Sr. Sales Operations Manager

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.

In this highly visible role, you will own sales planning, forecasting, and performance analysis, acting as a strategic business partner to sales leadership. You will develop data-driven insights, optimize sales execution, and enhance go-to-market strategies to ensure scalable revenue growth.

What you'll do:

• Lead sales forecasting, planning, and performance measurement to ensure revenue targets are met.
• Partner with sales leadership to design and execute growth strategies, optimize resource allocation, and improve sales efficiency.
• Identify revenue opportunities through white space analysis, propensity-to-buy modeling, and sales coverage optimization.
• Develop executive-level reporting and insights, preparing strategic presentations for senior leadership and board meetings.
• Refine territory segmentation, quota setting, and incentive structures to maximize sales effectiveness.
• Act as a trusted advisor across Sales, Marketing, Finance, and Customer Success, ensuring cross-functional alignment.
• Drive process improvements and automation in reporting to enhance operational efficiency.
• Conduct ad hoc analysis across multiple data sources (Salesforce, Snowflake, product databases, etc.) to inform strategic decisions.
• Benchmark and measure sales activities and performance across the customer journey, identifying areas for improvement.

What you'll need:

• 5+ years of experience in Sales Operations, Revenue Operations, or Business Analytics (preferably in SaaS).
• Strong analytical skills with experience in Salesforce, Excel, and BI tools (e.g., Tableau, Snowflake).
• Proven ability to translate complex data into strategic recommendations that drive executive decision-making.
• Executive presence and cross-functional collaboration skills, with experience working with senior stakeholders.
• Excellent problem-solving and project management abilities, with the capacity to manage multiple high-impact projects.
• Ability to extrapolate trends and insights from data to optimize revenue performance.
• A proactive, adaptable mindset with a track record of thriving in fast-paced, evolving environments.
• Strong verbal and written communication skills with a keen attention to detail.
• Ability to work independently and as part of a high-performing team.

If you are a data-driven, strategic thinker passionate about optimizing sales operations and driving revenue growth, we’d love to hear from you!

Awesome benefits at Instructure:

• Excellent benefits and perks, because we want you to be happy and healthy :)
• Private Vitality Insurance
• Lifestyle Spending Account (LSA)
• Tuition Reimbursement
• Generous PTO and flexible working and more!

We’ve always believed in hiring the most awesome people and treating them right. We know that the more diverse we are, the more diverse our ideas will be and when we openly welcome those ideas, our environment is better and our business is stronger. Your experience, skills and passion will set you apart so tell us about your achievements, irrespective of whether they are personal or work-related.

If this role excites you, don’t let our role description hold you back, tell us about your journey, tell us what you’ve learnt and get applying!

At Instructure we use E-Verify and yes, in case you didn't catch it from the above, we are an Equal Opportunity Employer. All Instructure employees are required to successfully pass a background check upon being hired.