Test Centre Administrator - Hastings, East Sussex, UK
Test Centre Administrator - Hastings, East Sussex, UK

Test Centre Administrator - Hastings, East Sussex, UK

Hastings Temporary No home office possible
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At a Glance

  • Tasks: Welcome and assist test candidates while ensuring a secure exam environment.
  • Company: Join Pearson, a global leader in education and assessment with a commitment to diversity.
  • Benefits: Enjoy flexible hours, competitive pay, and a supportive work culture.
  • Why this job: Make a difference by helping candidates succeed in their exams in a friendly atmosphere.
  • Qualifications: School qualifications in English and Maths; experience with Microsoft Office is a plus.
  • Other info: This is a temporary role for 6 months with varied shifts available.

This job is with Pearson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

Our Organisation Pearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries.

We are proud to offer an exceptional work environment where you can enjoy job satisfaction and we are now hiring for a Test Centre Administrator to join our successful team in Hastings, East Sussex, UK.

Your Opportunity:

  • This is a Temporary position for 6 months
  • Pay rate is £13.37 per hour, paid at the end of every month.

When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life-changing organisation, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey.

Your Responsibilities:

  • Welcome, greet and check-in customers/test-taking candidates.
  • Comply with all exam testing security and procedures and follow company policies using careful judgment.
  • Verify customer/candidate personal identification documents and explain the exam testing process/rules.
  • Proctor / invigilate candidates while they are completing their exam/test.
  • Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
  • Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.

Our ideal applicant will be a true team-player with the availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night and weekends, therefore we require a colleague who is flexible.

This is a wonderful opportunity for you to help people during a very important event in their lives whilst protecting our Pearson VUE exams/test process, therefore we are looking for a friendly and professional team-player with school qualifications in English and Maths. It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook).

You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and notice details from a distance. You should be able to sit for long periods of time and escort candidates to and from exam/testing room.

This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible.

Wishing you the very best of success with your application!

Who we are: At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn’t just what we do. It’s who we are.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Test Centre Administrator - Hastings, East Sussex, UK employer: Pearson

At Pearson, we pride ourselves on being an inclusive employer that values diversity and fosters a supportive work culture. As a Test Centre Administrator in Hastings, East Sussex, you will enjoy a flexible working environment with opportunities for personal growth while contributing to meaningful assessments that impact lives. With competitive pay and a commitment to employee well-being, Pearson is dedicated to ensuring job satisfaction and professional development for all team members.
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Contact Detail:

Pearson Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Test Centre Administrator - Hastings, East Sussex, UK

✨Tip Number 1

Familiarise yourself with Pearson VUE's testing procedures and security protocols. Understanding the specific requirements for exam delivery will help you demonstrate your readiness to uphold their standards during the interview.

✨Tip Number 2

Highlight any previous customer service experience you have, especially in a testing or educational environment. Being able to showcase your ability to create a welcoming atmosphere for candidates can set you apart from other applicants.

✨Tip Number 3

Be prepared to discuss your flexibility regarding working hours. Since the role requires availability across various shifts, showing that you can adapt to different schedules will make you a more attractive candidate.

✨Tip Number 4

Research Pearson's commitment to diversity and inclusion. Being knowledgeable about their values and how they align with your own can help you connect with the interviewers and demonstrate your fit within their culture.

We think you need these skills to ace Test Centre Administrator - Hastings, East Sussex, UK

Customer Service Skills
Attention to Detail
Proctoring/Invigilation Skills
Technical Troubleshooting
Microsoft Office Proficiency (Word, Excel, Outlook)
Flexibility in Working Hours
Strong Communication Skills
Ability to Follow Procedures
Housekeeping Skills
Teamwork and Collaboration
Time Management
Problem-Solving Skills
Ability to Work in a Quiet Environment
Monitoring and Observation Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Test Centre Administrator position. Tailor your application to highlight relevant experiences that align with these duties.

Highlight Relevant Skills: Emphasise your customer service skills, attention to detail, and any experience with Microsoft Office. Mention your ability to work in a flexible environment and your commitment to maintaining security protocols during exams.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Explain why you want to work at Pearson and how your background makes you a suitable candidate for this position.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at Pearson

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Test Centre Administrator. Familiarise yourself with the exam testing process and security procedures, as these will likely come up during the interview.

✨Showcase Customer Service Skills

Since this role involves interacting with candidates, be prepared to discuss your customer service experience. Share examples of how you've provided excellent service in previous roles, especially in stressful situations.

✨Demonstrate Flexibility

The job requires working various shifts, so highlight your availability and willingness to adapt to different schedules. Mention any past experiences where you successfully managed flexible work hours.

✨Prepare for Technical Questions

As the role may involve troubleshooting technical issues, brush up on basic IT knowledge and be ready to discuss your experience with Microsoft Office. You might be asked how you would handle specific scenarios related to technology in the test centre.

Test Centre Administrator - Hastings, East Sussex, UK
Pearson
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  • Test Centre Administrator - Hastings, East Sussex, UK

    Hastings
    Temporary

    Application deadline: 2027-03-31

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    Pearson

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