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- Tasks: As a Retail Sales Advisor, you'll greet customers and help them find their perfect home items.
- Company: DFS is the UK's leading sofa retailer, creating comfort and style since 1969.
- Benefits: Enjoy flexible shifts, bonuses, discounts, and great leave options including paid volunteering days.
- Why this job: Join a fun, inclusive team where your passion for service makes a real impact on customers' homes.
- Qualifications: No sales experience needed! Just bring your friendly attitude and willingness to learn.
- Other info: We welcome everyone and encourage applications from under-represented groups.
As a Retail Sales Advisor at DFS, you are the heartbeat of our store, greeting customers and guiding them to help them find their thing, be it a sofa, a bed or those little finishing touches that make their house a home. With your passion for great service and love for our products, youll bring comfort and joy into every customers home. Lets be real – we understand lifes busy. Thats why we offer flexible shifts to help you balance your job with life outside of the store – If the advertised hours dont quite fit for you, apply and lets work together to find the hours that work just right. We extend a warm welcome to everyone, weaving together a range of voices and perspectives to create a truly inclusive culture. As we strive to build a workplace that better reflects the diverse communities we serve, we encourage applications from under-represented groups. At DFS Group, were not just a place where everyone is welcome – were a place where everyone truly belongs. About DFS Did you know a DFS sofa is in one-third of Britains homes? Since 1969, weve been creating, marketing, and selling sofas that reflect peoples unique styles and tastes. Weve always led the market, bringing comfort and great design to communities both online and in person. Were the UKs leading sofa retail specialist, but heres the secret to our success – its our people. Theyre at the heart of what we do, and together, theyre crafting us towards our ambitious…
Retail Sales Advisor - 30 Hours employer: DFS Furniture
Contact Detail:
DFS Furniture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - 30 Hours
✨Tip Number 1
Show your passion for customer service! When you meet with the team during the interview, share specific examples of how you've gone above and beyond to help customers in the past. This will demonstrate that you truly understand the importance of creating a welcoming environment.
✨Tip Number 2
Familiarize yourself with DFS products before your interview. Knowing the different types of sofas and their features will not only impress the interviewers but also show that you're genuinely interested in the role and ready to provide expert advice to customers.
✨Tip Number 3
Practice your communication skills! Since the role involves connecting with customers and understanding their needs, think about how you can ask open-ended questions that encourage conversation. This will help you stand out as someone who can build rapport easily.
✨Tip Number 4
Emphasize your teamwork spirit during the interview. Share experiences where you've collaborated with others to achieve a common goal. DFS values a fun and supportive environment, so showing that you can contribute to that culture will make you a strong candidate.
We think you need these skills to ace Retail Sales Advisor - 30 Hours
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Sales Advisor at DFS. Highlight your customer service skills and any relevant experience in your application.
Show Your Passion: DFS values passion for their products and great service. In your cover letter, express your enthusiasm for helping customers find the perfect items for their homes and how you can contribute to creating a welcoming environment.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize any previous roles where you demonstrated strong communication skills, teamwork, and a customer-focused approach.
Prepare for Competency Questions: Since the interview process includes competency-based questions, think about examples from your past experiences that showcase your ability to connect with customers, work as part of a team, and handle challenges effectively.
How to prepare for a job interview at DFS Furniture
✨Show Your Passion for Customer Service
As a Retail Sales Advisor, your ability to connect with customers is key. Be prepared to share examples of how you've provided excellent service in the past and express your enthusiasm for helping others find what they need.
✨Demonstrate Product Knowledge
While you will receive training, showing that you have done your homework on DFS products can set you apart. Familiarize yourself with their range of sofas and home accessories, and be ready to discuss what makes them unique.
✨Practice Active Listening
During the interview, showcase your ability to listen and respond to questions thoughtfully. This skill is crucial for understanding customer needs and providing tailored advice, so highlight any experiences where you've successfully engaged with others.
✨Emphasize Team Spirit
DFS values teamwork, so be sure to convey your collaborative nature. Share stories that illustrate how you've worked well in a team environment and contributed to a positive atmosphere, whether in previous jobs or other activities.
