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- Tasks: Become a client advisor and product developer, guiding clients through an AI-enhanced platform.
- Company: Join a cutting-edge SaaS/AI company revolutionising the research industry.
- Benefits: Enjoy a competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Be part of a dynamic team shaping the future of research with innovative technology.
- Qualifications: Experience in qualitative research and a passion for tech are essential.
- Other info: Work closely with the CEO and Head of Growth, influencing product development.
The predicted salary is between 47000 - 78000 £ per year.
A genuinely unique opportunity for a qualitative researcher who wants to utilise their knowledge and expertise in a different way. No more running around doing lots of fieldwork. You will be a client advisor and product developer in this exciting new generation business.
Their tech is making waves and is quickly being adopted in the commercial sectors for all sorts of clients who own brands. Using your qual training and instincts to help clients work with a self-serve AI enhanced platform, you will bring your expertise to the process and help your clients extract maximum value from the product.
You’ll work with the CEO and Head of Growth supporting on proposals and then be the customer’s main day-to-day contact point from onboarding. You will own the new business opportunities this presents outright.
You will deliver best-in-class proactive customer success strategies to support clients on live projects to maximise their experience and make your relationships as sticky as possible. Over time, this will help develop and enhance the platform, so you will be helping develop the product.
You will feed into your tech team to make sure the product evolution is right on point. You will run workshops to define a new direction and ensure the onboarding experience is as good as it can be for clients while driving retention and development.
You should be excited about building a new way of doing research and be an early adopter of technology.
Qualitative Research - SaaS/AI platform employer: SPALDING GOOBEY ASSOCIATES
Contact Detail:
SPALDING GOOBEY ASSOCIATES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Qualitative Research - SaaS/AI platform
✨Tip Number 1
Familiarise yourself with the latest trends in qualitative research and AI technology. Understanding how these tools can enhance client experiences will set you apart as a candidate who is not just knowledgeable but also passionate about innovation.
✨Tip Number 2
Network with professionals in the SaaS and AI sectors. Attend industry events or webinars to connect with potential colleagues and learn more about the challenges they face, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlighting your experience in customer success strategies will demonstrate your ability to thrive in this role.
✨Tip Number 4
Showcase your enthusiasm for product development by thinking of innovative ideas that could enhance the platform. Being proactive in suggesting improvements can impress the hiring team and show your commitment to the company's growth.
We think you need these skills to ace Qualitative Research - SaaS/AI platform
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description. Understand the unique aspects of the role, such as being a client advisor and product developer, and how your qualitative research skills can be applied in this context.
Tailor Your CV: Highlight relevant experience that aligns with the responsibilities mentioned in the job description. Emphasise your background in qualitative research and any experience you have with SaaS or AI platforms.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Discuss how your skills can contribute to their innovative approach and mention specific examples of how you've successfully supported clients in the past.
Showcase Your Tech Savviness: Since the role involves working with an AI-enhanced platform, make sure to mention any relevant technical skills or experiences. Demonstrating your comfort with technology will show that you are an early adopter and fit well with their vision.
How to prepare for a job interview at SPALDING GOOBEY ASSOCIATES
✨Showcase Your Qualitative Research Skills
Be prepared to discuss your experience in qualitative research and how it can be applied to a SaaS/AI platform. Highlight specific projects where you've successfully extracted insights and added value for clients.
✨Demonstrate Tech Savviness
Since the role involves working with an AI-enhanced platform, show your enthusiasm for technology. Discuss any previous experience with tech tools or platforms, and express your eagerness to learn and adapt to new technologies.
✨Emphasise Client Relationship Management
As you'll be the main contact for clients, it's crucial to demonstrate your ability to build and maintain strong relationships. Share examples of how you've successfully managed client expectations and delivered exceptional customer service in the past.
✨Prepare for Collaborative Scenarios
The role involves working closely with the CEO and Head of Growth, so be ready to discuss your collaborative experiences. Think of examples where you've contributed to team success and how you can bring that collaborative spirit to this new role.
