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For Companies At a Glance
- Tasks: Lead the Credit Control function, improve cash collection processes, and manage receivables.
- Company: Join a market leader in employee assistance services, supporting millions globally.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Make a real impact on financial performance while working with a supportive team.
- Qualifications: Extensive B2B Credit Management experience and strong leadership skills required.
- Other info: This is a hands-on role based in Manchester, with a focus on process improvement.
The predicted salary is between 34000 - 45000 £ per year.
Based in Manchester City, 5 days a week on site, paying £40k - £45k.
We are recruiting on behalf of a market-leading provider of employee assistance and occupational health services, a company that is experiencing rapid international growth. With a well-established subscription-based business model, they support over 70,000 organisations and 13 million lives across the UK, Ireland, and Australia. As part of a global group with substantial financial backing, they offer an exceptional career opportunity for a high-performing Credit Control professional.
About the Role
This newly created position sits within the company's Finance Team and presents a fantastic opportunity for an experienced Credit Control professional to take ownership of the credit function. The role will focus on process improvements, reducing overdue debtors, and ensuring efficient cash collection across multiple locations and business units. The successful candidate will be hands-on in managing the corporate ledger, influencing key stakeholders, and enhancing overall financial performance.
Key Responsibilities
- Lead and develop the Credit Control function across multiple locations and service markets.
- Improve and implement cash collection processes, increasing Direct Debit uptake.
- Oversee the effective supervision of the function, ensuring efficiency and service consistency.
- Analyse debt and non-cash collection data to support service improvements.
- Hold regular meetings with senior leaders to address outstanding debts and maintain visibility within business units.
- Drive process improvement projects while maintaining business as usual.
- Own and manage receivables balances.
- Collaborate with client experience teams to enhance service delivery and client retention.
- Implement and oversee credit risk processes to mitigate financial exposure.
- Coach and mentor the Credit Control team to improve performance and achieve KPIs.
What We're Looking For
- Extensive Credit Management experience in a B2B environment.
- Proven track record of improving Credit Control systems and delivering outstanding results.
- Strong leadership and team management skills.
- Exceptional communication and stakeholder management abilities.
- Target-driven mindset with a focus on efficiency and results.
- Experience with litigation and debt recovery processes.
Head of Credit Control employer: Portfolio Credit Control
Contact Detail:
Portfolio Credit Control Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Credit Control
✨Tip Number 1
Familiarise yourself with the company's business model and their approach to credit control. Understanding how they operate and their specific challenges will help you tailor your discussions during interviews.
✨Tip Number 2
Prepare examples of how you've successfully improved credit control processes in previous roles. Be ready to discuss specific metrics or outcomes that demonstrate your impact on cash collection and debt reduction.
✨Tip Number 3
Network with professionals in the finance and credit control sectors, especially those who have experience in B2B environments. This can provide insights into industry best practices and may even lead to referrals.
✨Tip Number 4
Showcase your leadership skills by discussing any mentoring or coaching experiences you've had. Highlight how you've developed teams to achieve KPIs, as this aligns closely with the role's requirements.
We think you need these skills to ace Head of Credit Control
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive Credit Management experience in a B2B environment. Focus on specific achievements that demonstrate your ability to improve Credit Control systems and deliver results.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and your experience in managing credit functions. Mention how you can contribute to process improvements and cash collection efficiency, aligning your goals with the company's objectives.
Highlight Relevant Skills: In your application, emphasise your exceptional communication and stakeholder management abilities. Provide examples of how you've successfully influenced key stakeholders in previous roles.
Showcase Your Results: Include quantifiable results in your application, such as percentage improvements in debt recovery or efficiency gains in cash collection processes. This will help demonstrate your target-driven mindset and focus on results.
How to prepare for a job interview at Portfolio Credit Control
✨Showcase Your Credit Management Experience
Be prepared to discuss your extensive experience in Credit Management, particularly in a B2B environment. Highlight specific examples where you've improved systems and achieved outstanding results, as this will resonate with the company's needs.
✨Demonstrate Leadership Skills
Since the role involves leading and developing the Credit Control function, be ready to share your leadership experiences. Talk about how you've coached and mentored teams in the past, and the positive outcomes that resulted from your guidance.
✨Prepare for Stakeholder Management Questions
Exceptional communication and stakeholder management abilities are crucial for this position. Think of instances where you've successfully influenced key stakeholders or resolved conflicts, and be ready to discuss these during the interview.
✨Focus on Process Improvement
The role requires driving process improvements, so come equipped with ideas on how you would enhance cash collection processes. Discuss any previous projects where you've implemented changes that led to increased efficiency or reduced overdue debtors.
