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- Tasks: Lead a support team to provide personalised care for adults with learning disabilities.
- Company: Advance is a not-for-profit organisation transforming lives through housing and support services.
- Benefits: Enjoy paid holidays, professional development, discounts, and a supportive work environment.
- Why this job: Make a real difference in people's lives while growing your career in a rewarding field.
- Qualifications: Management experience in health and social care, UK driving licence, and strong communication skills required.
- Other info: Flexible working hours, including weekends and sleep-ins, with opportunities for business development.
Location: Warwickshire
Hours: 37.5 contracted hours per week, working the occasional weekend and sleep ins
Salary: £32,187.46 per annum
About the Role:
We are seeking a highly motivated Support Manager to work with the Operations Manager in leading and directly line managing a support team in Warwickshire and surrounding areas to deliver the highest quality of support to a group of adults with learning disabilities in their own homes. You will lead as an exemplary role model to achieve outstanding, personalised support, and high levels of regulatory compliance, ensuring our customers are at the heart of all we do, and their needs are met. Ensuring your team feel valued and supported, providing them with a full understanding of what is expected of them and giving them the skills and tools to undertake their role to the best of their abilities. Success in this role means that individuals get the highest quality support and live their best lives.
About the candidate:
- Support customers with mental health and learning disabilities in Warwickshire and surrounding areas
- In depth knowledge of complex mental health conditions and person-centered care
- UK Driving License essential
- Previous management experience in team leadership and management
- Experience and training in health and social care
- Personal care may be required
- NVQ level 5 in health and social care desirable
- Able to work alongside other Support Managers and Operations Managers
- Competent with IT
- At least 2 years of experience in adult care
- Able to manage staff effectively including staff issues in line with policy and procedures
- Experience of delivering high quality, personalised support within the Health and Social Care sector along with the ability to lead and motivate a team of people to deliver excellent services
- Quality assurance and compliance
- Good time management skills and good communication skills, both verbal and written
- Commitment to continuous training and development
- Stakeholder engagement
- Ability to work under pressure
- Understanding of the Data Protection Act (DPA) 2018 and General Data Protection Regulations (GDPR) and understand the importance of confidentiality
About the organisation:
Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard. We recognise that our people are our greatest asset and we’re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations. We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds.
Benefits of working for Advance:
- Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours)
- Sector specific training is provided as part of induction plus opportunities for professional development
- Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more
- Long service awards payable in 5 year increments
- Golden Hello/refer a friend receive up to £500
- Cycle to work scheme
- Access to our Employee Assistance Programme
- Free DBS (Disclosures and Barring Service)
- Excellent opportunities to progress your career within Advance
- Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)
Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance. We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader.
Support Manager employer: Advance Housing & Support Ltd (Advance UK)
Contact Detail:
Advance Housing & Support Ltd (Advance UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Manager
✨Tip Number 1
Familiarise yourself with the specific needs of adults with learning disabilities and mental health conditions. Understanding these challenges will not only help you in interviews but also demonstrate your commitment to providing high-quality support.
✨Tip Number 2
Network with professionals in the health and social care sector, especially those who have experience in management roles. Engaging with others can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your previous management experiences in detail. Be ready to share specific examples of how you've led teams, handled staff issues, and ensured compliance with regulations in past roles.
✨Tip Number 4
Showcase your commitment to continuous training and development. Mention any relevant courses or certifications you’ve completed, as well as your willingness to pursue further professional development opportunities.
We think you need these skills to ace Support Manager
Some tips for your application 🫡
Understand the Role: Carefully read the job description for the Support Manager position. Make sure you understand the responsibilities and requirements, especially regarding experience in health and social care, team leadership, and person-centred care.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job description. Emphasise your management experience, knowledge of mental health conditions, and any qualifications like NVQ level 5 in health and social care.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals with learning disabilities. Use specific examples from your past experiences to demonstrate how you can lead a team effectively and ensure high-quality support.
Highlight Your Soft Skills: In your application, emphasise your communication skills, time management, and ability to work under pressure. These are crucial for the Support Manager role, so provide examples of how you've successfully used these skills in previous positions.
How to prepare for a job interview at Advance Housing & Support Ltd (Advance UK)
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Support Manager. Familiarise yourself with the key aspects of leading a support team and delivering personalised care, as this will help you demonstrate your suitability for the role.
✨Showcase Your Experience
Prepare to discuss your previous management experience in health and social care. Highlight specific examples where you've successfully led a team or improved service quality, as this will show your capability to meet the expectations of the role.
✨Demonstrate Your Values
Advance values its staff and customers highly. Be ready to discuss how your personal values align with their mission to provide high-quality support and how you can contribute to creating a positive environment for both staff and customers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle staff issues. Think of examples from your past experiences where you effectively managed challenges, ensuring you can articulate your thought process clearly.
