Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and enhance brand experience.
- Company: Join a prestigious high-end brand known for quality and excellence.
- Benefits: Enjoy a competitive salary, pension, medical benefits, and more perks.
- Why this job: Be part of a dynamic team that values customer satisfaction and personal growth.
- Qualifications: Experience in high-end retail or hospitality with strong communication skills required.
- Other info: Flexible shifts covering 7.5 hours a day, Monday to Sunday.
The predicted salary is between 36000 - 54000 £ per year.
We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Supervisor to work for a leading high-end brand. £45,000 per annum + Pension + Medical + Other Great Benefits. Covering 7.5 hours a day, 5 days per week, on a rotating shift: Monday to Sunday 9.30 am - 9.00 pm.
Customer Service Supervisor’s Core Duties:
- Showcase the brand and its many benefits and features to current and future customers
- Update the CRM system with customer details and requests
- Ensure customers have an excellent customer experience
- Keep stakeholders updated with progress
Customer Service Supervisor’s Skills Required:
- Experience within high-end retail, hospitality or hotels
- Experience as a Customer Services Supervisor offering superior customer service face-to-face
- Excellent communications and interpersonal skills
- Experience building and maintaining relationships with current and potential customers
- Experience using MS Office and CRM system
Customer Services Supervisor employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Supervisor
✨Tip Number 1
Familiarise yourself with the high-end brand's values and products. Understanding their unique selling points will help you showcase the brand effectively during interviews.
✨Tip Number 2
Brush up on your customer service skills, particularly in high-pressure situations. Be prepared to discuss specific examples of how you've handled challenging customer interactions in the past.
✨Tip Number 3
Network with professionals in the customer service sector, especially those who have experience in high-end retail or hospitality. They can provide valuable insights and may even refer you to opportunities.
✨Tip Number 4
Demonstrate your proficiency with CRM systems and MS Office during the interview. Be ready to discuss how you've used these tools to enhance customer experiences and streamline processes.
We think you need these skills to ace Customer Services Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in high-end retail or hospitality. Emphasise any supervisory roles you've held and showcase your customer service achievements.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service. Mention specific examples of how you've provided superior service and built relationships with customers in previous roles.
Highlight Relevant Skills: In your application, clearly outline your communication and interpersonal skills. Provide examples of how you've used these skills to enhance customer experiences and resolve issues.
Showcase Your CRM Experience: Since the role requires updating a CRM system, mention your familiarity with CRM tools. If you have experience using MS Office, be sure to include that as well, as it’s relevant to the position.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Customer Service Experience
Make sure to highlight your previous experience in high-end retail or hospitality. Share specific examples of how you've provided superior customer service and resolved issues effectively.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Be prepared to discuss how you build and maintain relationships with customers and stakeholders.
✨Familiarise Yourself with the Brand
Research the brand thoroughly before the interview. Understand its values, products, and customer base so you can showcase how you would represent the brand effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in customer service scenarios. Think of examples where you've turned a negative customer experience into a positive one.
