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- Tasks: Lead payment risk management and incident resolution in a dynamic FinTech environment.
- Company: Join a fast-growing FinTech company based in Cambridge, making waves in the financial sector.
- Benefits: Enjoy hybrid working, 25 days annual leave, private medical insurance, and wellness discounts.
- Why this job: Make a real impact on company growth while developing your career in a supportive team.
- Qualifications: Strong analytical skills, attention to detail, and experience in banking or fintech preferred.
- Other info: Flexible working hours with a vibrant office culture in Cambridge.
The predicted salary is between 36000 - 60000 £ per year.
Looking to join a fast growing FinTech in Cambridge? Due to expansion, we are recruiting for a Payment Risk & Incidents Lead to join a dynamic team, where you can have a significant impact on the company's growth and develop your role and career as the business evolves.
This role offers a great deal of variety, covering operations and risk management including:
- Support with monthly fees and interest allocation to client accounts.
- Payment Investigations, supporting timely resolutions of reconciliation discrepancies and client queries.
- Support the development of Risk Control Self Assessments (RCSA).
- Produce monthly risk reporting, providing insights into the current risk profile and management of controls effectiveness.
- Support and assist Risk development of Payments projects and releases, highlighting areas that require management response plans.
- Support Management with the development of 1LOD risk oversight, embedding controls and performing assurance checks to manage control effectiveness.
- Responsible for the management of payment incidents, including communications, escalations and remediation with key internal stakeholders.
- Support with payment investigations, including root cause analysis, remediative actions, and lessons learned.
- Produce monthly MI reporting, providing insights and trends on incidents.
- Support the development and facilitation of training from incident learnings.
We are looking for someone with strong analytical skills and great attention to detail, as well as being personable and confident. Excellent Excel skills are a must! Ideally, applicants will have experience in a similar role or have experience of working in the banking / financial services / fintech industry. Being used to working in an FCA-regulated environment is useful.
Location: Hybrid working pattern - Cambridge office 3 days per week and 2 days from home.
Hours: Monday-Friday 9am-5:30pm.
Salary: Negotiable.
Benefits: 25 days annual leave + bank holidays, pension, private medical insurance, employee health & wellness discounts and more!
Payment Risk And Incidents Lead employer: EA First Compass House
Contact Detail:
EA First Compass House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payment Risk And Incidents Lead
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the FinTech industry, especially those related to payment risk management. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals already working in payment risk or similar roles. Attend industry events or webinars to connect with potential colleagues and learn about their experiences, which can provide valuable insights for your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled payment incidents or risk assessments in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your analytical skills and attention to detail.
✨Tip Number 4
Demonstrate your Excel proficiency by being ready to discuss how you've used it in previous roles. Consider preparing a few examples of complex data analysis or reporting tasks you've completed, as this is a key requirement for the role.
We think you need these skills to ace Payment Risk And Incidents Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in payment risk management and incident handling. Use specific examples that demonstrate your analytical skills and attention to detail, as these are key for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the FinTech industry and the specific role. Mention your familiarity with FCA regulations and how your previous experiences align with the responsibilities outlined in the job description.
Highlight Technical Skills: Since excellent Excel skills are a must, be sure to mention any advanced Excel functions or data analysis techniques you are proficient in. This will show your capability to handle the reporting and analytical aspects of the role.
Showcase Soft Skills: The company is looking for someone personable and confident. In your application, include examples of how you've effectively communicated with stakeholders or led training sessions, as this will demonstrate your interpersonal skills.
How to prepare for a job interview at EA First Compass House
✨Showcase Your Analytical Skills
As a Payment Risk and Incidents Lead, strong analytical skills are crucial. Be prepared to discuss specific examples of how you've used data analysis to solve problems or improve processes in your previous roles.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail, especially when dealing with payment investigations and risk reporting. During the interview, highlight instances where your attention to detail made a significant difference in your work.
✨Familiarise Yourself with FCA Regulations
Since the company operates in an FCA-regulated environment, it's beneficial to have a solid understanding of relevant regulations. Brush up on these before your interview and be ready to discuss how they impact risk management in the fintech sector.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities in real-world situations. Think about past experiences where you managed payment incidents or reconciled discrepancies, and be ready to explain your thought process and actions taken.
