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- Tasks: Lead a team of Solutions Engineers, guiding them through the sales process and customer engagement.
- Company: HashiCorp empowers innovative companies with cloud infrastructure automation solutions since 2012.
- Benefits: Enjoy remote work flexibility, professional growth opportunities, and a supportive team culture.
- Why this job: Join a dynamic team making a real impact in cloud technology and customer success.
- Qualifications: 4+ years in Technical Pre-Sales, with 3+ years in a managerial role; strong communication skills required.
- Other info: Open to all qualified candidates in the UK; no visa sponsorship available.
The predicted salary is between 48000 - 84000 £ per year.
Location: Based in United Kingdom (remote)
About the team
The Solutions Engineering team serves as the primary technical resource and internal advocate for all Customers at HashiCorp. Through consultative engagement, we identify our Customers’ challenges and business requirements, leveraging our product expertise to propose solutions that meet their needs. As trusted technical advisors, we work closely with our Customers to help them achieve their target outcomes and realize the full value of the HashiCorp solutions they’ve implemented. This manager position will focus on a mixture of Strategic and Enterprise customers across a number of verticals within the UK&I markets.
What you’ll do (responsibilities)
- Manage and Mentor High-Performance Team: You will manage, mentor, and develop a team of Solutions Engineers, fostering a culture of continuous learning and professional growth. You will successfully demonstrate an ability to mentor and coach SEs to their full potential.
- Drive Technical Strategy: You will own the technical strategy for your region and collaborate with Sales Leadership to develop pipeline and drive healthy growth across all Accounts.
- Support the Customer Journey: You will engage in critical moments throughout the Customer lifecycle, providing support to your team and working cross-functionally to ensure Customers realize maximum value from the HashiCorp portfolio.
- Data-Driven Improvement: You will deploy a data-driven, systems-thinking approach to improve business and operational processes.
- Influence Strategic Decisions: You will influence key strategic decisions and drive critical initiatives across your region.
- Communicate Regional Priorities: You will capture and elevate top priorities and key trends for your Customers to cross-functional stakeholders within HashiCorp.
What you’ll need (minimum qualifications)
- Role Related Experience: At least 4 years in a Technical Pre-Sales role and ideally you will have been a Manager for at least 3 years over the past 5 years.
- Great team player: Can provide examples of working closely with the Sales and your Extended Team (such as services, marketing and specialists), to achieve personal and team goals.
- Technical Leadership: Demonstrated success in building, growing, and managing a highly-talented and motivated team with a regional scope.
- Innovative and Results-Driven: You will be comfortable in a fast-moving, results-driven environment with a successful track record of defining and executing strategic and innovative projects that have had a major impact on company performance.
- Technological Proficiency: Experience with DevOps methodologies and a deep understanding of current and emerging technologies such as cloud computing, distributed systems, and cluster management software.
- Communication Skills: Outstanding written and oral communication skills, including the ability to present ideas on both technical and business elements effectively.
- Interpersonal Skills: Engaging personal style with strong interpersonal and collaboration skills, with a predisposition towards mentoring staff and encouraging their professional career development.
- Decision-Making Ability: Self-directed with the ability to make strategic, complex, and difficult decisions at all times.
- Travel: Ability to travel as needed, with domestic and occasional international travel required.
What’s nice to have (preferred qualifications)
- Knowledge of HashiCorp Tools: Knowledge of, and experience with, any of the tools in the HashiCorp portfolio.
- Sales Process Insights and Experience: You are familiar with at least one sales process and can articulate key aspects of it and its benefits.
- Hiring and Retaining: Share examples of hiring great people and the fundamentals on how to best retain your team members.
- Engagement: You have experience in motivating and focusing your team in order to make them and their customers successful.
- High Standards: You have a passion for driving technical excellence within your technical team and an expectation of high standards from others.
