Repairs Supervisor

Ultra Precision Control Systems (PCS) is a leading developer of mission and safety critical equipment in the defence and aerospace industry. Our team of experts are at the heart of our success, which is why we are dedicated to fostering a safe working environment and a positive culture where every staff member feels valued and respected. We solve our customers' problems, providing engineering solutions to safety and mission critical challenges in the air and on the ground.

The Service Centre function at Ultra PCS is responsible for the repair, modification and test of a wide range of products and systems providing innovative capabilities for our customers.

Job purpose:

• To manage & lead a repairs team.
• Manage Holidays, sickness, time keeping & discipline across the team to ensure no loss of production.
• Working with the Service Centre Manager to deliver an agreed monthly plan.
• Monitor the team’s performance using agreed KPI’s.
• Manage, monitor & review labour bookings.
• Hold Daily team meetings to review progress against the plan & update the team to known issues.
• Assist in the creation of shop order paperwork as required, including Route cards.
• Close completed shop orders & move parts into stock.
• Support with all quality issues, triage, MRB’s including all IFS and paperwork required.
• Scanning of completed paperwork onto the companies MRP system.
• Ensure an effective 6S and FOD program is run throughout the team.
• Work with the Service Centre Manager to identify skills gaps & maintain a skills matrix for the team.
• Work with cross functional support teams to manage non-conforming materials, general repair issues & ensure timely resolution.
• Ensure safe use and management of equipment and machinery.
• Manage & justify any overtime required in advance to the Service Centre Manager.
• To carry out any other duties as may be reasonably requested.

Key responsibilities:

• Report to the Service Centre Manager on all aspects of the team’s performance.
• Create a healthy & motivating work environment for the team.
• Listen to team members & resolve any issues & conflicts.
• To be able to manage their own time in an effective manner.
• Carry out individual performance & development reviews for all team members on a monthly / quarterly basis to ensure adherence to agreed KPI’s.
• Carry out individual performance & self-development reviews for all team members.
• Maintain awareness & attend training courses as required.
• Always adhere to Company Procedure.

Advantageous Skills:

• Proven CI capability / Lean Manufacturing experience.
• 3 years’ experience within an Aerospace/Defence environment.
• General awareness of IPC workmanship standards.
• Previous experience working with an MRP system.

Qualifications/Experience:

• Previous experience in a Production supervisor or similar role leading a small team.
• Self-motivated and organised with a results driven approach.
• Good Communication and Interpersonal skills.
• Experience with use of MS Office applications.

Benefits:

• Flexible working within core working hours.
• 25 days holiday (185 hrs) with the option to buy/sell 5 days (37 hrs) plus bank holidays.
• 4 times your annual salary in life assurance.
• Flexible benefits package.
• Pension Scheme - Less than 5 years' service up to 5.5% employer contributions, 5 years' service + up to 7.5% employer contributions.
• Sports and Social club.
• Supportive and friendly working environment with regular team events.

Candidates must be able to work in the UK without restrictions in accordance with UK National Law and be prepared to successfully undertake an appropriate level of UK National Security Vetting according to UK Government National Security Vetting criteria.

Ultra PCS is an equal opportunities employer that values diversity, inclusion, equity and equality. We promote a workplace that welcomes people from all backgrounds and cultures; believing that this will increase our diversity of thinking, and ultimately ensure we continue delivering on our commitments to our customers.