Expert Services Consultant

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Description
Expert Services Consultants and making our customers successful is at the forefront of everything that we do. We are our customer\’s strategic advisor, coaching them to achieve their cost management goals. Our customers are looking to maximize the impact of their aPriori solution, so we provide expert guidance on best practices, advisement, and execution on technical and strategic items to increase throughput, and use‐case specific insights to accelerate our customer\’s time to value. We advise on the most important metrics. We cut costs, and we connect different parts of the organization through data.

Job Type
Full-time

Location
Belfast (Hybrid – 1-2 days per week in office)

Responsibilities

Develop multiple customer relationships to drive product adoption and results to achieve full business value of the solution

Handle the project management, scoping, and execution of technical and strategic aspects of the project, including solution configuration, user training, and usage mentoring, particularly in the sourcing use case

Understand strategic elements of the account to ensure solutions provided are supporting customer in reaching business objectives

Builds and demonstrates expertise on the aPriori software to enhance the value the customer is getting out of the tool, with an emphasis on how customers in the procurement space can leverage aPriori data to drive their costs down

Awareness of aPriori software adoption and utilization trends, with a focus on driving renewals and capitalizing on expansion opportunities

Up to 20% travel can be expected

Requirements

Excellent communication and facilitation skills, both internal and external

Technical knowledge of the product and in various manufacturing processes

Knowledge in Product Design, Manufacturing, Cost Management, Sourcing, Supplier Negotiation, and Design‐To‐Cost

Strong organization skills and the ability to balance multiple accounts

Project management skills, including project planning, risk management, status updates

Comfort interacting and communicating with customer project sponsors, project team members, and individuals

Strong consulting skillset, ability to effectively respond to objectives and high‐stress situations, and ability to guide the customer to the best supported solution

Exceptional communication skills, a strong consulting skillset, and a deep understanding of technology

Working knowledge of CAD systems – understanding the approach designers take to produce 3D parts and assemblies

Education And Experience

BS or MS in Mechanical, Industrial, or Manufacturing Engineering

Recommended minimum experience is 3 years total technical experience

Engineering background preferred

Demonstrated success working on project teams with a record of high customer adoption and satisfaction

Experience with full procurement transformation, including sourcing, process development, organizational change, and business process review is highly desired

Experienced in supplier negotiations

aPriori Offers

A team environment where your experience is valued, your voice is heard, and the work that you do makes an impact for our customers and employees

aPriori offers competitive compensation and unique benefits including pension match, private medical & dental, flexible time off, aPriori days, and more in a dynamic, growing, innovative environment

About aPriori
Founded in 2003, aPriori is disrupting the industry\’s status quo with groundbreaking work helping manufacturers digitally transform their businesses. Through our unique, patented, intellectual property, we enable manufacturers to accelerate product design, and bring products to markets faster while providing visibility to the sustainability of their design and manufacturing choices. Our impact is profound – our customers save millions of dollars each year, accelerate time to market, all while creating a better world for future generations. Though we are an established software firm, through our continued growth, we have maintained the dynamic, collaborative nature of a start‐up. With a global presence, including North America, Europe, Asia, and India, we encourage an inclusive work environment and support employees\’ growth through education, training, wellness, and other programs. As our greatest asset, employees\’ contributions are acknowledged through monthly company‐wide meetings, often with promotions and awards. We promote a positive work culture, employee‐friendly policies, flexible work schedules, pub nights, and an additional day off each quarter known as \”aPriori Day\”. If you possess these qualities, we want to hear from you!

GDPR Notice: https://www.apriori.com/privacy-policy

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