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For Companies At a Glance
- Tasks: Lead the reception team and ensure exceptional guest experiences daily.
- Company: Join Crowne Plaza Marlow, a stunning lakeside hotel with top-notch facilities.
- Benefits: Enjoy perks like wellness access, competitive pay, and a vibrant work environment.
- Why this job: Be part of a dynamic team in a beautiful setting, making a real impact on guests' stays.
- Qualifications: Previous experience in hotel reception management is essential.
- Other info: This role offers opportunities for growth in a prestigious hotel brand.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for an experienced Hotel Reception Manager for our exceptional new Crowne Plaza Marlow Hotel & Spa.
The Hotel, with a magnificent lakeside location, has 168 spacious bedrooms, a Conference Centre with 8 meeting rooms for up to 350 in the largest Winterlake suite, and extensive Quad Wellness & Spa facilities.
Reception Manager employer: Meridian Leisure Hotels
Contact Detail:
Meridian Leisure Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager
✨Tip Number 1
Familiarise yourself with the Crowne Plaza brand and its values. Understanding their commitment to guest satisfaction and service excellence will help you align your approach during interviews.
✨Tip Number 2
Highlight your experience in managing a team and handling guest relations. Be prepared to share specific examples of how you've resolved conflicts or improved service standards in previous roles.
✨Tip Number 3
Research the local area and the unique features of the Crowne Plaza Marlow Hotel & Spa. Being knowledgeable about the hotel's amenities and surroundings can impress interviewers and show your genuine interest.
✨Tip Number 4
Network with current or former employees of the hotel if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview preparation.
We think you need these skills to ace Reception Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and skills required for the Reception Manager position at Crowne Plaza Marlow. Tailor your application to highlight relevant experience.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in hotel management or reception roles. Emphasise any achievements that demonstrate your ability to lead a team and enhance guest satisfaction.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the hotel. Mention specific aspects of Crowne Plaza Marlow that attract you, and explain how your skills align with their needs.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Reception Manager.
How to prepare for a job interview at Meridian Leisure Hotels
✨Know the Hotel Inside Out
Familiarise yourself with the Crowne Plaza Marlow's facilities, including the spa and conference centre. Being able to discuss specific features and services will show your genuine interest in the hotel.
✨Demonstrate Leadership Skills
As a Reception Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, highlighting your ability to motivate and resolve conflicts.
✨Customer Service Excellence
Be ready to share experiences where you went above and beyond for guests. This role requires a strong focus on customer satisfaction, so showcasing your commitment to excellent service is key.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think of scenarios you might face as a Reception Manager and how you would handle them, such as dealing with overbookings or guest complaints.
