Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our hotel, greeting guests and ensuring a memorable stay.
- Company: Join a stylish hotel set in beautiful Surrey, surrounded by gardens and close to Woking.
- Benefits: Enjoy a permanent position with opportunities for training and skill development.
- Why this job: Perfect for those who love customer interaction and want to create unforgettable experiences.
- Qualifications: Looking for friendly, detail-oriented individuals with great communication skills.
- Other info: No accommodation provided, but you'll work in a stunning location with a supportive team.
The predicted salary is between 26800 - 37440 £ per year.
Job title: Hotel Receptionist Salary: 26,800 GBP Location: Woking, Surrey Accommodation provided: No Charge for accommodation: N/A Type of contract: Permanent Workplace description: This elegant mansion in the beautiful countryside of Surrey, has a peaceful location surrounded by green gardens, yet only a few minutes from the centre of Woking. The stylish bedrooms each have a flat-screen TV, work desk, luxury modern bathrooms with complimentary toiletries and high-speed Wi-Fi is which is also available in public areas. Guests can relax in the bar, or enjoy a meal within the hotel’s restaurant which offers a seasonal menu using locally sourced ingredients or relax on the terrace overlooking the manicured gardens. Main duties and responsibilities: You will be working within our strong team providing important customer interaction for all parts of the hotel – via telephone, email and face-to-face. Greeting people, fully checking-in and checking-out guests, taking hotel payments, assisting the reservations department with bookings, and ensuring the best guest experience from the first point of contact. Striving for excellence, you will ensure that every guest has a memorable experience from start to finish. You will ensure first class presentation, exceptional communication skills, attention to detail and have a friendly personality Continuously working to develop your skills through our outstanding training and development schemes to further your career Maintain a positive, can-do attitude, even during extremely busy periods Essential criteria: You will have a passion for the industry and attention to detail. You must also have an excellent attitude and the willingness to learn and be looking to develop your career. You will have at least 1 years previous experience as a Receptionist in a hotel environment and have good team spirit. Important Notes: 1. Applications should be made by email. 2. Applications should be in Word format only and in ENGLISH! 3. DDH Recruitment Ltd does not charge work seekers for its services. 4. All workers will be subject to UK taxation. Please be aware that if you apply for this vacancy then you have given permission under Data Protection (GDPR) for DDH Recruitment Ltd to work with your enclosed information and CV content and to share these details with our clients. We take the receipt of your CV as your permission to proceed with your application. If you do not wish DDH Recruitment Ltd to use your details with our clients, please contact us as soon as possible
Hotel Receptionist employer: DDH Recruitment Ltd
Contact Detail:
DDH Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist
✨Tip Number 1
Familiarize yourself with the local area and attractions in Woking. Being knowledgeable about nearby sights and activities will help you provide excellent recommendations to guests, enhancing their overall experience.
✨Tip Number 2
Practice your communication skills, especially in handling different types of guest interactions. Role-playing scenarios with friends or family can help you feel more confident when greeting guests and addressing their needs.
✨Tip Number 3
Showcase your attention to detail by preparing a list of common hotel procedures and customer service best practices. This will not only help you during the interview but also demonstrate your commitment to providing exceptional service.
✨Tip Number 4
Research our hotel’s values and mission statement. Understanding what we stand for will allow you to align your answers during the interview with our goals, showing that you are a great fit for our team.
We think you need these skills to ace Hotel Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and hospitality. Emphasize any previous roles where you interacted with guests, managed bookings, or handled payments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent guest experiences. Mention specific skills such as communication, attention to detail, and your friendly personality that align with the job description.
Highlight Relevant Skills: In your application, clearly outline your skills that are pertinent to the role of a hotel receptionist. Focus on your ability to handle customer inquiries, manage reservations, and maintain a welcoming atmosphere.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at DDH Recruitment Ltd
✨Showcase Your Customer Service Skills
As a Hotel Receptionist, your ability to interact positively with guests is crucial. Prepare examples of how you've provided excellent customer service in the past, whether through resolving issues or creating memorable experiences.
✨Demonstrate Attention to Detail
Highlight your attention to detail during the interview. Discuss how you ensure accuracy in tasks like checking guests in and out, handling payments, and managing reservations. This will show that you understand the importance of precision in this role.
✨Prepare for Common Scenarios
Think about common situations you might face as a receptionist, such as dealing with difficult guests or managing overbookings. Be ready to discuss how you would handle these scenarios effectively, showcasing your problem-solving skills.
✨Express Your Willingness to Learn
The job description mentions ongoing training and development. Make sure to express your enthusiasm for learning new skills and improving your service. This shows that you're committed to personal growth and providing the best experience for guests.
