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For Companies At a Glance
- Tasks: Lead the transformation of outpatient services and improve patient care.
- Company: Join a Trust dedicated to optimizing health outcomes and quality services.
- Benefits: Enjoy a hybrid work model and the chance to make a real impact.
- Why this job: Be part of a transformative project that empowers staff and enhances patient experiences.
- Qualifications: Extensive experience in outpatient management and knowledge of booking systems required.
- Other info: This is a 6-month interim role starting ASAP in Cambridgeshire.
The predicted salary is between 48000 - 72000 £ per year.
Job Responsibilities
- Develop the Trusts outpatient and pathway redesign transformation programme.
- Extensive experience, skills and knowledge of 18 weeks/RTT, PTL management and outpatient bookings/scheduling systems including experience and knowledge of eRS.
- Improve the quality of services in order to provide the best care and optimise health outcomes for the Trust’s services.
- Managed a large and successful central bookings function with an Acute Trust.
- Understand the current status of clinics and processes using data, meetings and mapping to agree on what services and processes should look like to improve outpatient services.
- Production of plans, documentation and the responsibility of ensuring communication is maintained between all stakeholders throughout the project life cycle.
- Encourage the training and empowerment of front line staff to redesign and improve outpatient services.
- Ensure that the transformation project successes are strongly embedded and become working practice.
Band: 8b
Start date: ASAP
Duration: 6 Months
Location: Hybrid / Cambridgeshire
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Interim Head of Outpatients employer: First Clinical Ltd
Contact Detail:
First Clinical Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interim Head of Outpatients
✨Tip Number 1
Familiarize yourself with the latest trends and best practices in outpatient services. Understanding the current landscape will help you articulate your vision for transformation during discussions with our team.
✨Tip Number 2
Network with professionals who have experience in managing outpatient services, especially those familiar with eRS and RTT. Building these connections can provide valuable insights and potentially lead to recommendations.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed large booking functions in the past. Highlighting your achievements will demonstrate your capability to lead our transformation programme effectively.
✨Tip Number 4
Showcase your ability to communicate and collaborate with various stakeholders. Emphasizing your experience in maintaining clear communication throughout project life cycles will be crucial for this role.
We think you need these skills to ace Interim Head of Outpatients
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Interim Head of Outpatients position. Highlight key responsibilities such as outpatient transformation and PTL management, and reflect on how your experience aligns with these requirements.
Tailor Your CV: Customize your CV to emphasize your extensive experience with outpatient services, including any relevant projects you've managed. Use specific examples that demonstrate your skills in data analysis, stakeholder communication, and service improvement.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also showcases your passion for improving healthcare services. Mention your understanding of the 18 weeks/RTT framework and how you plan to implement effective changes in outpatient services.
Highlight Leadership Skills: In both your CV and cover letter, emphasize your leadership experience, particularly in managing large teams or projects. Discuss how you have empowered frontline staff in previous roles and how you plan to do the same in this position.
How to prepare for a job interview at First Clinical Ltd
✨Showcase Your Experience with Outpatient Services
Be prepared to discuss your extensive experience in outpatient services, particularly your knowledge of 18 weeks/RTT and PTL management. Highlight specific examples where you've successfully managed outpatient bookings and scheduling systems, especially with eRS.
✨Demonstrate Data-Driven Decision Making
Illustrate how you have used data to assess the current status of clinics and processes. Discuss any previous experiences where you mapped out services and processes to identify areas for improvement in outpatient services.
✨Emphasize Communication Skills
Since maintaining communication between stakeholders is crucial, prepare to share examples of how you've effectively communicated project updates and changes. This could include how you facilitated meetings or documented plans to keep everyone informed.
✨Focus on Staff Empowerment and Training
Talk about your approach to encouraging and training frontline staff. Share any strategies you've implemented to empower teams in redesigning and improving outpatient services, and how these initiatives led to successful outcomes.
