Security Manager

A fantastic opportunity has arisen within the Luxury 5* Corporate Hotel brand, Canary Riverside Plaza Hotel in Canary Wharf, East London. We are currently recruiting a Security Manager to be a part of our main Operational Heartbeat of the Hotel, the Security Department.

Set within the historic wharfs and quays of East London, Canary Riverside Plaza is the only five-star independent hotel in Canary Wharf. The 142 spacious guest rooms and suites make for an incredibly comfortable stay, be it for business or leisure, offering stunning views of the River Thames and city beyond.

Wonderful Benefits on joining Canary Riverside Plaza Hotel as Security Manager:

• Competitive Salary Per Annum.
• 28 Days Holidays (including Bank Holidays) with additional days given for Length of Service.
• Delicious selections of healthy Complimentary Meals with Deserts on Duty served in the Staff Restaurant, The Cube.
• Uniforms provided and laundered.
• Excellent Training and Development opportunities.
• Food and Beverage Discounts in our Quadrato Restaurant and Lounge.
• Employee Room Rates and excellent Room Rates for friends and family.
• Company Pension (Ageon) scheme after 3 months service.
• Recommend a Friend Scheme.
• Employee of the Month Awards with excellent Staff Recognition Awards.
• Annual Staff Party.

Key qualities we are looking from the Security Manager:

As a member of the Hotel Head of Department Management Team, the appointed Security Manager's main goal is to serve the needs of the whole Hotel Property, our Guests and our Colleagues by safeguarding the physical well-being of the property, the Hotel Assets, all Employees and Guests.

The ideal candidate will have the following Skills and Knowledge:

• Proven experience as a Security Manager in a Central London 5* Luxury Hotel (Independent 5* Luxury Hotel is a plus!) with leading a team of highly skilled Security Officers.
• Experience of managing a team of Security Officers, providing full Training, Support and ongoing guidance.
• A strong track record of maintaining full Security adherence to all Assets, Employees and Guests.
• Must have full Experience of managing Guest Resolution Skills.
• Must have a strong track record of maintaining all Health and Safety protocols, maintaining all Health and Safety Legal Documentation with running Statutory Health and Safety (including Fire Safety) Training sessions to all Employees.
• Must have experience of working in a variety of shifts including Early Mornings, Nights, Weekends and Public Holidays.
• Must be an Excellent Communicator and be Self Driven.
• Must have Health and Safety Certification and SIA License.

The main responsibilities for this role would include:

• To supervise and administer Security Department to ensure the highest standard and procedures are maintained.
• To train, guide and encourage Security departments staff and introduce new methods as required.
• To monitor staff performance throughout the 24 hour shift period and carry out unannounced inspections.
• To assist with Fire, Life safety and Health and Safety matters.
• To induct new members of staff in Fire, Security and Health and Safety related matters.
• To identify areas of potential security weakness, survey, assess and propose remedial action.
• To liaise with contractors in the preparation of estimates as required.
• To ensure that Security practices and procedures are adhered to by all other Departments and bring to light any discrepancies.
• To provide Security advice and training to all departments.
• To liaise with clients regarding their special (Security) needs and devise the means to fulfil them.
• To brief the General Manager and all Heads of Department Managers on a regular basis regarding current trends and incidents.
• To liaise with all outside bodies, i.e. Police, Customs and Excise, Chief Security Officers from other hotels and other organisations and attend presentations and seminars on Security related matters.
• Attend all appropriate meetings both In House and elsewhere.
• To serve on committees as required.
• To attend court to monitor proceedings of cases in which the Hotel may have a direct or indirect interest.
• To maintain hotel security, guest safes and safety deposit boxes.
• To assist guests and investigate as a result of loss, theft or damage.
• To ensure a correct lost and found property procedure is followed at all times.
• To monitor the overall security of the hotel building and surrounding area, i.e. by patrol, exits, alarm systems and CCTV supervision.
• To assist the Security Officers in selling our service and high standards as a marketing concept.

This is a great opportunity to join our 5* Luxury Hotel and work in a friendly and professional environment. If you feel you are ready to make yourself a great career, we look forward to receiving your application.

In line with the requirements of The Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. You will be asked to provide documented evidence of eligibility at the Recruitment Interviewing process. Two Satisfactory References from your current / Previous Employers will be required once a Successful Offer of Employment has been made. We do not offer Sponsorship and support from Recruitment Agencies are not required at this present time.