Senior Product Designer - E-commerce & Subscriptions New London - Commercial

We are an organisation that exists to drive progress. That’s the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity.

We’re looking for a Senior Product Designer to join our E-commerce and Subscriptions team, with a focus on creating seamless subscription journeys that make subscribing to The Economist simple and rewarding. You’ll help re-think and improve key steps in our subscription funnel — from turning anonymous visitors into registered users and, ultimately, paying subscribers. You’ll be embedded in a cross-functional team with Engineers and a Product Manager, working on our web products, including economist.com. You’ll take ownership of the end-to-end user experience, producing design work that’s ready for development and keeps The Economist’s brand and visual standards front and centre. We’re after someone with solid experience designing subscription or e-commerce flows, who’s confident sketching, prototyping and moving through different levels of fidelity quickly. From research and user flows to testing and iterating, you’ll work across the full design process, using data and user insight to guide decisions. You’ll also be part of a friendly, supportive design team that’s keen to improve how we work and help each other grow.

How you will contribute:

• Collaborate with key partners across product, editorial, marketing, data, and commercial teams to design and optimise subscription journeys that drive both user satisfaction and business outcomes.
• Plan, manage, and conduct user research alongside your team to understand user behaviours, uncover barriers to conversion, and identify opportunities to improve the subscription experience.
• Translate research insights into testable design outputs — such as sketches, user flows, prototypes, or content suggestions — ensuring all work reflects The Economist brand and supports clear, persuasive messaging.
• Map out subscription flows and user journeys, thinking beyond the happy path to include edge cases, helping the team build a complete understanding of user needs.
• Create production-ready design assets and work closely with engineers to ensure a high-quality, accessible user experience is shipped.
• Collaborate closely with data analysts to review funnel performance, interpret A/B test results, and use these insights to guide future iterations.
• Facilitate workshops and design sprints that engage stakeholders from across the business, encouraging shared ownership of subscription outcomes.
• Clearly communicate progress, design rationale, and performance insights to key partners through presentations, written updates, and regular dialogue.
• Mentor and support fellow designers, fostering a collaborative environment that encourages learning and development.

The ideal skills and experience for this role:

• A strong portfolio that shows your design process and craft skills across interaction and visual design, with work spanning different platforms and project types.
• Experience running user research, interpreting findings, and turning them into wireframes, prototypes, or other design outputs.
• A solid understanding of the technologies behind digital products, so you can design with technical constraints in mind.
• Hands-on experience working in agile teams and taking part in sprints, including involvement in user-acceptance testing (UAT).
• Familiarity with the fundamentals of accessibility and usability, and how to design for diverse audiences.
• Experience designing for responsive layouts across different screen sizes and devices.
• Proficiency with prototyping and design tools like Miro, Figma or Protopie — and the judgement to pick the right tool for the job.
• A collaborative mindset — you work well under pressure, take ownership of your work, and thrive as part of a team.
• Strong communication skills and fluency in English, with the ability to explain your thinking to designers and non-designers alike.
• A growth mindset — you actively seek out feedback and reflect on your work to develop your skills further.

Please note this is a 12 month fixed term contract.

What we offer:

• Excellent benefits including an incentive programme, generous annual and parental leave policies, volunteering days and well-being support throughout the year, as well as free access to all Economist content.
• Country specific benefits are also offered.

Our Values:

• Independence: We are not bound to any party or interest and encourage exploration and free-thinking. We champion freedom, both within our organisation and around the world.
• Integrity: We are bold in our efforts to uncover the truth and stand up for what we believe in. We inspire trust through our rigour, fact-checking and transparency.
• Excellence: We aspire to the highest standards in all we do. We are ambitious and inquisitive in our pursuit of continuous progress and innovation.
• Inclusivity: We value diversity in thought and background and encourage healthy debate with a breadth of perspectives. We treat our colleagues and customers fairly and respectfully.
• Openness: We foster a collaborative and empathetic culture conducive to the interests, wit and initiative of our colleagues. New ideas are our lifeblood.

The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our colleagues and potential colleagues regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age, marital status or any other status.