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- Tasks: Join us as a Business Analyst to shape technology implementations and drive process improvements.
- Company: Be part of a dynamic team in Central London, focused on tech advancements and customer experience.
- Benefits: Enjoy a competitive salary, hybrid work model, and opportunities for professional growth.
- Why this job: Make a real impact by optimising systems and collaborating with diverse teams in a fast-paced environment.
- Qualifications: 5+ years in business analysis, with experience in tech projects and strong problem-solving skills required.
- Other info: Ideal for those who thrive in lean teams and have a passion for technology integration.
The predicted salary is between 48000 - 52000 £ per year.
£60,000 - 65,000 (12 Month FTC)
Reports to: Senior Programme Manager
Hybrid: 4 Days P/week on-site in Central London
Integration and Optimisation Programme
Role Overview: The role requires an excellent Business Analyst who can help shape the business and deliver new technology implementations. You will need to work closely with the Technology team and their business units to gather requirements and provide high-level documentation, for a successful conversion into actionable insights and process change for technology improvements. Your role will support the advancement of technology across the end-to-end customer and product lifecycle.
Key Responsibilities:
- Requirements Gathering: Organise, facilitate and document requirements gathering sessions with multiple stakeholder groups and business units. Work closely to identify current and future state processes, systems and configurations. Provide quality, standardised documentation of requirements that are easily translated into actionable tasks for implementations and software development. Devise solutions to business problems and business improvements. Create customer journeys and write user stories, to capture and analyse business objectives.
- Process Mapping: Conduct detailed AS-IS analysis of current processes, and identify TO-BE improvements for future-state process to improve system optimisation and efficiency. Create process maps, workflows, and diagrams to existing processes and proposed changes, ensuring clarity for all stakeholders.
- Technical Expertise: Act as a liaison between the business and technical teams to ensure alignment on expectations and delivery standards. Translate business requirements into functional and technical specifications, and communicate with technical teams & the business to evaluate risk. Experience working on hands-on IT projects, with an emphasis on Integration and optimisation on front-end systems (some finance). Collaborate closely with the testing team and support thorough QA and testing plans along with acceptance criteria. Support implementation of technical projects, ensuring a smooth adoption plan is in the business.
Key Relationships:
- Stakeholders: Work with complex SMEs and Business Units to gather functional requirements and ensure business analysis is complete for transformations.
- Technical Teams: Supporting the implementations/QA testing & working with technical teams to ensure functional requirements are up-to-date for a smooth technical delivery.
Skills and Qualifications:
- 5+ years of experience as a business analyst within technology environments.
- Experience of system development and technical IT/Integration projects, with budgets from £100k to £1MLN.
- Very lean team and building PMO, so want experience in organisations from 750-1000 personnel; if larger, it might be difficult to navigate requirements.
- Proven track record of gathering technical requirements, working to generate high quality process documentation, and reporting into multiple cross-functional teams.
- Desirable to have experience working with either Salesforce, MS Azure, SAP and DevOps (particularly from an integration perspective).
- Strong problem-solving skills and great communication/stakeholder management to influence key leaders with your analysis.
- Experience working in fast-paced and unstructured environments.
- Proficiency with business analysis tools and process mapping software (e.g., Visio, Lucidchart).
Business Analyst (FTC) employer: La Fosse Academy
Contact Detail:
La Fosse Academy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst (FTC)
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Salesforce, MS Azure, and SAP. Having a solid understanding of these platforms will not only help you during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees at StudySmarter or similar companies. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your experience with process mapping and requirements gathering in detail. Be ready to share specific examples of how you've successfully implemented technology solutions in previous roles, as this will showcase your hands-on experience.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing case studies or scenarios where you've identified business problems and proposed effective solutions. This will highlight your analytical abilities and show that you're proactive in addressing challenges.
We think you need these skills to ace Business Analyst (FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Business Analyst, particularly in technology environments. Emphasise your skills in requirements gathering, process mapping, and technical expertise, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities outlined in the job description. Mention your experience with integration and optimisation projects, and how you can contribute to the company's goals.
Showcase Relevant Projects: In your application, include examples of past projects where you successfully gathered requirements and implemented technology solutions. Highlight any experience with tools like Salesforce, MS Azure, or SAP, as well as your proficiency in process mapping software.
Highlight Soft Skills: Don't forget to mention your strong problem-solving skills and ability to communicate effectively with stakeholders. These soft skills are essential for influencing key leaders and ensuring successful project delivery.
How to prepare for a job interview at La Fosse Academy
✨Understand the Role Requirements
Before the interview, make sure you thoroughly understand the key responsibilities of a Business Analyst as outlined in the job description. Familiarise yourself with requirements gathering, process mapping, and technical expertise to demonstrate your knowledge during the discussion.
✨Prepare Examples of Past Work
Be ready to share specific examples from your previous experience that showcase your skills in gathering requirements, creating process maps, and working on IT projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Research the Company and Its Technology
Take some time to research the company and its technology stack, especially if they use tools like Salesforce, MS Azure, or SAP. This will not only help you understand their needs better but also allow you to ask informed questions during the interview.
✨Demonstrate Strong Communication Skills
As a Business Analyst, communication is key. During the interview, focus on articulating your thoughts clearly and concisely. Show how you can effectively liaise between technical teams and business units, highlighting your stakeholder management skills.
