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- Tasks: Join us as a Trainee Manager and learn all about running a busy wine store.
- Company: Majestic Wine is a leading retailer passionate about wine and customer experience.
- Benefits: Enjoy competitive pay, staff discounts, career growth, and exciting wine tasting events.
- Why this job: Kickstart your career with hands-on training and a vibrant team culture focused on success.
- Qualifications: Teamwork experience in retail or hospitality; passion for learning about wine is essential.
- Other info: Full training provided, plus opportunities to travel and explore vineyards worldwide.
The predicted salary is between 8000 - 12000 £ per month.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Join our team in Majestic Wine Islington! Majestic Wine Covent Garden is looking for a Trainee Manager. We are looking for a Trainee Manager to join us as we continue to grow our business in one of our busiest stores. We believe that this success will come through our very own Majestic people and where better to start than right at the heart of our internal talent.
The Role
As a Majestic Trainee Manager you will embark on a 12 month development programme that will give you a detailed understanding and experience of all operational, service & leadership standards expected to become a future Majestic Store Manager. As a Majestic Trainee Manager you will work through the career pathway training programme with the support of your Store Manager setting you up for future success.
Key Responsibilities
- At Majestic Wine our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers.
- Drive store performance by maximising sales opportunities.
- Optimise KPI performance in store by identifying focus KPIs and building plans to improve them and exceed targets.
- Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases.
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the Discount.
- Demonstrate and share your passion for product with customers through an in depth knowledge of our range, managing a tasting events programme and executing an enticing and commercially savvy tasting counter.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally.
- Involvement in all operational tasks to establish a thorough understanding of the day-day operations of running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store.
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Take ownership of your own development, utilising the support and resources available.
- Be an example of Majestic's Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
Knowledge & Skills Required
- Experience of working as part of a team in a fast-paced, target-driven retail or hospitality environment.
- Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer.
- You can prioritise and strategically problem solve in high pressure environments.
- Self-motivated, able to thrive when working alone and as part of a team.
- A can-do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever-changing demands of our business.
- Excellent communication and time management skills.
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 & 3 WSET wine qualifications.
- Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points.
What is in it for you:
- Competitive Salary & Performance Bonus.
- Up to 20% staff discount.
- Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!
- Fantastic incentives that take you around the world to explore our different vineyards.
- A contributory Company Pension Plan.
- Life Assurance (Worth 2 times your annual salary).
- Uniform provided.
- 29 days holiday, including public and bank holidays.
- PLUS invites to wine tasting events.
- Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.
- Company maternity, paternity and adoption leave after 26 weeks.
- Long service rewards.
- Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine.
- Company sick pay scheme.
Job Specifics
- Contract: Permanent.
- Hours: 45 Hours Per Week.
We look forward to receiving your application! Together we are Majestic!
Retail Trainee Manager - Islington employer: Majestic Wine Warehouses LTD
Contact Detail:
Majestic Wine Warehouses LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Trainee Manager - Islington
✨Tip Number 1
Familiarise yourself with Majestic Wine's product range and their unique selling points. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with current or former employees of Majestic Wine, especially those in management roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your experiences in fast-paced retail environments. Highlight specific examples where you've successfully delivered exceptional customer service or driven sales, as these are key aspects of the Trainee Manager role.
✨Tip Number 4
Showcase your passion for learning about wine. Consider enrolling in a WSET course or attending local wine tasting events to enhance your knowledge, which will set you apart from other candidates.
We think you need these skills to ace Retail Trainee Manager - Islington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality. Emphasise any roles where you delivered exceptional customer service or worked in a fast-paced environment, as these are key for the Trainee Manager position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for wine and customer service. Mention specific examples of how you've contributed to team success in previous roles and your eagerness to learn and grow within the company.
Showcase Your Teamwork Skills: Since teamwork is crucial for this role, include examples in your application that demonstrate your ability to work collaboratively. Highlight any experiences where you supported colleagues or contributed to a positive team environment.
Highlight Your Problem-Solving Abilities: The job requires strategic problem-solving skills. Provide examples in your application of how you've successfully navigated challenges in previous roles, showcasing your adaptability and resilience in high-pressure situations.
How to prepare for a job interview at Majestic Wine Warehouses LTD
✨Show Your Passion for Customer Service
As a Trainee Manager, you'll be the face of the store. Make sure to express your enthusiasm for delivering exceptional customer experiences during the interview. Share examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Teamwork Skills
Highlight your experience working in fast-paced environments and how you contribute to team success. Discuss specific instances where you collaborated with colleagues to achieve targets or improve service, as teamwork is crucial in retail.
✨Prepare for Operational Questions
Expect questions about day-to-day operations in a retail setting. Familiarise yourself with common retail KPIs and think about how you would optimise them. Showing that you understand the operational side of the business will impress your interviewers.
✨Express Your Willingness to Learn
Since wine knowledge is beneficial but not essential, emphasise your eagerness to learn more about products and pursue WSET qualifications. This shows your commitment to personal development and aligns with the company's focus on nurturing talent.
