Billing Supervisor

The International Billing Supervisor is responsible for managing the billing operations for the International Billing team. The individual is responsible for implementing and enforcing policies and procedures, as well as improving billing processes across multiple markets. This position requires a strong leader with the ability to prioritize, plan, and provide clear direction.

Responsibilities

• Supervise and manage a team of billing specialists, providing guidance and support to ensure the accuracy and efficiency of billing processes.

• Oversee the timely and accurate generation of invoices for clients, ensuring that all billing information is correct and in compliance with company policies and procedures.

• Assist U.S. Domestic billing team as needed.

• Review and analyze billing data and reports to identify any discrepancies or errors, taking appropriate actions to resolve them.

• Collaborate with other departments, such as Collections and Customer Service, to ensure that billing processes are aligned with overall business objectives and customer satisfaction goals.

• Develop and implement billing strategies and best practices to optimize efficiency and improve the accuracy of billing processes.

• Address and resolve client inquiries and disputes regarding billing issues, providing excellent customer service and maintaining positive relationships.

• Prepare and present regular reports to management on billing activities, financial performance, and any issues or opportunities for improvement.

• Train and mentor billing specialists, providing ongoing support and professional development opportunities to enhance their skills and knowledge.

• Bachelor’s degree in finance, accounting, or a related field.

• Proven experience in billing or financial management, with at least 1-3 years of experience in a supervisory role.

• Strong knowledge of billing systems and software.

• Familiarity with relevant accounting and billing regulations and best practices.

• Strong understanding of basic financial principles and the ability to analyze financial data.

• Excellent problem-solving skills and the ability to think critically.

• Strong attention to details and accuracy.

• Excellent written and verbal communication skills.

• Ability to work effectively in a team environment and collaborate with cross-functional teams.

What do we offer

Please submit resume/CV in English.