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- Tasks: Assist litigation solicitors and manage member complaints with empathy and professionalism.
- Company: Join the Medical Protection Society, a leading not-for-profit protecting healthcare professionals worldwide.
- Benefits: Enjoy flexible hybrid working, 25 days leave, private medical cover, and a generous pension scheme.
- Why this job: Be part of a supportive culture that values inclusivity and career development while making a real impact.
- Qualifications: Knowledge of litigation processes and strong communication skills are essential; all backgrounds welcome.
- Other info: Flexible working arrangements allow for a balanced work-life experience.
The predicted salary is between 28800 - 43200 £ per year.
Litigation Assistant Based London or Leeds Alongside a competitive salary as stated above, you will also receive: * Up to 10% discretionary annual bonus * Annual performance-related pay review * 11% pension contribution (3% from you, 8% from us – optional additional matched 3% contributions, e.g. 6% from you, 11% from us) * 25 days annual leave plus flexible bank holidays (option to buy/sell additional 5 days) * Private Medical Cover * Career development and progression opportunities * A truly flexible hybrid-working arrangement (take a look at below to find out more about how we work) * A culture that promotes inclusivity, wellbeing and rewards hard work * Car Salary Sacrifice scheme * Healthcare cash plan * 6x salary death in service * A personal GP service enabling you to get a video consultation with a NHS-registered private GP * Employee Assistance Programme * A range of shopping discounts from major high-street retailers Main Responsibilities As our new Litigation Assistant, you will also: * Support the litigation solicitors to deliver fair treatment and outcomes for members and compliance with associated policies and standards set out by Council, its committees and delegated authorities * Manage informal complaints / expressions of dissatisfaction to achieve first touch resolution for our members * Using the most appropriate channel of communications, keep members regularly informed ensuring the advice and support reflects policy, relevant codes of practice, is technically accurate and with outcomes delivered in a professional and empathetic manner The Ideal Candidate We are looking for: * An understanding of the CPR and the litigation process * Awareness/knowledge of litigated clinical negligence claims * Strong attention to detail and focused on meeting deadlines * Excellent verbal/written communication and interpersonal skills * IT literate, with practical experience of using case management and telephone systems We welcome applicants from all backgrounds, and we encourage you to apply even if you feel you do not match 100% of the technical requirements. We celebrate diversity, promote inclusivity and strive to create a work environment which ensures everyone can be heard. About The Company How our Litigation team work We offer a truly flexible hybrid working arrangement that is centred around our colleagues’ work-life balance. Technology allows us to collaborate effectively regardless of location, but we know sometimes you can’t beat being with your team in-person and our team tends to come on-site once or twice a week. However, we expect this can fluctuate throughout the year depending on our projects and current work. Who We Are Medical Protection Society (MPS) is the world’s leading protection organisation for Doctors, Dentists and healthcare professionals. We protect and support the professional interests of almost 300,000 Members around the world. We are a not-for-profit organisation, meaning our Members’ premiums are kept safe should our Members require support for complaints or claims arising from professional practice, or invested into bettering the organisation, our colleagues and our products. Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We also actively campaign for regulatory and legal reforms that benefit Members and the wider healthcare professions. To do this, we need colleagues who are trusted and supported to deliver their best work, whether that be through leadership development, fully-funded training courses or peer-to-peer support. We want our colleagues to feel empowered enough to deliver positive change, display ambition to push themselves and are determined when faced with a challenge, whilst ensuring our Member’s best interests are at the core. Next Steps If you are interested in finding out more, looking for a new role and want to join an organisation that truly values its employees, take a look at the role profile to find out more about the role to apply. Our Talent Acquisition team are always on hand should you have any questions, are having any technical issues or wish to understand how MPS can support you with your application and interview. Closing Date: 20/07/2025
Litigation Assistant employer: Medical Protection Society
Contact Detail:
Medical Protection Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Litigation Assistant
✨Tip Number 1
Familiarise yourself with the Civil Procedure Rules (CPR) and the litigation process. Understanding these will not only help you in interviews but also demonstrate your commitment to the role and your ability to hit the ground running.
✨Tip Number 2
Network with professionals in the legal field, especially those who work in litigation or clinical negligence. Attend relevant events or join online forums to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Showcase your communication skills by preparing for potential interview scenarios where you may need to explain complex legal concepts in simple terms. This will highlight your ability to support members effectively.
✨Tip Number 4
Research the Medical Protection Society and its values. Tailor your discussions during interviews to reflect how your personal values align with their mission of supporting healthcare professionals, which can set you apart from other candidates.
We think you need these skills to ace Litigation Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities of a Litigation Assistant. Familiarise yourself with the litigation process and the specific requirements mentioned in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your understanding of the CPR, clinical negligence claims, and any previous roles that required strong attention to detail and communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the organisation. Mention how your background and skills make you a suitable candidate, and express your enthusiasm for contributing to the team and supporting members effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Litigation Assistant role.
How to prepare for a job interview at Medical Protection Society
✨Understand the Litigation Process
Make sure you have a solid grasp of the Civil Procedure Rules (CPR) and the litigation process. Brush up on your knowledge of litigated clinical negligence claims, as this will show your potential employer that you're serious about the role.
✨Showcase Your Communication Skills
As a Litigation Assistant, you'll need excellent verbal and written communication skills. Prepare to demonstrate how you've effectively communicated with clients or colleagues in the past, especially in challenging situations.
✨Highlight Attention to Detail
Attention to detail is crucial in this role. Be ready to discuss examples from your previous experience where your meticulous nature helped avoid errors or improved outcomes. This will reassure the interviewers of your capability.
✨Familiarise Yourself with the Company Culture
Research the company’s values and culture, particularly their commitment to inclusivity and employee wellbeing. Be prepared to discuss how your personal values align with theirs, which can help you stand out as a candidate who fits well within their team.
