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- Tasks: Coordinate surveys and assess electrical equipment in residential properties.
- Company: Join IQA Group, a leader in infrastructure and renewable energy since 2002.
- Benefits: Enjoy a competitive salary, company van, 25 days holiday, and career progression opportunities.
- Why this job: Be part of a dynamic team delivering top-notch customer service while gaining valuable experience.
- Qualifications: Must have excellent customer service skills, a driving licence, and attention to detail.
- Other info: Full-time role with training provided; perfect for those looking to grow their career.
The predicted salary is between 25400 - 27000 £ per year.
Location: Knowsley, L34 9ET, Liverpool.
Salary: £25,400 - £27,000 (DOE) + Company Van & further benefits.
Contract: Full time, Permanent.
Hours: 40 Hours (8am - 5pm)
About Us:
IQA Group offer capabilities and experience in infrastructure, telecoms network construction, domestic and commercial electrical contracting, renewable energy and power networks and provides the highest level of expertise to the UK market. Established in 2002, IQA now employs over 200 people across our four sites - Glasgow, North Wales, Newcastle and Liverpool.
About the Role and what you will be doing:
- Reporting to the Project Manager, you will coordinate the delivery and carry out surveys for the electrical equipment (meter area) within residential customers' property.
- Liaising with residents to inform them of the reasons why surveys are being carried out in the area.
- Visiting properties to assess and report on service condition.
- Self-manage survey routes and appointments.
- Assess the meter positions and accurately record the relevant information required both data and photographic information from the customers' property.
- Delivering 1st class customer service to every property you visit.
- Excellent PC skills with knowledge of MS Office, training will be provided on in-house systems.
Benefits:
- Opportunities to progress career, with regular training and development opportunities.
- PPE provided.
- 25 days annual holiday, plus 8 public holidays.
- Pension.
- Sick pay.
- Healthcare.
- Employee Assistance Programme.
Candidate Requirements:
- If you have excellent customer service skills and previous experience of meter reading this role may suit you.
- Current driving licence.
- Site Safety Certificate.
- Excellent customer services experience and the ability to work in an independent role.
- Excellent attention to detail to provide accurate data.
If you feel you have the skills and experience to be successful in this position then apply today!
Service Surveyor Coordinator in Prescot employer: IQA Elecnor Group
Contact Detail:
IQA Elecnor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Surveyor Coordinator in Prescot
✨Tip Number 1
Familiarise yourself with the specific requirements of the Service Surveyor Coordinator role. Understand the importance of customer service in this position, as you'll be liaising directly with residents. Highlight any relevant experience you have in customer-facing roles during your interactions.
✨Tip Number 2
Research IQA Group and their operations in infrastructure and electrical contracting. Knowing their values and recent projects can help you tailor your conversations and show genuine interest in the company during interviews.
✨Tip Number 3
Prepare to discuss your organisational skills and how you manage your time effectively. As a Service Surveyor Coordinator, you'll need to self-manage survey routes and appointments, so be ready to provide examples of how you've successfully handled similar responsibilities in the past.
✨Tip Number 4
Brush up on your PC skills, especially with MS Office, as this will be crucial for recording data and reporting. If you have experience with similar software or systems, be sure to mention it when discussing your qualifications.
We think you need these skills to ace Service Surveyor Coordinator in Prescot
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Service Surveyor Coordinator position. Tailor your application to highlight relevant experience, especially in customer service and meter reading.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant skills and experiences. Emphasise your customer service abilities, attention to detail, and any previous roles that involved surveying or meter reading.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work for IQA Group and how your skills align with their needs, particularly in delivering excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at IQA Elecnor Group
✨Showcase Your Customer Service Skills
Since the role involves delivering first-class customer service, be prepared to discuss your previous experiences. Share specific examples of how you've handled customer interactions and resolved issues effectively.
✨Demonstrate Attention to Detail
The job requires accurate data recording and assessment of meter positions. Highlight instances where your attention to detail made a difference in your work, and be ready to explain how you ensure accuracy in your tasks.
✨Familiarise Yourself with the Company
Research IQA Group and understand their services and values. Being knowledgeable about the company will show your genuine interest in the role and help you align your answers with their expectations.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face as a Service Surveyor Coordinator. Prepare to discuss how you would manage survey routes, liaise with residents, and handle any challenges that may arise during your visits.
