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- Tasks: Coordinate yacht repairs globally while ensuring top-notch customer service.
- Company: Join a dynamic team in the leisure yachting sector based in Southampton.
- Benefits: Enjoy a full-time role with potential for remote work and great perks.
- Why this job: Be part of an exciting industry, enhancing customer experiences and logistics.
- Qualifications: Organisational skills and marine industry experience are a plus.
- Other info: Apply by sending your CV to Mary at WeRecruit Marine with Job ID ST1686.
The predicted salary is between 30000 - 42000 £ per year.
Warranty Technical Advisor required - Marine Industry - Leisure Yachts
Based in Southampton
Monday - Friday 7.30am - 4.30pm with occasional out of hours on-call
Overview:
Arranging boat repairs for customers who keep their boat in various parts of the world, the challenge with this role is the effective logistics coinciding with delivering an exceptional customer experience.
You'll be required to make the necessary arrangements for yacht repairs, either organising the Engineering team from the UK to travel, or by liaising with local subcontractors. In addition, you'll need to ensure all the required parts are ordered and delivered to the relevant location, and keep clear communication lines with the customer.
Requirements:
- Organisation is absolutely key;
- Marine industry experience within the leisure yachting sector would be beneficial;
- Customer-focused;
- Experience with a logistics-based role would be beneficial;
- The ability to spin plates and juggle a busy workload, whilst maintaining a positive attitude.
How to Apply:
Send your CV and cover letter outlining your relevant experience and why you’re interested in joining the team to Mary at WeRecruit Marine with Job ID ST1686.
Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities.
Warranty Technical Advisor employer: WeRecruit Marine
Contact Detail:
WeRecruit Marine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Technical Advisor
✨Tip Number 1
Familiarise yourself with the marine industry, particularly the leisure yachting sector. Understanding the specific challenges and logistics involved in yacht repairs will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the marine industry. Attend local events or join online forums to connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Demonstrate your organisational skills by preparing examples of how you've successfully managed logistics or customer service in previous roles. Be ready to discuss these experiences in detail during your interview.
✨Tip Number 4
Showcase your customer-focused attitude by preparing to discuss how you've handled challenging customer situations in the past. Highlight your ability to maintain clear communication and a positive outlook under pressure.
We think you need these skills to ace Warranty Technical Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the marine industry, particularly within leisure yachting. Emphasise any logistics roles you've held and showcase your organisational skills.
Craft a Compelling Cover Letter: In your cover letter, explain why you're interested in the Warranty Technical Advisor position. Mention specific experiences that demonstrate your customer-focused approach and ability to manage logistics effectively.
Highlight Key Skills: Clearly outline your key skills that match the job requirements, such as organisation, customer service, and experience in the marine sector. Use examples to illustrate how you've successfully managed similar challenges in the past.
Follow Application Instructions: Ensure you send your application to the correct contact, Mary at WeRecruit Marine, and include the Job ID ST1686. Double-check that all documents are attached and formatted correctly before hitting send.
How to prepare for a job interview at WeRecruit Marine
✨Showcase Your Organisation Skills
Since organisation is key for the Warranty Technical Advisor role, be prepared to discuss specific examples of how you've successfully managed logistics or coordinated projects in the past. Highlight your ability to keep everything on track, especially under pressure.
✨Demonstrate Customer Focus
This role requires a strong customer focus, so think of instances where you've gone above and beyond for a customer. Be ready to explain how you ensure clear communication and a positive experience, even when challenges arise.
✨Highlight Relevant Experience
If you have marine industry experience, particularly in leisure yachting, make sure to emphasise this during your interview. Discuss any specific roles or projects that relate directly to the responsibilities of the position you're applying for.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to juggle multiple tasks. Practice responses that demonstrate your critical thinking and adaptability, especially in logistics and customer service situations.
