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- Tasks: Join our Analytics team to support clients and solve diverse financial queries.
- Company: Bloomberg is a leading financial services company known for innovation and client support.
- Benefits: Enjoy comprehensive training, career progression opportunities, and a dynamic work environment.
- Why this job: Gain hands-on experience in finance while building relationships and enhancing client satisfaction.
- Qualifications: Bachelor's degree or relevant experience; strong communication and problem-solving skills required.
- Other info: Full-time role starting in 2024; flexibility for weekend work may be needed.
The predicted salary is between 36000 - 60000 £ per year.
The Analytics and Sales program is a unique opportunity to develop a comprehensive understanding of our Bloomberg products and clients in the wider context of the financial markets. Following our comprehensive training program, you will apply your knowledge by assisting our clients in the Analytics department.
In our Analytics business, you will provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled customer service where we answer their questions and help them maximize the value of Bloomberg's products. On any given day we respond to over 12,000 queries in more than 15 languages. From educating a portfolio manager on Bloomberg's risk management solutions to helping a trader use our functionality to discover new sources of market liquidity - the variety of problems we solve is immense.
Bloomberg is constantly innovating, and Analytics plays a key role in ensuring clients are educated on new products and enhancements by proactively working closely to upskill them through technology and delivering on-site training and seminars. We also work in conjunction with Sales to deliver strategic initiatives, supporting product roll-out and onboarding clients. We want to ensure our clients are making the most of our service and using tools and features that allow them to work smarter.
As you deepen your knowledge, you will have the opportunity to enter our sales department. In Sales, we are the face of Bloomberg for our clients. Consultative and entrepreneurial, we manage client relationships, whilst striving to continually grow our revenue by identifying new business opportunities. We spend our time with our clients, understanding their business goals and outpacing their expectations. Guided by curiosity and purpose, we work to understand their workflows and present them with the most appropriate solutions across our range of enterprise offerings.
What’s in it for you?
You will start by completing our comprehensive Analytics & Sales training program, covering all aspects of the financial markets: industry principles, market players and asset classes - while teaching you all there is to know about the functionality and analytical tools Bloomberg has to offer! You will join one of our Analytics teams, delivering exceptional customer support to our clients by providing fast and accurate solutions to their queries, while continuing to develop your knowledge through asset class and workflow specialist training. There are multiple opportunities to further your career across the department or the company, with most Analytics representatives progressing towards opportunities in Sales. You may also go onto develop into a specialized support role in our Advanced Team and possibly in time take on a leadership role.
Who you are?
You understand the drivers behind market moving stories and events. You are a solution-finder, with a real passion for providing exceptional customer service in a fast-paced environment. With a desire to build a career in a client-facing role, you understand the importance of credibility and building relationships!
You’ll need to have:
- A Bachelor’s degree (or above) or relevant work experience
- Ability to multitask and resolve client inquiries while also proactively identifying sustainable workflow solutions for our clients
- Strong critical-thinking and problem-solving skills
- Demonstrated interest in the financial markets and the aspiration to work in the financial services industry
- The desire to learn and adapt quickly in a dynamic training and client facing environment
- The ability to demonstrate resilience and agility in a fast-paced environment
- Ambition to pursue a client-facing career, with a strong interest in relationship management and sales
- Outstanding communication skills (both written and verbal)
- The ability to start full time in 2024
- The ability to occasionally work weekends or on a bank/public/federal holiday (weekday off in lieu)
We’d love to see:
- Previous experience engaging with clients in a relationship management capacity
- Interest in innovative and emerging technologies or an interest in how technology can enhance workflows and efficiencies
- Beginner to intermediate experience with excel and/or VBA
If this sounds like you: Apply if you think we’re a good match. We’ll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at our website.
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
2024 Analytics & Sales Programme - German Speakers employer: NCAA (National Collegiate Athletic Association)
Contact Detail:
NCAA (National Collegiate Athletic Association) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2024 Analytics & Sales Programme - German Speakers
✨Tip Number 1
Familiarise yourself with Bloomberg's products and services. Understanding the tools and functionalities that Bloomberg offers will not only help you in the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your knowledge of financial markets and current events. Being able to discuss recent market trends or news during your conversations will show your passion for the industry and your ability to engage with clients effectively.
✨Tip Number 3
Practice your communication skills, especially in a client-facing context. Role-playing scenarios where you handle client inquiries can help you become more comfortable and confident in delivering exceptional customer service.
✨Tip Number 4
Network with current or former employees of Bloomberg. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the selection process.
We think you need these skills to ace 2024 Analytics & Sales Programme - German Speakers
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the requirements of the Analytics & Sales Programme. Emphasise any customer service roles, problem-solving experiences, and your understanding of financial markets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the financial services industry and your desire to work in a client-facing role. Mention specific examples of how you've demonstrated strong communication skills and relationship management in previous positions.
Showcase Your Skills: Highlight your critical-thinking and problem-solving abilities in your application. Provide examples of situations where you successfully resolved client inquiries or identified sustainable workflow solutions.
Demonstrate Your Interest: Convey your enthusiasm for innovative technologies and how they can enhance workflows. If you have experience with Excel or VBA, be sure to mention it, as this could set you apart from other candidates.
How to prepare for a job interview at NCAA (National Collegiate Athletic Association)
✨Show Your Passion for Financial Markets
Make sure to express your genuine interest in financial markets during the interview. Discuss any relevant experiences or knowledge you have about market trends, and how they influence client decisions. This will demonstrate your enthusiasm and suitability for the role.
✨Highlight Your Problem-Solving Skills
Prepare examples of how you've successfully resolved client inquiries or challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your critical-thinking abilities and how you can apply them in a fast-paced environment.
✨Demonstrate Your Communication Skills
Since this role involves client interaction, practice articulating your thoughts clearly and concisely. Be ready to discuss how you would explain complex concepts to clients who may not be familiar with them, highlighting your ability to build relationships through effective communication.
✨Prepare for Situational Questions
Anticipate situational questions that assess your adaptability and resilience. Think of scenarios where you had to manage multiple tasks or work under pressure, and be prepared to explain how you handled those situations while maintaining a focus on client satisfaction.
