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- Tasks: Be the go-to person for software needs and solve client challenges daily.
- Company: Join a tech company focused on growth and exceptional customer service.
- Benefits: Enjoy 30 days holiday, health cash plan, and workplace pension after 3 months.
- Why this job: Make a real impact in a fast-paced environment with opportunities for growth.
- Qualifications: 2+ years experience with software vendors and strong communication skills required.
- Other info: Free on-site parking and birthday off to celebrate you!
The predicted salary is between 36000 - 60000 £ per year.
Looking to grow your career in technology? Our client is hiring for a fantastic opportunity where no two days are ever the same. Do you want to be solving challenges, creating service improvements and making a difference to a business that has ambitious growth plans? They want to grow by being the very best at what they do, with delighted customers and amazing service that can help them to achieve their ambitious growth objectives. And they need your help.
What you'll be doing:
- Be the “go to” person within the client for software requirements
- Be the first point of contact within the client for issues, price discrepancies, operational requirements related to quotes, orders, delivery of licences
- Be 1st point of contact for the customer’s incumbent licensing customers.
- Seek out opportunities within the client to provide a managed solution of tail end software spend for its customer (existing and new)
- Achieve and maintain any agreement specific SLAs both in terms of customer delivery and vendor expectation/obligation
- Drive partnership and collaboration with key vendors
- Learn about and stay informed about competitors, channel, best practice in procurement and software licensing
Your skills and experience:
- At least 2+ Yrs. experience of working with software vendors
- Good eye for detail
- Excellent communication skills with the ability to build relationships with people at all levels
- Can do attitude
- Organisational skills
- Negotiating skills
What's in it for you?
- A fast-paced and fun working environment
- Workplace pension after 3 months service
- Company health cash plan
- 30 days holiday (including bank holidays)
- Your birthday off
- Free on-site parking at the Cheshire office
- Training and development
If this sounds like an opportunity with your name written all over it, then don't hesitate to apply today!
Software Account Manager employer: Robertson Sumner Ltd
Contact Detail:
Robertson Sumner Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Account Manager
✨Tip Number 1
Familiarise yourself with the software vendors and products relevant to the role. Understanding their offerings and how they compare to competitors will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Brush up on your negotiation skills. Since the role involves dealing with pricing discrepancies and operational requirements, being able to negotiate effectively will set you apart from other candidates.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to handle the fast-paced environment mentioned in the job description.
✨Tip Number 4
Network with professionals in the software licensing and procurement fields. Building relationships can provide insights into the industry and may even lead to referrals for the position you're interested in.
We think you need these skills to ace Software Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially your work with software vendors and any achievements in customer service or relationship management. Use keywords from the job description to align your skills with what the company is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your previous experience aligns with the responsibilities listed, such as managing software requirements or resolving customer issues.
Showcase Communication Skills: Since excellent communication is key for this role, consider including a brief section in your application that demonstrates your ability to build relationships. This could be a short anecdote about a successful negotiation or collaboration with a vendor.
Highlight Organisational Skills: Given the need for strong organisational skills, provide examples in your application of how you have successfully managed multiple tasks or projects simultaneously. This will show that you can handle the fast-paced environment described in the job posting.
How to prepare for a job interview at Robertson Sumner Ltd
✨Know the Software Landscape
Familiarise yourself with the latest trends in software licensing and procurement. Understanding the competitive landscape will help you demonstrate your knowledge and show that you're proactive about staying informed.
✨Showcase Your Communication Skills
As a Software Account Manager, you'll need to build relationships at all levels. Prepare examples of how you've successfully communicated with clients or colleagues in the past, especially in resolving issues or negotiating terms.
✨Demonstrate Your Problem-Solving Ability
Be ready to discuss specific challenges you've faced in previous roles and how you overcame them. Highlight your 'can do' attitude and provide concrete examples of how you've created service improvements.
✨Prepare for Scenario-Based Questions
Expect questions that assess your organisational and negotiation skills. Think of scenarios where you've had to manage multiple priorities or negotiate with vendors, and be prepared to explain your thought process and outcomes.
