Key Account Management Specialist (Ecommerce)
Key Account Management Specialist (Ecommerce)

Key Account Management Specialist (Ecommerce)

London Full-Time 24000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support eCommerce growth by managing key retail accounts and coordinating marketing strategies.
  • Company: Join Amorepacific UK, a leading beauty brand known for Laneige and Innisfree.
  • Benefits: Enjoy a competitive salary, dynamic work environment, and opportunities for professional growth.
  • Why this job: Be part of a vibrant team driving innovation in the beauty industry with impactful projects.
  • Qualifications: 2+ years in key account management or beauty buying; degree in Business or Marketing preferred.
  • Other info: Located in trendy Soho, London, perfect for those who thrive in a fast-paced environment.

The predicted salary is between 24000 - 32000 £ per year.

Company Name: Amorepacific UK Ltd

Brands: Laneige & Innisfree

Minimum Experience: 2+ Years (Beauty / Retail Industry)

Job Location: Soho (London, United Kingdom)

Salary: £30,000 to £40,000 PA

Job Summary

Reporting to the Key Account Manager (eCommerce), the KAM-Ecomm will play a crucial role in supporting the growth and success of Pure players & key eCommerce retail accounts. This role will involve coordinating across multiple teams, maintaining strong relationships with retail partners, and ensuring seamless execution of marketing, sales, and operational strategies.

Principal Accountabilities

  • Maintain strong relationships with external retail partners, ensuring clear, professional communication via email, regular meetings, and retailer visits.
  • Manage new and existing product launches, including New Line Form creation, tracking post-launch performance, and identifying opportunities for optimisation.
  • Update and maintain the Retailer Sales Dashboard, analysing key performance metrics and trends to generate insights, track business performance, and identify areas for optimisation and improvement.
  • Assist in weekly and monthly reporting, presenting actionable insights and solutions to the team.
  • Track retailer and competitor activity to identify market trends, assess competitive positioning, and provide insights that inform strategic decisions.
  • Recommend marketing initiatives, collaborating closely with the Key Account Manager to align strategies with business objectives and drive brand visibility.
  • Develop and align the GWP & promotional calendar, coordinating with internal teams and retail partners to maximise impact during key events such as Black Friday, seasonal campaigns, and product promotions.
  • Work closely with the Supply Chain and Order Management teams, tracking replenishment orders to ensure smooth stock flow and availability.
  • Collaborate with internal stakeholders, including Operations, Brand, Creative, Sales, and Marketing teams, to ensure seamless execution of commercial strategies.
  • Support the development and implementation of the long-term eCommerce Roadmap, working towards clearly defined growth objectives and identifying opportunities for innovation and expansion.

Key Experience and Skills

  • 2+ years’ experience assisting with Key Accounts or Beauty Buying, preferably working with retailers such as Look Fantastic, Cult Beauty, Beauty Bay and ASOS.
  • Experience in all aspects of developing and maintaining sales strategies to meet company objectives.
  • BA or higher degree in Business, Marketing or Management; MBA a plus.
  • Strong financial and analytical background.
  • Strong understanding of customer and market dynamics and requirements.
  • Strong communication and negotiation skills.
  • Excellent multitasking and project management skills.
  • Able to work under pressure & tight schedule.

Key Account Management Specialist (Ecommerce) employer: AMOREPACIFIC

Amorepacific UK Ltd is an exceptional employer, offering a vibrant work culture in the heart of Soho, London, where creativity and collaboration thrive. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement within the beauty and retail industry. Our commitment to innovation and teamwork ensures that every team member plays a vital role in driving the success of our renowned brands, Laneige and Innisfree, while enjoying competitive salaries and a supportive environment.
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Contact Detail:

AMOREPACIFIC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Key Account Management Specialist (Ecommerce)

✨Tip Number 1

Network with professionals in the beauty and retail industry, especially those who have experience with eCommerce. Attend industry events or webinars to connect with potential colleagues and learn more about the key players in the market.

✨Tip Number 2

Familiarise yourself with the brands Laneige and Innisfree, as well as their product offerings. Understanding their unique selling points and current marketing strategies will help you demonstrate your knowledge during interviews.

✨Tip Number 3

Stay updated on the latest trends in eCommerce and the beauty industry. Being able to discuss recent developments or successful campaigns can set you apart from other candidates and show your passion for the field.

✨Tip Number 4

Prepare to discuss specific examples of how you've managed key accounts or contributed to sales strategies in your previous roles. Highlighting measurable outcomes will showcase your ability to drive results in a similar position.

We think you need these skills to ace Key Account Management Specialist (Ecommerce)

Key Account Management
E-commerce Strategy
Relationship Management
Sales Performance Analysis
Market Trend Analysis
Product Launch Management
Data Analysis and Reporting
Communication Skills
Negotiation Skills
Project Management
Multitasking
Collaboration with Cross-Functional Teams
Understanding of Retail Dynamics
Financial Acumen
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in key account management and the beauty or retail industry. Use specific examples that demonstrate your ability to maintain strong relationships with retail partners and manage product launches.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for eCommerce and the beauty industry. Mention your experience with retailers similar to those listed in the job description, and explain how your skills align with the company's goals.

Highlight Analytical Skills: Since the role requires strong analytical abilities, be sure to include any experience you have with data analysis, sales metrics, or performance tracking. Provide examples of how you've used data to drive business decisions in previous roles.

Showcase Communication Skills: Emphasise your communication and negotiation skills in both your CV and cover letter. Provide examples of successful collaborations with internal teams or external partners, demonstrating your ability to coordinate effectively across multiple stakeholders.

How to prepare for a job interview at AMOREPACIFIC

✨Know Your Brands

Familiarise yourself with Laneige and Innisfree. Understand their product lines, target audience, and unique selling points. This knowledge will help you demonstrate your passion for the brands during the interview.

✨Showcase Your Analytical Skills

Be prepared to discuss how you've used data to drive decisions in previous roles. Highlight any experience you have with sales dashboards or performance metrics, as this is crucial for the Key Account Management Specialist position.

✨Demonstrate Relationship Management

Prepare examples of how you've successfully built and maintained relationships with retail partners. Discuss your communication strategies and how you handle challenges in these partnerships.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities. Think of scenarios where you had to manage product launches or respond to market trends, and be ready to explain your thought process and outcomes.

Key Account Management Specialist (Ecommerce)
AMOREPACIFIC
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  • Key Account Management Specialist (Ecommerce)

    London
    Full-Time
    24000 - 32000 £ / year (est.)

    Application deadline: 2027-04-02

  • A

    AMOREPACIFIC

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