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- Tasks: Be the go-to support for our care teams during evenings and weekends.
- Company: Join a dedicated team providing essential care services in the community.
- Benefits: Flexible part-time or full-time hours with training provided.
- Why this job: Make a real impact by helping others while developing your problem-solving skills.
- Qualifications: Ideal for strong communicators who thrive in fast-paced environments.
- Other info: Immediate interviews available; must be located in the UK to apply.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
The service provides an on call support for our domiciliary care branches outside of the usual office hours.
You would be responsible for taking calls from our care teams and service users and providing practical help and advice on various scenario's that occur during early mornings, evenings and weekends.
Full training is provided although the role would best suit someone who:
- Has experience or woul…
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Care Navigator employer: Meridian Health and Social Care
Contact Detail:
Meridian Health and Social Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Navigator
✨Tip Number 1
Familiarize yourself with common scenarios that care teams might face during off-hours. This will help you demonstrate your problem-solving skills and ability to provide practical advice during the interview.
✨Tip Number 2
Highlight any previous experience in fast-paced environments, especially in customer service or care roles. Be ready to share specific examples of how you handled challenging situations effectively.
✨Tip Number 3
Practice your communication skills, both verbal and written. Since the role requires excellent telephone manners, consider doing mock calls with friends or family to refine your approach.
✨Tip Number 4
Make sure to showcase your IT skills during the interview. Familiarize yourself with common software used in care settings, as this will demonstrate your readiness to adapt quickly to the role.
We think you need these skills to ace Care Navigator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Care Navigator position. Understand the responsibilities and requirements, especially the need for strong communication skills and problem-solving abilities.
Highlight Relevant Experience: In your application, emphasize any previous experience in a fast-paced environment or roles that required excellent customer service. Use specific examples to demonstrate how you thrive under pressure.
Showcase Your Skills: Clearly outline your IT skills and any relevant qualifications. Mention your ability to communicate effectively both verbally and in writing, as this is crucial for the role.
Tailor Your Application: Customize your CV and cover letter to reflect the qualities mentioned in the job description. Make sure to express your passion for providing exceptional customer service and your willingness to work flexible hours.
How to prepare for a job interview at Meridian Health and Social Care
✨Show Your Problem-Solving Skills
Be prepared to discuss specific scenarios where you've successfully solved problems in a fast-paced environment. Highlight your ability to think on your feet and provide practical solutions.
✨Demonstrate Excellent Communication
Since the role requires strong verbal and written communication skills, practice articulating your thoughts clearly. You might be asked to role-play a call scenario, so be ready to showcase your telephone manner.
✨Highlight Teamwork Experience
Share examples of how you've worked effectively within a team. Emphasize your collaborative spirit and how you contribute to a positive team dynamic, especially in high-pressure situations.
✨Emphasize Customer Service Passion
Express your commitment to providing exceptional customer service. Prepare to discuss what great customer service means to you and how you've gone above and beyond for clients in the past.
