IBM Automation Site Reliability Engineer (SRE)

Introduction

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Your role and responsibilities

1. Work in an Agile, collaborative environment to build, deploy, configure, and maintain IBM Automation for SaaS products on multiple hyperscalers.
2. Use continuous integration tools like ArgoCD and Artifactory to build automation pipelines to deploy different service workloads for IBM Automation SaaS products.
3. Collaborate with multiple development teams to enable a continuous integration environment that is highly resilient and emphasizes defect prevention techniques.
4. Design and implement automation for deployment, monitoring, logging, and alerting of large-scale distributed SaaS environments.

Required technical and professional expertise

1. Virtualization, containerization technologies, containers orchestration software, and cloud platforms.
2. Kubernetes or Openshift clusters administration and configuration management.
3. Usage of cloud services (Amazon Web Services, IBM Cloud, Microsoft Azure, Google Cloud Platform).
4. Languages: GO, Python, Bash.
5. CI/CD Pipelines: ArgoCD, Tekton, jfrog Artifactory.
6. Experience in observability and alerting systems, Prometheus, Alert Manager, Grafana, open telemetry, or similar systems.
7. Development and operation of fully managed SaaS services.
8. Source Control Tools: Git.
9. Excellent communication skills.

Preferred technical and professional experience

1. Experience developing tools that promote automation within a SaaS environment.
2. Open-source software development.
3. Strong Linux/Unix skills within a cloud environment.
4. Exposure to infrastructure as code tools such as Terraform or Ansible.
5. Understanding of networking fundamentals (DNS, TCP/IP, HTTP).

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