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- Tasks: Lead and support staff in providing care for victims of sexual assault.
- Company: Mountain Healthcare is a leading provider of clinical forensic healthcare in the UK.
- Benefits: Enjoy enhanced pay schemes, well-being programmes, and funding for higher education.
- Why this job: Make a real difference in people's lives while developing your career in a growing sector.
- Qualifications: Management experience and knowledge of safeguarding are essential; healthcare qualifications are desirable.
- Other info: Full training provided, with opportunities for further education after one year.
The predicted salary is between 36000 - 54000 £ per year.
Location: Midlands
Additional Locations: Topaz Centre – Nottingham, Millfield House – Derbyshire, Willow Tree (CYP SARC) – Darlaston, Blue Sky – Nuneaton, Horizon – Birmingham, Grange Park – Staffordshire, The Glade – Bransford and Telford.
Base Location will be the closest SARC.
Salary: £45,000 Dependent on experience, plus £3,000 car allowance.
Hours: 40 hours per week
Shift patterns: Monday - Friday, 9am-5pm.
Are you looking for a new and exciting alternative career path within the Health & Justice care sector? This is the perfect opportunity for a compassionate person to join a growing, innovative, and market-leading service provider within Sexual Assault Referral Centres (SARC). The role of Operations Lead is critical in providing victims of sexual assault with the dedicated support and care required. We are looking for a caring and compassionate individual to join our team and help ensure that SARC patients receive the comprehensive assistance needed, as well as promoting and delivering an outstanding service. As an Operations Lead, you will receive full training and support, with further opportunities to undertake additional higher education after one year in-post.
Key Responsibilities Will Include:
- Provide effective leadership to all staff in SARC contracts in the South.
- Manage the client relationship with senior client stakeholders – ensuring that the clients are satisfied with the service we provide and identifying opportunities to grow our service offerings through improving services.
- Maintain a highly visible presence to staff, NHSE & Police, and patients.
- Act as a role model – leading on developing and embedding quality standards – in line with MHL policy and our regulators.
- Ensure that high quality, evidence based, patient focused care is provided to all patients.
- Ensure all client and company KPIs are met and reported on as required.
- Oversee the rotas – ensuring compliance with client KPIs.
- Promote cohesive working relationships between all staff including HCPs, FMEs and external stakeholders.
Essential Skills Required:
- Previous management experience (leadership and management of teams).
- Robust skills in Microsoft office including Word, Excel, SharePoint, etc.
- Knowledge and understanding of safeguarding children and adults.
- Knowledge and understanding of confidentiality.
- Experience of autonomous working.
- While the position may be based from one location, additional travel will be a requirement of the role across SARCs, therefore a UK driving license is required for this role and access to a vehicle.
- Advanced DBS and level 2 Police vetting will be required.
- Knowledge of the Criminal Justice / Healthcare sector.
- Attention to Detail.
Desirable Skills Required:
- Qualified Registered Nurse, Midwife, Paramedic.
- Phlebotomy skills.
- A minimum of 3 years + relevant post Nurse, Midwife, Paramedic qualification experience.
About Company:
Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice. Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system. Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first.
Join the Best Provider, Make the Greatest Difference:
Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent years. At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field. We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector.
DE&I:
Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.
Benefits:
- Enhanced sickness pay scheme
- Enhanced Maternity Pay after 1 year's service
- Enhanced Adoption Pay after 1 year's service
- Well-being programme
- Advanced rota planning for better work-life balance
- 6 weeks annual leave
- Pension Scheme
- Bonus Scheme
- Life Assurance
- Employee Assistant Programme
- Long Service/Team of the Month Awards
- A range of accredited and CPD training courses and masterclasses
- Funding for higher education courses after one year's service
SARC Operations Lead - Midlands employer: Mountain Healthcare
Contact Detail:
Mountain Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SARC Operations Lead - Midlands
✨Tip Number 1
Familiarise yourself with the specific needs and challenges faced by Sexual Assault Referral Centres (SARCs). Understanding the nuances of this sector will help you demonstrate your commitment and readiness to take on the Operations Lead role.
✨Tip Number 2
Network with professionals already working in the health and justice care sector. Attend relevant events or webinars to connect with individuals who can provide insights into the role and potentially refer you to opportunities within Mountain Healthcare.
✨Tip Number 3
Highlight your leadership experience in previous roles, especially in managing teams. Be prepared to discuss specific examples of how you've successfully led teams and improved service delivery in a healthcare or similar environment.
✨Tip Number 4
Research Mountain Healthcare's values and mission. Aligning your personal values with theirs will not only help you in interviews but also show that you're genuinely interested in contributing to their vision of providing compassionate care.
We think you need these skills to ace SARC Operations Lead - Midlands
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience and skills that align with the role of Operations Lead. Emphasise your leadership abilities, experience in healthcare or justice sectors, and any specific qualifications that match the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the values of Mountain Healthcare. Discuss your understanding of the challenges faced by victims of sexual assault and how your background equips you to provide compassionate support.
Highlight Relevant Skills: In your application, clearly outline your robust skills in Microsoft Office and any experience you have with safeguarding practices. Mention your attention to detail and ability to work autonomously, as these are crucial for the Operations Lead position.
Showcase Continuous Learning: Mention any ongoing professional development or training you have undertaken, especially in areas related to healthcare or management. This demonstrates your commitment to growth and aligns with the company's emphasis on staff training and development opportunities.
How to prepare for a job interview at Mountain Healthcare
✨Show Your Compassion
As the role requires a caring and compassionate individual, be sure to share personal experiences or examples that highlight your empathy and understanding towards victims of sexual assault. This will demonstrate your suitability for the position.
✨Highlight Leadership Experience
Since previous management experience is essential, prepare to discuss your leadership style and provide specific examples of how you've successfully led teams in the past. Focus on how you foster collaboration and maintain high standards.
✨Demonstrate Knowledge of Safeguarding
Understanding safeguarding is crucial for this role. Brush up on relevant policies and practices, and be ready to discuss how you would ensure the safety and confidentiality of patients in your care.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your decision-making skills and ability to handle sensitive situations. Think through potential challenges you might face in the role and how you would address them effectively.
