Service Manager

Service Manager

Newcastle upon Tyne Full-Time 34944 - 38183 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and manage vital services for women and children affected by violence.
  • Company: Join a leading charity dedicated to supporting Black and minoritised communities in the North East.
  • Benefits: Enjoy 25 days holiday, a pension contribution, and enhanced maternity leave.
  • Why this job: Make a real impact while working in a supportive and empowering environment.
  • Qualifications: Experience in VAWG services and leadership roles is essential; safeguarding knowledge is a plus.
  • Other info: This role is open to women only, as per the Equality Act.

The predicted salary is between 34944 - 38183 £ per year.

Red Snapper Recruitment are recruiting for a Violence Against Women and Girls (VAWG) Service Manager for a charity based in the North East of England.

Contract: Full-time, Permanent subject to funding

Salary: £34,944 to £38,183 (£19.20ph to £20.98ph)

Hours & Days: 35 hours a week, Monday to Fridays 9am to 5pm

Additional benefits: 25 days paid holiday, employer's pension contribution of 6%, enhanced maternity leave

Location: Newcastle upon Tyne

Role Overview: The VAWG Service Manager is primarily responsible for leading the strategic development and delivery of holistic, trauma informed and culturally competent VAWG services for Black and minoritised women and children.

Main duties and responsibilities:

  • Leading, managing, developing, fundraising, monitoring and delivering the operational running of high-quality VAWG frontline services for Black and racially minoritised women and children across the Northumbria Combined Authority (NECA).
  • Ensuring that all service safeguarding measures are in place and that a strong track record of institutional advocacy and prioritisation of women and children rights remains central to services.

Person Specification:

  • Extensive experience of working in the VAWG sector, and track record of working in a leadership and management role.
  • Proven track record in running VAWG frontline services.
  • Experience of identifying, managing and mitigating risks, especially in relation to safeguarding adults (and children).
  • IDVA and/or ISVA qualification ideally.
  • Robust Adult and Child safeguarding knowledge with designated safeguarding officer certifications ideally.

This post is subject to Enhanced DBS Disclosure and the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions. Open to women only (*exempt under the Equality Act 2010 Schedule 9, Part 1).

Involves some out-of-hours work and travel. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.

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Contact Detail:

Red Snapper Recruitment Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager

✨Tip Number 1

Familiarise yourself with the specific challenges faced by Black and minoritised women and children in the VAWG sector. Understanding these issues will help you demonstrate your commitment to culturally competent service delivery during interviews.

✨Tip Number 2

Network with professionals already working in the VAWG sector. Attend relevant events or join online forums to connect with others who can provide insights and potentially refer you to opportunities within their organisations.

✨Tip Number 3

Prepare to discuss your leadership style and how it aligns with the values of the charity. Be ready to share examples of how you've successfully managed teams and delivered high-quality services in previous roles.

✨Tip Number 4

Research the charity's current projects and initiatives. Being knowledgeable about their work will allow you to tailor your conversation and show genuine interest in contributing to their mission during the interview process.

We think you need these skills to ace Service Manager

Leadership Skills
Project Management
Fundraising Experience
Risk Management
Safeguarding Knowledge
Trauma-Informed Care
Cultural Competence
Advocacy Skills
Communication Skills
Team Development
Monitoring and Evaluation
Networking Skills
Problem-Solving Skills
Empathy and Compassion

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the VAWG Service Manager position. Tailor your application to highlight your relevant experience in the VAWG sector.

Highlight Relevant Experience: In your CV and cover letter, emphasise your extensive experience in leadership and management roles within the VAWG sector. Provide specific examples of how you've successfully run frontline services and managed risks.

Showcase Your Qualifications: If you have an IDVA or ISVA qualification, make sure to mention it prominently. Also, include any safeguarding certifications you possess, as these are crucial for the role.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also demonstrates your passion for supporting Black and minoritised women and children. Make it personal and connect your values with those of the charity.

How to prepare for a job interview at Red Snapper Recruitment Limited

✨Show Your Passion for VAWG

Make sure to express your genuine passion for working in the Violence Against Women and Girls sector. Share personal experiences or motivations that led you to this field, as it will resonate with the interviewers and demonstrate your commitment.

✨Highlight Leadership Experience

Prepare specific examples of your previous leadership roles, particularly in managing VAWG services. Discuss how you have successfully led teams, developed strategies, and ensured high-quality service delivery, as these are crucial for the role.

✨Demonstrate Safeguarding Knowledge

Be ready to discuss your understanding of safeguarding practices for both adults and children. Highlight any relevant qualifications, such as IDVA or ISVA, and provide examples of how you've implemented safeguarding measures in past roles.

✨Prepare for Scenario-Based Questions

Anticipate scenario-based questions related to risk management and service delivery. Think through potential challenges you might face in the role and how you would address them, showcasing your problem-solving skills and strategic thinking.

Service Manager
Red Snapper Recruitment Limited
Location: Newcastle upon Tyne
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