Exhibitor Relations Manager (12-month Fixed Term Contract)

Exhibitor Relations Manager (12-month Fixed Term Contract)

Who We Are:
Frieze is the world’s leading platform for modern and contemporary art, dedicated to artists, galleries, collectors and art lovers alike. Frieze comprises three magazines – frieze, Frieze Masters Magazine and Frieze Week – and five international art fairs – Frieze London, Frieze Masters, Frieze New York, Frieze Los Angeles and Frieze Seoul. In October 2021, Frieze also launched No.9 Cork Street, a permanent space for visiting international galleries in the heart of Mayfair, London. Frieze is part of the IMG network.

Endeavor (NYSE: EDR) is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. Endeavor specializes in talent representation through entertainment agency WME; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC, WWE, IMG, On Location, and PBR.

What You\’ll Do:
Be the primary contact for galleries for all aspects relating to their participation in the fair:

1. Manage applications launch, process and analysis
2. Organise and attend selection committee meeting
3. Release application results and coordinate subsequent meeting
4. Support with fair floor plan process and release fair layout to exhibitors
5. Coordinate and launch Exhibitor Manual

Manage stand plan processing:

1. Advise exhibitors on all stand related queries, working closely with Production team and stand builders
2. Coordinate print and online material for exhibitors in the lead up to and during the fair
3. Prepare for exhibitor onsite experience and maintain high quality customer service
4. Manage onsite Exhibitor Desk and temporary staff team
5. Coordinate post-fair communication and contribute to post-fair debriefs

Liaise with other departments in the organisation of the fair:

1. Manage and develop digital platforms including Sugar CRM and the Frieze Portal with Digital and Data teams
2. Supply information to the Content and Press teams to be included in fair promotional material
3. Proof-read exhibitor sections of the fair promotional material
4. Coordinate all gallery invoicing with Finance department
5. Support Directors and curators with gallery cultivation, research, travels and expenses
6. Coordinate production of all curated sections

Liaise with Production department and contractors for exhibitor-related areas:

1. Communicate general exhibitor needs and relay specific exhibitor data to Production department and contractors
2. Work alongside Production team to ensure that the contractors’ work is up to the requirements of the exhibitors and fair organisers
3. Mediate between exhibitors and contractors before and at the fair
4. Escalate disputes between contractors and exhibitors before/at the fair

Contribute to the team processes and development:

1. Maintain fair budget and timeline
2. Coordinate internal teams to deliver exhibitor relations
3. Maintain department procedures
4. Manage Exhibitor Relations Assistant
5. Contribute to department processes improvements
6. Visit galleries and other art fairs for research
7. Maintain accurate information on other art fairs
8. Undertake research for new projects as requested

You Have These:

1. At least 2 years’ experience in the Arts/Events industry
2. Strong communication skills
3. Ability to work under pressure and work collaboratively as part of a team
4. Extremely organised with excellent time management skills
5. Ability to mediate between multiple stakeholders in a diplomatic manner
6. Strong leadership skills
7. Solution oriented
8. Experience managing budgets
9. Experience managing databases and CMS platforms

Working Conditions:
12 month Maternity Cover, London Surrey Street
Mon-Fri, 10am-6pm

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

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