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- Tasks: Support global FX and Rates businesses by managing application issues and enhancing production systems.
- Company: Join Talan, a leading consultancy with over 5,000 experts transforming businesses worldwide.
- Benefits: Enjoy a dynamic work environment in Central London with opportunities for growth and learning.
- Why this job: Be part of a global team, tackle complex challenges, and enhance your skills in a fast-paced setting.
- Qualifications: First-class degree, strong problem-solving skills, and knowledge of FX trading principles required.
- Other info: Ideal for tech-savvy individuals eager to learn in a high-pressure environment.
The predicted salary is between 36000 - 60000 £ per year.
For more than 15 years, Talan has been advising companies and administrations, supporting them and implementing their transformation projects in France and abroad. With a presence on four continents, the group anticipates revenue of €500 million in 2024, for a headcount of more than 5,000 consultants.
The APS eSolutions group (Application Production Support Electronic Solutions) is a global team providing services directly to the global FX, Rates, eCommerce and Credit businesses within the Global Market group of our partner. The team is responsible for supporting globally the ION platform, in-house pricing application, algorithmic trading components, STP, for rates business. The key focus is to provide BAU production support issues/user enquiries and align processes and procedures with the global support teams to ensure current service agreements are met and requirements are successfully implemented, also to establish a high level of quality for the production systems supporting the FI businesses.
Day-to-day Responsibilities:
- Application Monitoring and follow up
- Incident and Problem Management
- Knowledge Management and Documentation
- Continuous Service Level improvement
- Maintenance and enhancement
- Project and specific tasks
Candidate Profile:
- First class degree from a top university and scientific background (ability to problem-solve)
- High motivation to learn in a complex and very stressful environment.
- Logical and critical thinking
- Teamwork skills
- The role focuses specifically on Rates products; Rates knowledge would be appreciated.
IT Skills:
- Good knowledge of FX business and electronic trading principles: Spot/Outright pricing, Fixings, VD calculation, CC & AV, Spot push, Rollback/rollover, Fixings, etc.
- Good knowledge of main application failure scenarios in a complex IT architecture, from both functional and technical perspectives
- Data querying: SQL Server, Oracle
- OS usage: Windows, UNIX commands
- Scripting: Shell, Python
- Market Data mechanisms/communication protocols/messaging services: RMDS, FIX, TOF, TCP/UDP, TIBCO RV, MQ
This role is based in Central London.
FX eTrading Support Analyst employer: Talan
Contact Detail:
Talan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FX eTrading Support Analyst
✨Tip Number 1
Familiarise yourself with the ION platform and its functionalities. Understanding how this platform operates will give you a significant edge during interviews, as you'll be able to discuss specific features and how they relate to the role.
✨Tip Number 2
Brush up on your knowledge of FX business and electronic trading principles. Being able to speak confidently about Spot/Outright pricing and other key concepts will demonstrate your readiness for the role and your commitment to the field.
✨Tip Number 3
Practice your problem-solving skills in high-pressure scenarios. Since the role involves working in a complex and stressful environment, showcasing your ability to think critically and logically under pressure can set you apart from other candidates.
✨Tip Number 4
Network with professionals in the FX and eTrading space. Engaging with industry experts can provide insights into the role and may even lead to referrals, increasing your chances of landing an interview with us.
We think you need these skills to ace FX eTrading Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the FX eTrading Support Analyst role. Emphasise your knowledge of FX business, electronic trading principles, and any experience with application support.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation to learn and your problem-solving abilities. Mention specific examples of how you've worked in stressful environments and your teamwork skills, as these are crucial for this role.
Highlight Technical Skills: Clearly outline your technical skills related to SQL Server, Oracle, and scripting languages like Shell and Python. Include any experience with market data mechanisms and communication protocols, as these are important for the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential in a role that supports critical business functions.
How to prepare for a job interview at Talan
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of FX business and electronic trading principles. Be prepared to discuss specific concepts like Spot/Outright pricing and market data mechanisms, as this will demonstrate your technical expertise and relevance to the role.
✨Demonstrate Problem-Solving Skills
Since the role involves incident and problem management, be ready to share examples of how you've tackled complex issues in the past. Highlight your logical and critical thinking abilities, as well as your approach to troubleshooting in high-pressure situations.
✨Emphasise Teamwork and Communication
This position requires collaboration with global support teams, so it's essential to showcase your teamwork skills. Prepare to discuss experiences where you successfully worked within a team, and how you communicated effectively to achieve common goals.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your knowledge of application failure scenarios and your response strategies. Practise articulating your thought process and decision-making in these situations, as it will reflect your readiness for the challenges of the role.
