to company health & safety regulations.
- Merchandising & Display: Uphold store merchandising and cleanliness standards. Ensure that merchandise is ticketed and the sales floor is well stocked. Support sales by assisting in merchandising and display projects. Exhibit familiarity with current product and trend awareness.
What You'll Need: Previous experience in a retail environment – not a must. An awareness of the Urban Outfitters brand and its appeal to the local market. Strong communication skills.
The Perks
- Work Life Balance: ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical, and financial health. Discount off external gym memberships. Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement: URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements, and business needs.
Urban Outfitters Sales Associate - Covent Garden, London employer: Urban Outfitters
Contact Detail:
Urban Outfitters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate - Covent Garden, London
✨Tip Number 1
Familiarise yourself with Urban Outfitters' brand and its unique VIBE philosophy. Understanding their culture and values will help you connect with the team and demonstrate your enthusiasm during any interactions.
✨Tip Number 2
Engage with current employees or visit the store to get a feel for the environment. This will not only give you insights into the day-to-day operations but also help you build rapport with potential colleagues.
✨Tip Number 3
Prepare to showcase your communication skills by thinking of examples where you've successfully engaged customers or worked in a team. Being able to share these experiences will highlight your fit for the role.
✨Tip Number 4
Stay updated on current fashion trends and Urban Outfitters' latest products. Showing that you are knowledgeable about their merchandise can set you apart from other candidates during discussions.
We think you need these skills to ace Urban Outfitters Sales Associate - Covent Garden, London
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with the role of a Sales Associate at Urban Outfitters.
Showcase Your Personality: Urban Outfitters values a positive and friendly atmosphere. In your application, reflect your personality and enthusiasm for customer service. Use examples from past experiences where you delivered excellent service or contributed to a team environment.
Highlight Relevant Experience: Even if you don't have direct retail experience, think about transferable skills from other jobs or activities. Emphasise any teamwork, communication, or customer service experiences that demonstrate your ability to thrive in a retail setting.
Craft a Strong Cover Letter: Write a compelling cover letter that expresses your passion for the Urban Outfitters brand and its culture. Mention specific aspects of the company that resonate with you and explain why you would be a great fit for their team.
How to prepare for a job interview at Urban Outfitters
✨Know the Brand
Familiarise yourself with Urban Outfitters' brand values and their appeal to the local market. Understanding their VIBE philosophy will help you align your answers with what they value in a Sales Associate.
✨Showcase Your People Skills
Prepare to demonstrate your ability to engage customers positively. Think of examples where you've provided excellent customer service or contributed to a friendly team environment, as this role heavily focuses on interaction.
✨Emphasise Teamwork
Be ready to discuss your experience working in teams. Highlight instances where you've collaborated with others to achieve common goals, as teamwork is crucial for this position.
✨Demonstrate Operational Knowledge
Brush up on retail operations such as till management, stock processing, and loss prevention. Showing that you understand these aspects will reflect your readiness to contribute effectively from day one.
