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- Tasks: Join our team as a Retail Catering Assistant, serving food and drinks with a smile!
- Company: Be part of the University Hospitals of Leicester NHS Trust, dedicated to high-quality care.
- Benefits: Enjoy flexible hours, training opportunities, and a supportive work environment.
- Why this job: Make a difference in healthcare while gaining valuable experience in customer service.
- Qualifications: No experience needed; just bring enthusiasm and a willingness to learn!
- Other info: Ideal for students seeking part-time work with varied shifts, including weekends.
The retail catering service provides a high quality service to staff and visitors to our hospitals and maintains a high standard in customer care., The role of a Retail Catering Assistant is to work within the restaurants or food outlets within the retail area.
Provide a front-of-house service which is customer focused and includes preparing and providing beverages, snacks meal items, cash handling, the use of a till, temperature recording and restocking of goods.
There will also be a need for some minimal food preparation with cleaning and washing up responsibilities.
Our Team provides a safe, friendly customer service environment for our Staff, Patients and Visitors.
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
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high-quality care for all,
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being a great place to work,
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partnerships for impact, and
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research and education excellence
And we will embed health equality in all we do – taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
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we are compassionate,
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we are proud,
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we are inclusive, and
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we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
General Duties
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Adhere to good Customer service.
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Cash handling and the using of tills.
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Maintaining good hygiene practices within the department.
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Preparation of drinks and snacks to Brand standards
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Food preparation as required in the main production kitchen.
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Ensuring that foods are checked for suitability for special diets.
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Working within chilled areas and in wet environments.
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Able to accurately record and monitor temperatures to required frequencies.
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Washing of crockery and cutlery and catering utensils use industrial machines, also manually washing when required.
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Responsibility, for ensuring the high standards of cleanliness is maintained throughout the work area adhering to Trust Policies and Procedures.
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To carry out cleaning tasks, both specific and generic, to prescribed work schedules for designated areas, in line with Trust policies and procedures
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Ensuring the correct and economical use of materials, provisions and equipment and seeking advice from Supervisor when in doubt.
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Report to you Team leader any mechanical defects and any equipment and any mishaps or untoward incidents.
As a Retail Catering Assistant you will become an active member of our team working to provide Retail customer service experience for staff and visitors in our busy restaurants.
We are looking for a team member who demonstrate enthusiasm, an eagerness to learn and to develop themselves. Previous experience is desirable, but not essential as, full training will be provided. also could have Barista Knowledge (Desirable )
A good standard of English language both written and oral communication is essential along with the drive to deliver the best possible service at all times, in an often busy and pressurized environment.
This is a great opportunity if you are looking for the flexibility to work a varied shift pattern which includesweekends and flexible hours to cater for your work life
Retail Catering Assistant | University Hospitals of Leicester NHS Trust employer: University Hospitals of Leicester NHS Trust
Contact Detail:
University Hospitals of Leicester NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Catering Assistant | University Hospitals of Leicester NHS Trust
✨Tip Number 1
Familiarize yourself with the values and goals of the University Hospitals of Leicester NHS Trust. Understanding their commitment to high-quality care, inclusivity, and teamwork will help you align your approach during the interview.
✨Tip Number 2
Highlight any previous customer service experience you have, even if it's not in a catering role. Emphasizing your ability to provide excellent service in a busy environment can set you apart from other candidates.
✨Tip Number 3
If you have any knowledge of food safety or hygiene practices, be sure to mention it. This role requires maintaining high standards of cleanliness and hygiene, so showing that you understand these principles is a plus.
✨Tip Number 4
Demonstrate your enthusiasm for learning and developing new skills. The job description mentions that full training will be provided, so expressing a willingness to learn and grow within the team can make a positive impression.
We think you need these skills to ace Retail Catering Assistant | University Hospitals of Leicester NHS Trust
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Retail Catering Assistant position. Understand the key responsibilities, such as customer service, cash handling, and food preparation, so you can tailor your application accordingly.
Highlight Relevant Experience: Even if you don't have direct experience in catering, emphasize any customer service roles you've held. Mention skills like teamwork, communication, and your ability to work in a fast-paced environment, which are crucial for this role.
Show Enthusiasm and Willingness to Learn: Express your eagerness to learn and develop within the role. The job description mentions that previous experience is desirable but not essential, so focus on your enthusiasm and readiness to undergo training.
Proofread Your Application: Before submitting your application, carefully proofread it to ensure there are no spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at University Hospitals of Leicester NHS Trust
✨Show Your Customer Service Skills
Since the role emphasizes high-quality customer care, be prepared to share examples of how you've provided excellent service in previous positions. Highlight your ability to handle difficult situations with a positive attitude.
✨Demonstrate Team Spirit
The University Hospitals of Leicester NHS Trust values teamwork. Be ready to discuss your experiences working in a team environment and how you contribute to a positive atmosphere. Mention any specific instances where you helped a colleague or worked collaboratively.
✨Familiarize Yourself with Food Safety Practices
Understanding hygiene and food safety is crucial for this role. Brush up on basic food handling and hygiene practices, and be prepared to discuss how you would maintain cleanliness and safety in a busy catering environment.
✨Express Your Willingness to Learn
Since full training will be provided, show enthusiasm for learning new skills. Talk about your eagerness to develop in the role and how you adapt to new challenges, especially in a fast-paced setting.