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For Companies At a Glance
- Tasks: Manage tourism product sales, customer consultations, and improve satisfaction.
- Company: Join HCG International Travel Group, a top player in global tourism services.
- Benefits: Work in vibrant cities like Paris, Vienna, or London with competitive perks.
- Why this job: Be part of a reputable team shaping the future of travel and customer experiences.
- Qualifications: Degree in tourism or related fields, fluent in Chinese and English, 3 years experience required.
- Other info: Opportunity to work with a leading brand known as the 'Outbound Travel Expert'.
The predicted salary is between 36000 - 60000 £ per year.
HCG International Travel Group, a leading Chinese outbound tourism and exhibition service operator, is headquartered in Beijing. The group serves thousands of domestic and international agent partners. Its business spans across tourism and vacation, business meetings and exhibitions, integrated marketing, airline operations, ticket retail and distribution, and destination management (DMC). Leveraging the independently developed ETIBOOKING system and the strong support from its parent company, Ctrip Group, HCG Travel Group has established a competitive supply chain integration capability and diversified service offerings. The group’s industry-focused brand, ‘ETI Holidays’, concentrates on B2B business and has garnered an excellent reputation in the industry over the years, earning the title of ‘Outbound Travel Expert.’
Job Description
- Responsible for providing tourism product consultation and sales services to customers, handling customer reservations and after-sales services, and improving customer satisfaction.
- Communicate and coordinate with suppliers and partners to ensure resource supply and service quality.
- Manage sales personnel, maintain customer relationships, and be responsible for sales performance results.
- Participate in market research and analysis, provide recommendations on tourism products and market strategies.
Position Requirement
- College degree or above, major in tourism management, hotel management, marketing or related fields is preferred.
- Fluent in both Chinese and English reading, writing, and speaking, proficient in using office software.
- At least 3 years of relevant work experience in the tourism industry, familiar with the global tourism market, and possessing excellent communication and sales skills.
- Excellent customer service awareness and problem-solving skills, with good team management and data analysis abilities.
Location: Paris, Vienna, London
Tourism Product Sales Manager employer: HCG International Travel Group
Contact Detail:
HCG International Travel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tourism Product Sales Manager
✨Tip Number 1
Network with professionals in the tourism industry, especially those who have experience in B2B sales. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends.
✨Tip Number 2
Familiarise yourself with HCG International Travel Group's offerings and their ETIBOOKING system. Understanding their products and services will help you demonstrate your knowledge during interviews.
✨Tip Number 3
Brush up on your communication skills in both Chinese and English. Being fluent in both languages is crucial for this role, so practice speaking and writing to ensure you're confident.
✨Tip Number 4
Research the global tourism market and current trends. Being able to discuss market strategies and provide insights during your interview will show that you're proactive and knowledgeable.
We think you need these skills to ace Tourism Product Sales Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Tourism Product Sales Manager position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Compelling CV: Your CV should clearly showcase your experience in the tourism industry, particularly any roles involving sales, customer service, or team management. Use quantifiable achievements to demonstrate your impact in previous positions.
Write a Strong Cover Letter: In your cover letter, express your passion for the tourism industry and your understanding of HCG International Travel Group's operations. Highlight your bilingual skills and how they can benefit the company in a global market.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the tourism sector.
How to prepare for a job interview at HCG International Travel Group
✨Showcase Your Industry Knowledge
Make sure to demonstrate your understanding of the global tourism market during the interview. Discuss recent trends, challenges, and opportunities in the industry, as well as how they relate to the company's operations.
✨Highlight Your Communication Skills
Since the role requires excellent communication skills, be prepared to provide examples of how you've effectively communicated with clients and partners in the past. This could include handling customer inquiries or coordinating with suppliers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service awareness. Prepare scenarios where you successfully resolved customer issues or improved satisfaction, showcasing your skills in action.
✨Demonstrate Team Management Experience
As the position involves managing sales personnel, be ready to discuss your experience in team management. Share specific examples of how you've motivated a team, achieved sales targets, and maintained strong customer relationships.
