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- Tasks: Engage with customers, process transactions, and recommend banking products.
- Company: Join Woodforest National Bank, a top employee-owned bank focused on community service.
- Benefits: Enjoy a supportive work environment with opportunities for career advancement and community involvement.
- Why this job: Be the face of a respected bank while making a positive impact in your community.
- Qualifications: Requires customer service experience or relevant education; positivity is key!
- Other info: Full-time role with minimal travel; perfect for those looking to grow in banking.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Teller Retail Banker role at Woodforest National Bank 3 days ago Be among the first 25 applicants Join to apply for the Teller Retail Banker role at Woodforest National Bank Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! Responsibilities Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include: Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers. Processing transactions, opening accounts, and performing account maintenance. Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines. Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training. Job Branch Banking Primary Location Ohio-London Schedule Full-time Work Locations OH – London WM-0486 Unposting Date Ongoing Organization Ohio Minimum Qualifications/Experience 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree. Previous instore banking experience is preferred, but not required. Must be positive and engaging. Formal Education & Certification High School Diploma or equivalent required. Work Status Full-time. Supervisory Responsibility No. Travel Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location. Working Conditions Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, Including Disability and Veteran Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Finance and Sales Industries Banking Referrals increase your chances of interviewing at Woodforest National Bank by 2x Get notified about new Retail Banker jobs in London, England, United Kingdom . 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Teller Retail Banker employer: Woodforest National Bank
Contact Detail:
Woodforest National Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Teller Retail Banker
✨Tip Number 1
Familiarise yourself with Woodforest National Bank's values and community involvement. Understanding their commitment to customer service and community support will help you align your responses during interviews.
✨Tip Number 2
Prepare to discuss your previous sales and customer service experiences in detail. Think of specific examples where you successfully identified customer needs and provided solutions, as this is crucial for the Retail Banker role.
✨Tip Number 3
Practice your problem-solving skills by simulating customer interactions. Role-playing common banking scenarios can help you feel more confident in addressing customer inquiries effectively.
✨Tip Number 4
Network with current or former employees of Woodforest National Bank. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
We think you need these skills to ace Teller Retail Banker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales and customer service experience. Use specific examples that demonstrate your ability to engage with customers and achieve sales targets, as these are key aspects of the Teller Retail Banker role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for joining Woodforest National Bank. Mention your understanding of their commitment to community service and how your values align with theirs. Be sure to include why you are interested in the Retail Banker position specifically.
Highlight Problem-Solving Skills: In your application, emphasise your problem-solving skills. Provide examples of how you've successfully addressed customer inquiries or concerns in previous roles, as this is crucial for the Teller Retail Banker position.
Proofread Your Application: Before submitting your application, carefully proofread all documents. Check for spelling and grammatical errors, and ensure that your information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Woodforest National Bank
✨Showcase Your Customer Service Skills
As a Retail Banker, you'll be the face of the bank. Highlight your previous customer service experience and how you've successfully handled customer inquiries or concerns. Use specific examples to demonstrate your problem-solving skills.
✨Understand Woodforest's Values
Familiarise yourself with Woodforest National Bank's commitment to community service and employee ownership. Be prepared to discuss how you can contribute to their mission of serving customers and giving back to the community.
✨Prepare for Sales Scenarios
Since achieving individual sales is a key responsibility, think about how you would identify and recommend bank products to customers. Prepare to discuss any relevant sales experiences and how you approached them.
✨Dress Professionally and Be Engaging
First impressions matter! Dress in professional attire that reflects the banking environment. Additionally, practice being positive and engaging during the interview, as these traits are essential for a Retail Banker role.
