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- Tasks: Lead a team to deliver exceptional customer service and manage store operations.
- Company: Join Greggs, a beloved UK brand transforming rest stop experiences with delicious baked goods.
- Benefits: Enjoy an annual bonus, generous discounts, and enhanced benefits like pension and life assurance.
- Why this job: Shape a winning culture while developing your career in a supportive environment.
- Qualifications: Experience in retail or catering management with a focus on team development and financial targets.
- Other info: This role is internally known as Department Manager; apply now to kickstart your journey!
The predicted salary is between 24000 - 36000 £ per year.
40 hours per week - £30,000pa
Address: Woolley Edge Services, M1, Wakefield WF4 4LQ
As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve. As a Store Manager, you’ll lead your team in delivering Greggs much loved sausage rolls, baked goods and exceptional service as we transform the UK’s rest stop experience.
What you will get in return as a Store Manager:
- Annual bonus up to £7,800pa
- Up to £400 reward for every successful refer a friend recruited
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager
What You Will Be Doing:
- Ensure that the Greggs unit achieves, as a minimum, the financial targets agreed budget and P&L
- Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally
- Adhere to and ensure delivery of brand standards
- Overall responsibility for driving consistent high quality customer service and sales
- Lead shifts including opening and closing the unit
What Skills & Knowledge You’ll Need:
- A proven track record in managing and leading teams in a high volume, retail, or catering brand environment
- Previous experience working to and delivering against budgets, P&L, labour costs and ratios and cost saving initiatives
- An ability to build strong and positive relationships with stakeholders
- Previous experience motivating and increasing the performance of your team with mentoring, training, and succession planning
- An ability to remain calm under pressure in a pressurised environment
You may be an assistant general manager or deputy manager who is aspiring to take their career to the next level, or you may already be a manager within the retail, catering or hospitality sectors such as a restaurant manager, general manager, catering manager or store manager looking for that next challenge. We want to hear from you!
Ready to start your journey with us? Apply today!
Please note internally this role is called Department Manager. Annual bonus of up to 20%, final value subject to location and performance.
Store Manager - Greggs employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Greggs
✨Tip Number 1
Familiarise yourself with Greggs' brand values and customer service standards. Understanding their commitment to quality and customer experience will help you align your management style with their expectations.
✨Tip Number 2
Network with current or former employees of Greggs. They can provide valuable insights into the company culture and what it takes to succeed as a Store Manager, which can give you an edge during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams in high-pressure environments. Highlighting your ability to motivate and develop staff will resonate well with the hiring team.
✨Tip Number 4
Research the financial aspects of running a store, such as P&L management and cost-saving initiatives. Being able to speak confidently about these topics will demonstrate your readiness for the role.
We think you need these skills to ace Store Manager - Greggs
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Store Manager position at Greggs. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in managing teams, achieving financial targets, and delivering excellent customer service. Use specific examples to demonstrate your achievements in previous roles.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the brand. Highlight your leadership skills and how you can contribute to creating a memorable customer experience at Greggs. Make it personal and engaging.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Moto Hospitality
✨Know the Brand Inside Out
Before your interview, make sure you understand Greggs' values, products, and customer service ethos. Familiarise yourself with their menu, especially their popular items like sausage rolls, and be ready to discuss how you can enhance the customer experience.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or motivated staff. Highlight your ability to create a positive work environment.
✨Demonstrate Financial Acumen
Since the role involves managing budgets and P&L, be prepared to discuss your experience with financial targets. Bring examples of how you've previously achieved or exceeded budget goals and implemented cost-saving initiatives.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills under pressure. Think about situations where you've had to remain calm and make quick decisions, and be ready to explain your thought process during those times.
