Head of Policy & Advisory - Group Compliance and Conduct
Head of Policy & Advisory - Group Compliance and Conduct

Head of Policy & Advisory - Group Compliance and Conduct

Norwich Full-Time 80000 - 120000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead compliance and conduct initiatives, develop policies, and provide strategic advice.
  • Company: Join Aviva, a dynamic financial services leader embracing innovation and technology.
  • Benefits: Enjoy a competitive salary, bonus opportunities, generous pension, and flexible working options.
  • Why this job: Make a real impact in a supportive culture focused on collaboration and customer outcomes.
  • Qualifications: Experience in compliance, strong communication skills, and a passion for data-driven insights required.
  • Other info: Inclusive workplace with flexible hours and remote work options; we welcome diverse applicants.

The predicted salary is between 80000 - 120000 £ per year.

This is a great job for someone who is an experienced financial services professional with a strong background in regulatory compliance and conduct. Are you someone who excels in building relationships and collaborating with senior stakeholders? Do you love to develop policies and standards that drive strategic objectives and ensure regulatory compliance? Are you excited about the opportunities available through the adoption of data-led ways of working and new technologies?

A bit about the job: This role exists to support the Group Compliance and Conduct Director by partnering with Aviva’s Group Functions, providing strategic, pragmatic regulatory compliance and conduct advice to support the achievement of their objectives. Advisory related responsibilities include collaborating with Markets on high-impact regulatory activities and providing broader risk partnering services to certain group functions. You will ensure relevant Group Policies, Frameworks, and Business Standards are thought-leading, underpinned by an appropriate, risk-based control environment. Developing and providing training on Compliance and Conduct topics, frameworks, and standards is another core component of the role. As a dynamic, data-rich organisation, which is embracing the use of new technologies including Gen AI, keeping up to date with developments, and supporting the adoption of data-led work approaches underpinned by new technologies is critical to the success of the role. You will constructively support the delivery of great customer outcomes through all activities and deliverables, enabling great service and experiences and customer’s pursuit of their financial objectives.

Skills and experience we’re looking for:

  • Direct experience leading Conduct and Compliance teams with a proven track record in developing and embedding policies, standards, and frameworks, and partnering with first line businesses and group functions.
  • Strong communication skills with a flexible influencing style and excellent relationship building and collaboration skills.
  • Strong programme and project management skills.
  • Proven ability to produce meaningful, insightful reports for senior stakeholders.
  • Curious, experienced in and a strong appetite for working with data and to generate new insights and with new technologies to facilitate more effective ways of working.

Join us at Aviva and help us to meet our ambition for the risk function to be a valuable, valued and trusted contributor across the organisation!

What you’ll get for this role:

  • National Salary Circa £100,000, London Salary Circa £120,000 (depending on location, skills, experience, and qualifications)
  • Bonus opportunity – 25% of annual salary. Actual amount depends on your performance and Aviva’s.
  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.
  • Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts.
  • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
  • Brilliantly supportive policies including parental and carer’s leave.
  • Flexible benefits to suit you, including sustainability options such as cycle to work.
  • Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.
  • We take your wellbeing seriously with lots of support and tools.

Aviva is for everyone: We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you. We’d love it if you could submit your application online. If you require an alternative method of applying, please give Tawana Chin a call on 07789 624461 or send an email to.

Head of Policy & Advisory - Group Compliance and Conduct employer: Aviva plc

At Aviva, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. With generous benefits including a competitive salary, substantial pension contributions, and flexible working arrangements, we empower our employees to thrive both personally and professionally. Our commitment to inclusivity and employee wellbeing, alongside opportunities for growth in a data-driven environment, makes Aviva a truly rewarding place to advance your career in compliance and conduct.
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Contact Detail:

Aviva plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Policy & Advisory - Group Compliance and Conduct

✨Tip Number 1

Network with professionals in the financial services sector, especially those who have experience in regulatory compliance and conduct. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends in compliance.

✨Tip Number 2

Familiarise yourself with Aviva's current policies and frameworks. Understanding their approach to compliance and conduct will help you tailor your discussions during interviews and demonstrate your commitment to their strategic objectives.

✨Tip Number 3

Showcase your ability to work with data and new technologies by discussing relevant projects or experiences. Highlight how you've used data-led approaches to improve compliance processes or customer outcomes in previous roles.

✨Tip Number 4

Prepare for the interview by thinking of examples where you've successfully collaborated with senior stakeholders. Be ready to discuss how you built those relationships and the impact it had on achieving compliance goals.

We think you need these skills to ace Head of Policy & Advisory - Group Compliance and Conduct

Regulatory Compliance Expertise
Policy Development
Stakeholder Engagement
Relationship Building
Project Management
Data Analysis
Communication Skills
Advisory Skills
Risk Management
Training and Development
Strategic Thinking
Influencing Skills
Technology Adoption
Report Writing

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in regulatory compliance and conduct. Focus on specific achievements that demonstrate your ability to develop policies and standards, as well as your success in collaborating with senior stakeholders.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your background aligns with the job requirements. Mention your experience in leading Conduct and Compliance teams and your strong communication skills, emphasising your ability to influence and build relationships.

Showcase Data-Driven Insights: Given the emphasis on data-led approaches in the job description, include examples of how you have used data to generate insights or improve processes in previous roles. This will demonstrate your curiosity and adaptability to new technologies.

Highlight Training Experience: Since developing and providing training on Compliance and Conduct topics is a core component of the role, be sure to mention any relevant experience you have in this area. Discuss how you have successfully trained teams or individuals on compliance frameworks and standards.

How to prepare for a job interview at Aviva plc

✨Showcase Your Regulatory Expertise

Make sure to highlight your experience in regulatory compliance and conduct during the interview. Be prepared to discuss specific policies or frameworks you have developed and how they contributed to strategic objectives.

✨Demonstrate Relationship-Building Skills

Since this role involves collaborating with senior stakeholders, share examples of how you've successfully built relationships in previous roles. Use anecdotes that illustrate your influencing style and ability to work effectively with diverse teams.

✨Prepare for Data-Driven Discussions

Given the emphasis on data-led approaches, be ready to discuss how you've used data to drive insights and improve compliance processes. Familiarise yourself with current trends in technology, especially Gen AI, and how they can enhance compliance functions.

✨Exhibit Strong Communication Skills

Effective communication is key in this role. Practice articulating complex compliance concepts clearly and concisely. Prepare to present a meaningful report or case study that showcases your ability to convey insights to senior stakeholders.

Head of Policy & Advisory - Group Compliance and Conduct
Aviva plc
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  • Head of Policy & Advisory - Group Compliance and Conduct

    Norwich
    Full-Time
    80000 - 120000 £ / year (est.)

    Application deadline: 2027-04-21

  • A

    Aviva plc

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