Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Bridge the gap between customers and delivery teams, ensuring accurate solutions.
- Company: Wipro is a leading tech services firm focused on innovative digital transformations.
- Benefits: Enjoy a supportive workplace with opportunities for growth and inclusivity.
- Why this job: Be part of a dynamic team that empowers you to reinvent your career and skills.
- Qualifications: No specific experience required; just a passion for problem-solving and collaboration.
- Other info: Applications from people with disabilities are explicitly welcome.
The predicted salary is between 36000 - 60000 £ per year.
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses.
The purpose of the role is to liaison and bridge the gap between the customer and Wipro delivery team to comprehend and analyze customer requirements and articulate them aptly to delivery teams, thereby ensuring the right solutioning to the customer.
- Customer requirements gathering and engagement
- Interface and coordinate with client engagement partners to understand the RFP/RFI requirements.
- Detail out scope documents, functional & non-functional requirements, features etc., ensuring all stated and unstated customer needs are captured.
- Construct workflow charts and diagrams, study system capabilities, and write specifications after thorough research and analysis of customer requirements.
- Engage and interact with internal teams - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely responses to RFP/RFIs.
- Understand and communicate the financial and operational impact of any changes.
- Maintain periodic cadence with customers to seek clarifications and feedback regarding the solution proposed for a particular RFP/RFI and accordingly instruct the delivery team to make changes in the design.
- Empower customers through demonstration and presentation of the proposed solution/prototype.
- Maintain relationships with customers to optimize business integration and lead generation.
- Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/products) to the customers.
- Engage with the delivery team to ensure the right solution is proposed to the customer
- Periodic cadence with the delivery team to provide them with customer feedback/inputs on the proposed solution.
- Review the test cases to check 100% coverage of customer requirements.
- Conduct root cause analysis to understand the proposed solution/demo/prototype before sharing it with the customer.
- Deploy and facilitate new change requests to cater to customer needs and requirements.
- Support the QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback.
- Conduct Integration Testing and User Acceptance demo testing to validate implemented solutions and ensure a 100% success rate.
- Use data modeling practices to analyze findings and design, develop improvements and changes.
- Ensure 100% utilization by studying systems capabilities and understanding business specifications.
- Stitch the entire response/solution proposed to the RFP/RFI before it is presented to the customer.
- Build domain expertise and contribute to the knowledge repository
- Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical.
- Write whitepapers/research papers, points of views and share with the consulting community at large.
- Identify and create use cases for different projects/accounts that can be brought at Wipro level for business enhancements.
- Conduct market research for content and development to provide the latest inputs into the projects, thereby ensuring customer delight.
Performance Parameters:
- Customer Engagement and Delivery Management: PCSAT, utilization % achievement, no. of leads generated from business interaction, no. of errors/gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated.
- Knowledge Management: No. of whitepapers/research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during the quarter.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Wipro provides equal opportunities to all and values diversity.
Business Analyst - L3 employer: Wipro Limited
Contact Detail:
Wipro Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - L3
✨Tip Number 1
Familiarise yourself with Wipro's business model and recent projects. Understanding their approach to digital transformation will help you articulate how your skills as a Business Analyst can contribute to their goals.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the role.
✨Tip Number 3
Prepare to discuss specific methodologies you’ve used in requirements gathering and analysis. Being able to share concrete examples of how you've successfully bridged gaps between clients and delivery teams will set you apart.
✨Tip Number 4
Stay updated on industry trends and challenges in digital transformation. Demonstrating your knowledge of current market dynamics during interviews will show that you are proactive and well-informed.
We think you need these skills to ace Business Analyst - L3
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Business Analyst position at Wipro. Understand the key responsibilities and required skills, as this will help you tailor your application effectively.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the requirements of the Business Analyst role. Use specific examples from your past work that demonstrate your ability to gather customer requirements and engage with delivery teams.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are a great fit for Wipro. Mention your understanding of digital transformation and how your background can contribute to their goals. Be sure to address how you can bridge the gap between customers and delivery teams.
Showcase Your Analytical Skills: In your application, provide examples of how you've used data modelling practices or conducted root cause analysis in previous roles. This will demonstrate your analytical capabilities, which are crucial for the Business Analyst position.
How to prepare for a job interview at Wipro Limited
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of the Business Analyst role and its responsibilities. Familiarise yourself with customer requirements gathering, engagement processes, and how to bridge communication between clients and delivery teams.
✨Prepare for Scenario-Based Questions
Expect to be asked about specific scenarios where you've had to gather requirements or manage client expectations. Prepare examples from your past experiences that demonstrate your problem-solving skills and ability to communicate effectively.
✨Showcase Your Analytical Skills
Be ready to discuss your analytical approach to understanding customer needs. Highlight any experience you have with data modelling, workflow charts, or system capabilities, as these are crucial for the role.
✨Demonstrate Your Team Collaboration
Since the role involves working closely with various teams, be prepared to talk about how you collaborate with project managers, tech leads, and QA teams. Share examples of how you've successfully worked in a team to deliver solutions that meet customer requirements.
