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- Tasks: Support digital transformation and enhance customer experience with our learning platforms.
- Company: Join Hachette Learning, a leading educational publisher dedicated to empowering learners globally.
- Benefits: Enjoy 28 days of annual leave, private medical insurance, and flexible working options.
- Why this job: Gain valuable business skills while contributing to impactful educational solutions in a supportive environment.
- Qualifications: Ideal for entry-level candidates with Microsoft 365 skills and a passion for learning.
- Other info: Work in a hybrid model at our London office with opportunities for personal development.
The predicted salary is between 28800 - 43200 £ per year.
At Hachette Learning (formerly Hodder Education), we recognise that no two students learn the same way. Our mission is to enable every learner to fulfil their unique potential by empowering those who teach them. We provide solutions designed to maximise the impact of learning for every teacher, parent and student.
You will play a crucial role in supporting our business through our digital transformation process. You will work across the Technology and Digital Support teams to help onboard and support customers with our digital products. You will gain first-hand experience of our learning platforms and the customer experience driving usage, allowing you to offer feedback to enhance the product user experience. You will learn critical business skills and work cross-functionally across key areas of our business helping drive business strategy and achieve our business goals.
The ideal candidate would be someone who is entering the workforce and in possession of the following skills/attributes:
- Good Microsoft 365 skills
- Strong attention to detail
- Quick and keen to grasp new processes and systems
- Excellent organisation and time management
- Good communication skills
- Able to work as part of a team
- Motivated and flexible
- An ability to think critically and problem-solve
- Excellent English language skills
Our staff are our greatest asset, and our benefits reflect this:
- 28 annual leave days per year, increasing to 29 days after 2 years' service and up to 30 days after 5 years' (+ bank holidays)
- Private medical insurance
- Generous pension schemes
- Rent deposit loans
- 2 community days per year
- Summer hours (finishing at 1pm on Fridays during the summer months)
- Retail discounts through Hachette rewards
- Cycle to Work scheme
- Eye care vouchers
- Wide-ranging training library
- Development programmes (including mentoring)
- Up to 70% off book purchases
- A charity bookshelf
- 12 Staff-led employee networks that are voluntary, including Gender Balance, Thrive, Pride, All Together, Wellbeing and religious networks
- Season ticket loans
- And much more!
The role will be based at our London office, Carmelite House, with a blend of in-office (3 days) and homeworking (2 days) per week.
Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds. If you are shortlisted and need us to make any adjustments to help you attend for an interview, please let us know.
Business Support Executive (24 month FTC) employer: Alexgrayauthor
Contact Detail:
Alexgrayauthor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Executive (24 month FTC)
✨Tip Number 1
Familiarise yourself with Hachette Learning's digital products and services. Understanding their offerings will not only help you during the interview but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Brush up on your Microsoft 365 skills, as they are crucial for this position. Consider taking a quick online course or tutorial to ensure you're comfortable with the tools you'll be using daily.
✨Tip Number 3
Prepare examples of how you've demonstrated strong attention to detail and excellent organisation skills in previous experiences. This will help you articulate your fit for the role effectively during the interview.
✨Tip Number 4
Network with current or former employees of Hachette Learning on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the Business Support Executive role.
We think you need these skills to ace Business Support Executive (24 month FTC)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Business Support Executive position. Tailor your application to highlight how your experiences align with these requirements.
Highlight Relevant Skills: Make sure to emphasise your Microsoft 365 skills, attention to detail, and communication abilities in your CV and cover letter. Provide specific examples of how you've used these skills in previous roles or projects.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you are interested in Hachette Learning and how you can contribute to their mission of enhancing learning experiences.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates your attention to detail and professionalism.
How to prepare for a job interview at Alexgrayauthor
✨Showcase Your Microsoft 365 Skills
Since the role requires good Microsoft 365 skills, be prepared to discuss your experience with these tools. You might even want to mention specific projects where you used them effectively.
✨Demonstrate Attention to Detail
Highlight instances where your attention to detail made a difference in your work. This could be through error-free reports or successful project management, showing that you can handle tasks meticulously.
✨Prepare for Teamwork Questions
As teamwork is essential for this role, think of examples where you've successfully collaborated with others. Be ready to explain your role in the team and how you contributed to achieving common goals.
✨Exhibit Problem-Solving Skills
The ability to think critically and solve problems is key. Prepare to discuss challenges you've faced and how you approached finding solutions, demonstrating your analytical thinking and adaptability.