- Technical Knowledge: You understand Cloud and SaaS solutions. You have experience with Cloud Infrastructure solutions. You have experience with Cloud Security solutions. You are familiar with CI/CD and DevOps. You are able to articulate the value of Cloud and SaaS solutions, in both Business and Technical terms. You can discuss the key challenges that Customers face when they move to the Cloud.
- Customer Insight: You have worked with a mixture of types of Customers, ranging in size and complexity. You understand how to work with Customers strategically and can connect technical solutions to Customer needs/problems.
HashiCorp welcomes all qualified candidates who have authorization to work in the United Kingdom to apply - HashiCorp will not be sponsoring visas for this role at this time.
Life at HashiCorp
HashiCorp is driven by our people and our principles which have been the foundation of everything we do since the company was founded in 2012. Join us on our journey as we work to support the world’s most innovative companies as they transition to cloud and multi-cloud infrastructure through simple yet powerful workflows and automation. At HashiCorp, we build the infrastructure that enables innovation. Our suite of multi-cloud infrastructure automation products are the underpinnings of the largest enterprises in the world, who rely on our solutions to provision, secure, connect, and run their critical applications to deliver crucial services, communications tools, and entertainment platforms to the world. We’re building a once-in-a-generation infrastructure company with a unique approach rather than focusing on specific technologies, and we build products and solutions that support real-world workflows spanning the multiple cloud environments that nearly every organization worldwide is using today.
HashiCorp is proud to be an Equal Employment Opportunity employer. We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws. We also consider qualified applicants with arrest and conviction records consistent with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Ordinance, and other applicable state or local laws. HashiCorp is committed to providing reasonable accommodations to qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please reach out to
Sr. Solutions Engineer employer: HashiCorp, Inc.
Contact Detail:
HashiCorp, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr. Solutions Engineer
✨Tip Number 1
Familiarise yourself with HashiCorp's product suite and the specific tools they offer. Understanding how these tools solve customer challenges will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of HashiCorp on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 3
Prepare to discuss your experience in managing and mentoring teams. Be ready to share specific examples of how you've developed talent and driven results, as this is a key aspect of the Senior Manager role.
✨Tip Number 4
Stay updated on industry trends related to cloud computing and DevOps methodologies. Being able to speak knowledgeably about emerging technologies and their implications for customers will set you apart as a candidate who understands the market landscape.
We think you need these skills to ace Sr. Solutions Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical pre-sales and team management. Use specific examples that demonstrate your ability to lead a team and drive technical strategy, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for mentoring and developing high-performance teams. Mention your familiarity with DevOps methodologies and how you can leverage your skills to support HashiCorp's customers effectively.
Showcase Communication Skills: Since outstanding communication skills are crucial for this role, ensure that your application reflects your ability to articulate complex ideas clearly. Consider including examples of past presentations or reports you've delivered.
Highlight Customer Engagement Experience: Demonstrate your experience working with diverse customers by providing examples of how you've connected technical solutions to their needs. This will show your understanding of customer insight and strategic engagement.
How to prepare for a job interview at HashiCorp, Inc.
✨Showcase Your Technical Expertise
As a Senior Solutions Engineer, you'll need to demonstrate your deep understanding of DevOps methodologies and cloud technologies. Be prepared to discuss specific projects where you've successfully implemented these technologies and how they benefited the customer.
✨Highlight Your Leadership Skills
Since this role involves managing a team, share examples of how you've mentored and developed team members in the past. Discuss your approach to fostering a culture of continuous learning and how you've driven team performance.
✨Understand the Customer Journey
Be ready to articulate how you would support customers throughout their lifecycle with HashiCorp solutions. Provide examples of how you've previously engaged with customers to ensure they realise maximum value from the products or services offered.
✨Prepare for Data-Driven Discussions
This role requires a data-driven approach to improve processes. Familiarise yourself with relevant metrics and be prepared to discuss how you've used data to influence strategic decisions and drive business growth in your previous roles.
