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For Companies At a Glance
- Tasks: Support end-users with desktop computing issues and ensure optimal service delivery.
- Company: Axiom Technologies is a global IT services partner for medium to large enterprises.
- Benefits: Enjoy flexible work arrangements and the freedom to choose your own IT projects.
- Why this job: Join a dynamic team where you can grow your IT skills and make a real impact.
- Qualifications: 2+ years of experience in IT support and relevant certifications like CompTIA A+ or MCITP.
- Other info: Be your own boss and manage your time while working on exciting IT challenges.
The predicted salary is between 36000 - 60000 £ per year.
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite / on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
IT Skills and Experience
- Computer OS / Peripherals troubleshooting
- Handling Different PC Operating Systems (Windows 7 / 8 and 10)
- Performing Hardware Software Installation (understanding of deployment tools like SCCM)
- Basic knowledge of SOE and group policies
- Printer support
- Good knowledge of MS Office tools installation & troubleshooting
- Excellent customer service and people skills
- Field experience supporting a variety of technologies and services
- Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
- Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure
Who You Are
- Reliable transportation
- Flexible schedule and commitment to work on demand when required
- Resilient and able to face and resolve conflicts
- The ability to communicate effectively in both oral and written form with clients and end-users is compulsory
- Customer-oriented and cool-tempered
- Works well under pressure / Self-starter
Personal Attributes
- Good knowledge of Infrastructure support
- Strong analytical and problem-solving capabilities
- Well-organized and extremely detail-oriented
- Strong customer service ethic and great communication skills, both oral and written
- Passionate about delivering quality no matter what you are doing
- Can work both independently and in a collaborative team-oriented environment
- A self-starter, motivated to push the limits and think outside of the box
- Fondness for solutions that are simple, elegant, and effective
- Ability to work with and maintain confidential information
IT Qualifications
- At least one of the following:
- PC / Laptop OEM Maintenance Certification
- CompTIA A+ Certification
- Microsoft Certified IT Professional (MCITP) certification in the desktop area
- Microsoft Office Specialist (MOS) Certification
Experience in a similar role: 2+ years of relevant experience. Ready to travel 10-20 Miles as per the requirement. Flexible Work Arrangement (Rostering System). Experience in an array of different IT projects / work cases.
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to us.
ORACLE LOGISTICS OTM CONSULTANT-ORACLE TRANSPORTATION employer: Tephra Inc.
Contact Detail:
Tephra Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ORACLE LOGISTICS OTM CONSULTANT-ORACLE TRANSPORTATION
✨Tip Number 1
Familiarise yourself with Oracle Transportation Management (OTM) and its functionalities. Understanding the software will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your troubleshooting skills, especially for Windows operating systems. Be prepared to discuss specific scenarios where you've successfully resolved technical issues, as this will showcase your problem-solving abilities.
✨Tip Number 3
Highlight your customer service experience during conversations. Since the role requires effective communication with end-users, sharing examples of how you've handled difficult situations can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Axiom Technologies if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
We think you need these skills to ace ORACLE LOGISTICS OTM CONSULTANT-ORACLE TRANSPORTATION
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Oracle Logistics OTM Consultant position. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Relevant Skills: Emphasise your IT skills and experience in your CV and cover letter. Mention specific competencies such as troubleshooting different PC operating systems, hardware/software installation, and customer service abilities that are crucial for this role.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for IT and your problem-solving capabilities. Use examples from your past experiences to demonstrate how you meet the personal attributes and qualifications listed in the job description.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential for this role.
How to prepare for a job interview at Tephra Inc.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with various operating systems and troubleshooting techniques. Highlight specific instances where you've successfully resolved technical issues, especially with Windows and Apple OS.
✨Demonstrate Customer Service Excellence
Since the role requires excellent customer service skills, think of examples where you've gone above and beyond for a client or end-user. Be ready to explain how you handle difficult situations and maintain professionalism under pressure.
✨Communicate Clearly and Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly, both verbally and in writing. You might be asked to explain technical concepts to non-technical users, so ensure you can simplify complex information.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenario-based questions where you may need to outline how you would approach a specific technical issue or conflict with a client. Think through your responses to demonstrate your analytical skills.
