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For Companies At a Glance
- Tasks: Manage broker accounts and support SME loan applications through effective communication.
- Company: Funding Circle helps small businesses access finance quickly and efficiently.
- Benefits: Enjoy hybrid working, health perks, and a tailored benefits allowance.
- Why this job: Make a real impact on small businesses while developing your career in a supportive environment.
- Qualifications: Experience in phone-based sales and strong communication skills are essential.
- Other info: Join a diverse team committed to making a difference in the economy.
The predicted salary is between 36000 - 45000 £ per year.
We are looking for a Broker Account Manager in London to join our Introducer team. The team forms part of the Funding Circle Introducer Channel and will have day to day interactions with an assigned set of broker accounts, the brokers relationship managers and internal operations teams.
Salary: £36,000 + £9,000 OTE
Who are we?
We’re Funding Circle. We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That’s why we’ve made it our mission to help them get the finance they need to grow. With more than a decade of expertise under our belt, we’ve built a game-changer of a platform with cutting-edge data and technology that’s reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash. We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience.
The role
- Nurturing your pipeline of loan applications via Introducers from SME businesses.
- Managing relationships with Introducers in your portfolio via the telephone (not face to face).
- Demonstrating excellent telephone and email communications & supporting your introducers on a day-to-day basis in ensuring SMEs access to finance in a quick and efficient process.
- Helping to develop and grow your Introducers accounts into key accounts.
- Grow the number of SME loan applications via every individual Introducer in your portfolio.
- Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day.
What we’re looking for
- Experience working in a phone based sales environment.
- Strong communication skills; you easily connect with people and demonstrate natural interpersonal skills.
- Motivation by success in numbers and drive to achieve your monthly targets.
- Ability to learn, understand, take on feedback and explain complex concepts and products.
At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn’t align perfectly with the requirements.
Why join us?
At Funding Circle, we celebrate and support the differences that make you, you. We’re proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better. As a flexible-first employer we offer hybrid working at Funding Circle, and we’ve long believed in a 'best of both' approach to in-office collaboration and non-office days. We expect our teams to be in our London office three times a week, where you can take advantage of our newly refurbished hybrid working space, barista made coffee and subsidised lunches (via JustEat) every day!
We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle.
A few highlights:
- Flexibility: We provide you with a benefit allowance so that you can tailor your benefit selection to you and your family’s needs.
- Health: Private Medical Insurance, Dental Insurance, Health Cash Plan, Health Assessments (including female fertility health assessments), eyecare vouchers, flu jabs, Wellhub (for discounted flexible gym membership and access to wellbeing apps), access to a free Employee Assistance Programme and free Digital GP for yourself and any children under 16.
- Wealth: Life Assurance, Income Protection, Critical Illness Cover, financial coaching through Octopus Money Coach, a tax-advantaged share scheme, a free mortgage advisor partnership and discounts across numerous retailers through Perks at Work.
- Development: Dedicated annual Learning & Development allowance and full access to internal learning platform.
- Lifestyle: Electric Car Scheme, Cycle to Work scheme, Season Ticket Loans, and more!
And finally, we have award winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments.
Ready to make a difference? We’d love to hear from you.
Contact Detail:
Funding Circle Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broker Account Manager
✨Tip Number 1
Familiarise yourself with the SME lending landscape and Funding Circle's unique offerings. Understanding how our platform works and the benefits it provides to small businesses will help you engage effectively with brokers and demonstrate your value in the role.
✨Tip Number 2
Practice your telephone communication skills. Since the role involves managing relationships primarily over the phone, being able to convey information clearly and confidently will set you apart. Consider role-playing scenarios with a friend to enhance your conversational abilities.
✨Tip Number 3
Network with professionals in the finance and lending sectors. Attend industry events or join online forums to connect with brokers and other stakeholders. Building these relationships can provide insights into the role and may even lead to referrals.
✨Tip Number 4
Showcase your problem-solving skills during interviews. Be prepared to discuss specific examples where you've identified issues and implemented solutions in previous roles. This will demonstrate your proactive approach and ability to handle challenges effectively.
We think you need these skills to ace Broker Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in phone-based sales and relationship management. Use specific examples that demonstrate your strong communication skills and ability to meet targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting small businesses and how your background aligns with Funding Circle's mission. Mention your motivation by success in numbers and provide examples of how you've achieved monthly targets in previous roles.
Showcase Problem-Solving Skills: In your application, include instances where you proactively identified and mitigated risks or issues in your previous roles. This will demonstrate your ability to handle challenges effectively, which is crucial for the Broker Account Manager position.
Research Funding Circle: Familiarise yourself with Funding Circle’s platform and its impact on small businesses. Referencing their mission and values in your application can show your genuine interest in the company and its goals.
How to prepare for a job interview at Funding Circle Ltd.
✨Know Your Numbers
As a Broker Account Manager, you'll be driven by success in numbers. Be prepared to discuss your previous sales targets and how you achieved them. Highlight any metrics that demonstrate your ability to manage a high-performing pipeline.
✨Master Communication Skills
Since the role involves managing relationships over the phone, practice your telephone etiquette. Be clear, concise, and friendly in your communication. Prepare examples of how you've successfully resolved issues or built rapport with clients in past roles.
✨Understand the SME Landscape
Familiarise yourself with the challenges small businesses face when seeking finance. This knowledge will help you connect with brokers and understand their needs better. Research Funding Circle's impact on SMEs to show your enthusiasm for the mission.
✨Showcase Problem-Solving Skills
Be ready to discuss specific instances where you've identified and mitigated risks or issues in a previous role. This will demonstrate your proactive approach and ability to handle challenges effectively, which is crucial for this position.
