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- Tasks: Join our customer service team to help customers with their bills and smartphone features.
- Company: EE is a multi-award-winning mobile network committed to diversity and personal growth.
- Benefits: Enjoy a starting salary of £20,280, discounts, healthcare options, and 25 days holiday.
- Why this job: Kickstart your career in a supportive family-like environment while learning and earning.
- Qualifications: No specific background needed, just bring your energy, talent, and ambition.
- Other info: Receive training towards an NVQ and enjoy perks like gym discounts and free parking.
**Are you bold and want to get paid? A little bit brilliant but want to keep
learning? And really clear you want to start a career? If so, wow, you could
really be EE.**
Join our multi award winning Apprenticeship scheme and you’ll use your
charm, enthusiasm and belief to ensure our customers experience the best of EE
every time they talk to us. In our customer service team we help people get to
grips with everything from their bill and their contract, to a particular
feature on their new smartphone.
You can come from any background and all you need is the energy, talent
and ambition to launch an amazing career at EE. So buckle up and get ready to
learn loads, earn fast, receive training towards an NVQ and enjoy all the
extras you’d expect from Britain’s most cutting-edge mobile network.
We are more than a team at EE; we are a family , and this ethos
includes our customers too. This means that your role will be to make sure our
customers receive an exceptional and personal service every single time.
Your Future With Us
We are passionate about helping you progress your career and are committed
to your growth and development. When the time is right for you, we’ll be right
there and will do everything we can to help you get to where you want to be.
Wondering If You’re What We’re Looking For?
We believe in a completely personal environment, where you’re treated like
you want to be treated. We’re committed to working together to build a
community where everyone feels they belong. Whatever your age ,
race , sexuality , disability , religion or gender
identity , we recognise and celebrate our differences and embrace
diversity at all levels. Everyone is welcome at EE.
Wondering What’s In It For You?
Being part of the EE family brings a huge number of benefits including the
below:
-
A great starting salary of £20,280 plus incentives throughout the year
-
Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
-
Volunteering days, so you can give back to your local community
-
Optional Private Healthcare and Dental, for you and the family
-
A share scheme where you can invest in the company at a discounted rate
-
25 days holiday with the option to buy more
-
Optional Pension scheme to protect your future
-
Critical Illness cover
-
Childcare vouchers
-
Gym membership discounts
-
Discounts off attractions for the family all year round
-
The smaller bits like; free parking on our sites, subsided canteen, free tea and coffee, and even a concierge
Customer Service Advisor Apprenticeship (Apply in minutes) employer: EE Limited
Contact Detail:
EE Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor Apprenticeship (Apply in minutes)
✨Tip Number 1
Show your enthusiasm! When you reach out to us or during any interactions, let your passion for customer service shine through. We love candidates who are excited about helping others and eager to learn.
✨Tip Number 2
Familiarize yourself with EE's products and services. Knowing what we offer will not only help you in conversations but also demonstrate your commitment to understanding our brand and the value we provide to customers.
✨Tip Number 3
Emphasize your ability to work in a team. At EE, we pride ourselves on our family-like atmosphere, so showcasing your teamwork skills and how you can contribute to our community will make you stand out.
✨Tip Number 4
Be ready to discuss your personal experiences. Whether it's a challenge you've overcome or a time you helped someone, sharing these stories can highlight your character and fit within our culture at EE.
We think you need these skills to ace Customer Service Advisor Apprenticeship (Apply in minutes)
Some tips for your application 🫡
Show Your Enthusiasm: In your application, make sure to express your enthusiasm for the role. Highlight your passion for customer service and your eagerness to learn and grow within the company.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize any previous customer service experience or relevant skills that demonstrate your ability to connect with customers.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and explains why you want to join EE. Mention how you resonate with their values of diversity and community, and how you can contribute to their team.
Highlight Your Ambition: Make sure to convey your ambition and desire for career progression in your application. Discuss your long-term goals and how the apprenticeship aligns with your career aspirations.
How to prepare for a job interview at EE Limited
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. EE values charm and enthusiasm, so let your personality shine through during the interview.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations and ensured customer satisfaction.
✨Embrace Diversity
EE celebrates diversity, so be open about your unique background and experiences. Show that you can contribute to a personal environment and work well with a diverse team.
✨Ask Thoughtful Questions
Prepare questions that show your interest in the company culture and growth opportunities. Inquire about the training process and how EE supports career development for apprentices.