Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage hotel contracts, negotiate rates, and build supplier relationships across Italy.
- Company: Join Miki Travel, a leading player in the travel industry with a focus on hotel partnerships.
- Benefits: Enjoy hybrid work options, travel opportunities, and a dynamic work environment.
- Why this job: Be part of a vibrant team, enhance your negotiation skills, and make impactful connections.
- Qualifications: 2-5 years in hotel contract management, fluent in English and Italian, valid driving license required.
- Other info: Flexible work locations in London, Rome, or Milan with regular travel to meet suppliers.
The predicted salary is between 36000 - 60000 £ per year.
Miki Travel is looking to recruit a Hotel Contract Manager to join our Italy team, to take responsibility for maintaining existing relationships with hotel suppliers as well as sourcing new partnerships in Italian provinces. We are looking for someone who is driven and ambitious, with excellent interpersonal skills and commercial acumen. They will have full responsibility for negotiating rates, terms and conditions, and special offers for their portfolio of hotels in assigned areas. This role will be based either in London (on a hybrid basis with some office attendance) or in Rome or Milan on a work-from-home basis. Flexibility to travel will be required on a regular basis to visit hotels, negotiate contracts face to face as well as representing the company at trade events.
Main Responsibilities
- Report to Area Manager to discuss and agree product requirements, identifying key properties within assigned destinations.
- Be the ambassador of Miki, as the first point of contact of our supplier base, acting in a professional manner at all times.
- Negotiate with accommodation suppliers and regularly monitor to ensure MIKI has competitive rates and conditions.
- Actively negotiate special offers, exclusive deals, overrides with all hotels throughout the year.
- Ensure all hotels are re-contracted with specific deadlines.
- Address and resolve any standard/service level issues with suppliers.
- Investigate and resolve internal issues with operation/account colleagues.
- Closely monitor the production, pricing competitiveness and availability.
- Liaise with the co-ordination and data management teams to communicate inventory and pricing changes as well as ensuring hotel information is accurate.
- Setting sales strategy for contracted portfolio and highlighting high demand events.
- Conduct required number of business trips to improve relations with suppliers and negotiate best in market rates in line with business requirements.
- Identify new product in line with room nights and sales requirements.
- Undertake ongoing analysis of product and quality within contracting area to maintain consistent product offering for clients.
- Keep abreast of internal changes to systems and processes in order to contract more efficiently and effectively.
- Enhance market knowledge through participation in trade events and media publications.
Required experience / knowledge
- 2-5 years’ experience working as a Hotel Contract Manager in Europe.
- Proficiency in written and verbal English.
- Proficiency in written and verbal Italian.
- Valid driving license required.
Seniority level Associate
Employment type Full-time
Job function Sales and Product Management
Industries: Hotels and Motels and Travel Arrangements
Hotel Contracts Manager - Italy employer: Miki Travel Europe
Contact Detail:
Miki Travel Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Contracts Manager - Italy
✨Tip Number 1
Network with professionals in the hotel and travel industry, especially those who have experience in contract management. Attend industry events and trade shows in Italy to meet potential contacts and learn about new opportunities.
✨Tip Number 2
Familiarise yourself with the key players in the Italian hotel market. Research hotels in your assigned provinces and understand their offerings, strengths, and weaknesses to better negotiate contracts.
✨Tip Number 3
Brush up on your negotiation skills by practising scenarios that involve rate discussions and contract terms. Role-playing with a friend or mentor can help you feel more confident when it comes time to negotiate face-to-face.
✨Tip Number 4
Stay updated on market trends and competitor pricing strategies. This knowledge will empower you during negotiations and help you secure the best deals for Miki Travel.
We think you need these skills to ace Hotel Contracts Manager - Italy
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Hotel Contract Manager. Focus on your negotiation skills, relationship management, and any specific achievements in the hotel industry that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your proficiency in both English and Italian, and provide examples of how you've successfully negotiated contracts or built relationships with suppliers in the past.
Highlight Relevant Skills: In your application, emphasise your interpersonal skills, commercial acumen, and ability to multitask. These are key traits the company is looking for, so make sure they stand out in your written materials.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Miki Travel Europe
✨Showcase Your Negotiation Skills
As a Hotel Contracts Manager, negotiation is key. Prepare examples of past negotiations where you secured favourable terms or rates. Highlight your approach and the outcomes to demonstrate your effectiveness.
✨Demonstrate Interpersonal Skills
This role requires excellent interpersonal skills. Be ready to discuss how you've built and maintained relationships with suppliers in the past. Use specific examples to illustrate your ability to connect and communicate effectively.
✨Research the Company and Market
Familiarise yourself with Miki Travel and its position in the market. Understand their competitors and current trends in the hotel industry in Italy. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Prepare for Travel Flexibility Questions
Since the role involves regular travel, be prepared to discuss your availability and willingness to travel. Share any relevant experiences that showcase your adaptability and commitment to meeting business needs.
