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- Tasks: Manage client relationships and implement effective digital marketing strategies.
- Company: FirstFound helps businesses thrive online with a focus on SEO, PPC, and content marketing.
- Benefits: Enjoy hybrid working, competitive salary, bonuses, private healthcare, and a supportive team culture.
- Why this job: Join a dynamic team where your digital marketing skills can shine and grow your career.
- Qualifications: Digital marketing knowledge, preferably with SEO experience and customer service skills.
- Other info: Full training and mentorship provided for career development.
The predicted salary is between 25000 - 35000 £ per year.
This is a hybrid role, with 3 days a week in our Manchester city centre office and 2 days working from home. If you're not within an easy commute to Manchester, this probably isn’t the right fit — and we’d hate to waste your time.
Salary: £25,000 + Bonus
Type: Full-time, Permanent
Are you passionate about helping businesses grow and seeing the results of your work? Do you thrive on delivering outstanding customer service while using your digital marketing expertise? FirstFound has been helping businesses succeed online since 2000, specialising in SEO, PPC, Content Marketing, and Web Design. Our mission is simple: make digital marketing accessible and effective for small and medium businesses.
As a Digital Marketing Account Manager, you will be the go-to expert for our clients, helping them achieve their marketing goals while delivering exceptional customer service.
- Managing client relationships – You will be the main point of contact, ensuring customers feel supported and informed.
- Implementing marketing strategies – Primarily SEO-focused, but also incorporating PPC, social media, content marketing, and web improvements.
- Tracking and improving performance – Using tools like Google Analytics, Search Console, Semrush and industry platforms to analyse data and optimise campaigns.
- Educating and advising clients – Translating technical SEO into clear, actionable insights for businesses.
- Problem-solving & continuous learning – Staying ahead in digital marketing while adapting to client needs.
Requirements:
- Has digital marketing knowledge, ideally with experience in SEO (beyond just social media).
- Has completed higher education courses in Digital Marketing or SEO (preferred).
- Has experience in customer service or account management and is eager to combine both skills into a lifelong career.
A career, not just a job – We provide full training and mentorship to help you grow.
Competitive salary & bonus – £25,000 per year + performance incentives.
Hybrid working – A mix of office (Manchester) and remote flexibility.
Career progression – Clear paths for advancement within FirstFound.
Private healthcare & benefits – Including pension, cycle-to-work scheme, and more.
Great company culture – Supportive team, casual dress, and regular company events.
If you’re passionate about digital marketing, customer service, and career growth, we’d love to hear from you!
Digital Marketing Account Manager/Digital Marketing employer: FirstFound
Contact Detail:
FirstFound Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Marketing Account Manager/Digital Marketing
✨Tip Number 1
Familiarise yourself with the latest trends in digital marketing, especially SEO and PPC. This will not only help you during interviews but also show your genuine interest in the role and the industry.
✨Tip Number 2
Network with professionals in the digital marketing field, particularly those who work in account management. Attend local meetups or online webinars to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your problem-solving skills and how you've used data to drive marketing strategies.
✨Tip Number 4
Research FirstFound and understand their mission and values. Tailor your conversation to reflect how your personal goals align with theirs, demonstrating that you're not just looking for any job, but a career with them.
We think you need these skills to ace Digital Marketing Account Manager/Digital Marketing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital marketing, particularly in SEO and customer service. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital marketing and your understanding of the role. Mention specific experiences where you've successfully managed client relationships or implemented marketing strategies.
Showcase Your Skills: In your application, emphasise your familiarity with tools like Google Analytics, Search Console, and Semrush. Provide examples of how you've used these tools to track and improve performance in past roles.
Highlight Continuous Learning: Mention any recent courses or certifications in digital marketing or SEO that you've completed. This shows your commitment to staying updated in the field and your eagerness to grow within the industry.
How to prepare for a job interview at FirstFound
✨Showcase Your Digital Marketing Knowledge
Make sure to brush up on your digital marketing skills, especially in SEO and PPC. Be prepared to discuss specific strategies you've implemented in the past and how they benefited your previous clients.
✨Demonstrate Customer Service Skills
Since this role involves managing client relationships, highlight your experience in customer service. Share examples of how you've successfully resolved client issues or improved their satisfaction.
✨Familiarise Yourself with Relevant Tools
Get comfortable with tools like Google Analytics, Semrush, and Search Console. Be ready to explain how you’ve used these tools to track performance and optimise campaigns in your previous roles.
✨Prepare Questions for the Interviewers
Show your interest in the company by preparing thoughtful questions about their digital marketing strategies and team culture. This demonstrates your enthusiasm for the role and helps you assess if it's the right fit for you.
