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- Tasks: Deliver exceptional customer service and expert style advice in a luxury retail environment.
- Company: Join Thom Sweeney, a modern British luxury brand known for impeccable tailoring and personalised service.
- Benefits: Enjoy competitive salary, commission, training opportunities, and a stylish working environment.
- Why this job: Be part of a passionate team and enhance your expertise in luxury menswear.
- Qualifications: Previous luxury retail experience and a passion for menswear are essential.
- Other info: This role is based in our flagship Townhouse in London.
The predicted salary is between 28800 - 43200 £ per year.
Thom Sweeney is a modern British luxury brand, renowned for its impeccable tailoring, contemporary menswear, and personalised service. Our Townhouse in London serves as the brand’s flagship store, offering a sophisticated retail experience that blends ready-to-wear, made-to-measure, and bespoke tailoring.
As a Sales Consultant at the Thom Sweeney Townhouse, you will play a key role in delivering an exceptional customer experience. You will embody the brand’s values, offering expert style advice and building lasting relationships with our clientele. Your deep knowledge of menswear, tailoring, and craftsmanship will ensure that every customer receives a personalised and seamless shopping experience. This role will be primarily focused on our Ready to Wear range.
Key Responsibilities- Client Experience: Provide an unparalleled level of customer service, ensuring every client feels valued and well-advised.
- Sales Performance: Drive sales by understanding client needs, delivering expert advice, and offering suitable product recommendations across our Ready to Wear range.
- Client Development: Build and maintain strong relationships with new and existing clients, fostering loyalty and repeat business.
- Product Knowledge: Maintain a comprehensive understanding of the Thom Sweeney collection, fabrics, fits, and craftsmanship, ensuring confidence when assisting clients.
- Store Presentation: Ensure the Townhouse is presented to the highest standard, maintaining impeccable visual merchandising and stock management.
- Team Collaboration: Work closely with colleagues to create a positive team environment and contribute to the overall success of the store.
- Operational Excellence: Support day-to-day store operations, including transactions, stock control, and client appointments.
- Previous experience in luxury retail or menswear sales, with a strong understanding of tailoring and craftsmanship.
- A passion for menswear and an appreciation for the finer details of style and construction.
- Exceptional customer service skills, with the ability to build strong client relationships.
- Strong sales acumen, with a track record of meeting and exceeding targets.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced and dynamic environment while maintaining attention to detail.
- A proactive and self-motivated approach, with a commitment to delivering excellence.
- The opportunity to be part of a renowned luxury brand with a modern approach to tailoring.
- A stylish and inspiring working environment in our flagship Townhouse.
- Competitive salary and commission structure.
- Training and development opportunities to enhance your expertise in menswear and luxury retail.
- A close-knit and passionate team culture.
If you have a passion for luxury menswear and enjoy delivering a world-class customer experience, we would love to hear from you. Apply now to join the Thom Sweeney team at our London Townhouse.
Sales Consultant employer: Thom Sweeney
Contact Detail:
Thom Sweeney Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Familiarise yourself with Thom Sweeney's brand ethos and product range. Understanding their unique approach to menswear and tailoring will help you engage more effectively during interviews and demonstrate your genuine interest in the brand.
✨Tip Number 2
Brush up on your knowledge of luxury retail trends, particularly in menswear. Being able to discuss current styles, fabrics, and craftsmanship will showcase your expertise and passion for the industry, making you a standout candidate.
✨Tip Number 3
Prepare to share examples of how you've successfully built client relationships in previous roles. Highlighting your ability to foster loyalty and repeat business will align perfectly with the responsibilities of a Sales Consultant at Thom Sweeney.
✨Tip Number 4
Demonstrate your sales acumen by being ready to discuss your past achievements in meeting or exceeding sales targets. This will show that you not only understand the importance of sales performance but also have a proven track record in achieving it.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Thom Sweeney's ethos, product range, and customer service standards. This knowledge will help you tailor your application to reflect the brand's values.
Highlight Relevant Experience: Emphasise any previous experience in luxury retail or menswear sales. Be specific about your achievements and how they relate to the responsibilities of a Sales Consultant.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your passion for menswear and your understanding of tailoring. Use this opportunity to explain why you would be a great fit for Thom Sweeney.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial in the luxury retail sector.
How to prepare for a job interview at Thom Sweeney
✨Showcase Your Passion for Menswear
Make sure to express your genuine enthusiasm for menswear and tailoring during the interview. Share personal experiences or stories that highlight your appreciation for craftsmanship and style, as this will resonate with the brand's values.
✨Demonstrate Exceptional Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Be ready to discuss specific situations where you went above and beyond to meet a client's needs, as this is crucial for a Sales Consultant position.
✨Know the Thom Sweeney Collection
Familiarise yourself with the Thom Sweeney collection, including key fabrics, fits, and styles. Being able to discuss specific pieces and their unique features will show your commitment and readiness to represent the brand effectively.
✨Highlight Your Sales Achievements
Be prepared to talk about your sales performance in past roles. Share metrics or achievements that demonstrate your ability to meet and exceed targets, as this will be important for driving sales in the new position.
